Wir kauften im Nov./Dez. 2022 den Trio Sensor Mirror, sowie 2 Sensor mirror fold (als Weihnachtsgeschenke) und ein LIquid Sensor Pump. Die Produkte von Simplehuman sind alle sehr hochwertig und sin... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
WOOW wat een service, mijn afvalbak is na 10 jaar gebruik stuk gegaan, het scharnier brak af. Ik heb Simplehuman benadert en omdat mijn afvalbak niet meer onder garantie viel, konden ze mij een... Zobacz więcej
Simple human bins are absolutely brilliant.Well worth the money they look beautiful and I have never had any trouble with the working of opening and closing .To keep your bins looking good only ever u... Zobacz więcej
I had a really great experience. She was incredibly helpful and took the time to think along with me to find the best solution. She communicated clearly and made sure everything was handled to my sati... Zobacz więcej
Informacje dotyczące firmy
- Sklep z blatami
- również w kategorii:
- Kosmetyki
- Stacja higieny
- Wyposażenie łazienek
Napisane przez firmę
We design tools that help people become more efficient at home Day to day life has room for improvement. That's the basic thinking behind simplehuman. Many activities in our daily routine are so basic that we take them for granted. Washing our hands, cleaning up after a meal, grooming and prepping our appearance. Through innovation and new technologies, we find ways to streamline these simple tasks. We call our products tools for efficient living.
Dane kontaktowe
Level 3 Warehouse, 1 Fleur de Lis Passage , E1 6RB, London, Zjednoczone Królestwo
- 01491875974
- support@simplehuman.co.uk
- www.simplehuman.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 94% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent customer service
We’ve used Simple Human products for years as the quality and service is so good. There was an issue with delivery in our most recent order - outside Simple Human’s control - but they resolved it straight away for us and at no extra cost. Excellent customer service by Hannah and Clarisse, much appreciated by us. Thank you!
5/5 Stars- Absolutely outstanding and…
5/5 Stars- Absolutely outstanding and 100% reliable.
I am highly satisfied with my experience with SimpleHuman. They are an incredibly trustworthy and professional company. Even with the complexities of Brexit, you can shop here with absolute peace of mind and complete confidence-shipping and handling are completely seamless. On top of that, they fully honor all of their warranty promises without any hassle.A truly reputable and serious business.
What an amazing responsive company
What an amazing responsive company. Very kind and caring. Nothing too much trouble
Simple human sent me a lovely 58l voice…
Simple human sent me a lovely 58l voice operated bin , unfortunately fedex the courier totally botched the experience and the bin stayed in there van and returned,
Clarisse ti the rescue , she responded very quickly and issued a full refund asap , so although it didn’t work out I found that simple human are a company with integrity.
FedEx useless !! In the end I bought a simple human bin locally , they certainly know how to perfectly wrap there products. Thankyou
The customer care is absolutely great
The customer care is absolutely great . As soon as I called them about the issue, everything was solved during the phone conversation. I appreciate their ethics and customer support.
Great and meaningfull customer support.
First-class customer service.
I am very happy with my purchase and would highly recommend it!
I would like to sincerely thank you for resolving my issue so professionally and quickly. I am extremely happy with my mirror. When I purchased it, I was particularly attracted to the 5x and 10x magnification features, which were very important to me.
However, the mirror has truly exceeded my expectations. I am very impressed with its quality, functionality, and overall performance.
Thank you for such a wonderful product and for your excellent customer service. I am very happy with my purchase and would highly recommend it!
Excellent customer service
Excellent customer service . Renwill understood the problem and after clarifying the evidence dealt with it in a timely and professional manner. Could not be more pleased with the outcome. Well done SimpleHuman. It’s such a shame that other companies do not invest in staff training as you have .
Fantastic
Absolutely superb service from the team at Simple Human 👏
Shocked at the level of customer…
Shocked at the level of customer service, adviser did not read my email at all, will shop on Amazon in future
Brilliant customer service
I can highly recommend simplehuman as a company. Their customer service is second to none. Thank you so much for all your help
The customer service was very helpful
The customer service was very helpful, friendly and responded quickly. In addition, my problem was solved very quickly.
Me di un capricho en El Corte Ingles…
Me di un capricho en El Corte Ingles hace un año de este espejo.Estaba encantada.Hasta q la luz empezo a durar poco.Teniendo en cuenta q lo utilizo exporadicamente.Cual fue mi sorpresa un dia al sacarlo de la funda.Q el espejo estaba despegado,La bateria se habia inchado.En los grandes almacenes me dijeron q sin tickets no podian hacer nada y q la casa les habia contestado q en 20 años no les habia sucedio.En la IA dice q los fallos comunes son precisamente esos.Aun lo guardo en su caja de carton ,donde aparece el precio y la pegatina de los grandes almacenes.

Odpowiedź od Simplehuman UK
Traitement de ma demande rapide et…
Traitement de ma demande rzpidd et efficace.
Great products, and excellent customer service.
I feel the products are well thought out and of good quality.
That being said, we had an issue with the hinges snapping on our 3+ year old 58l recycler bin.
Knowing there’s a 10 year warranty I contacted customer services with photos etc. I expected a little back and forth regarding it but they immediately said they’d replace the bin and 2-3 days later the replacement landed.
Excellent customer service and makes me want to 100% keep buying their products.
I called Simplehuman about a broken…
I called Simplehuman about a broken Compost Caddy lid - within the 5 year warranty period. Once I was able to send in the required photo evidence, the process was incredibly quick. We received our replacement lid a day later! Very impressive customer support that elicited this glowing endorsement.
Excellent product and customer service.
Excellent bin and when it developed a fault Clarisse from customer services quickly sent a replacement.
This is why I choose Simplehuman ⭐️⭐️⭐️⭐️⭐️
I genuinely can’t praise Simplehuman’s customer service enough.
After around 5 years, the pedal mechanism on our much-loved dual compartment bin stopped working. I contacted their customer service team and they were incredibly helpful, kind and understanding throughout and went above and beyond to resolve it for me.
A replacement has now arrived and I’m honestly so impressed. This is exactly why I chose Simplehuman in the first place. Their products aren’t cheap, but knowing there’s a company behind them that genuinely looks after its customers makes such a difference.
We love this bin (never thought I’d say that about a bin 😂) and the dual compartment has genuinely made recycling so much easier for our family.
Brilliant customer service and a very happy customer. Thank you, Simplehuman!
Faulty replacement
I got a sensor mirror as a gift which no longer stayed fully extended so I messaged customer services and got sent a replacement. They claimed they were doing me an favour as I couldn’t use the warranty because I didn’t have proof of purchase, but I’m unclear how I can have proof of purchase when I received it as a gift. Unfortunately the replacement now won’t turn on or charge and I was told the replacement will not be covered under a warranty so now I’m stuck with 2 broken mirrors.

Odpowiedź od Simplehuman UK
Doświadczenie Trustpilot
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