WOOW wat een service, mijn afvalbak is na 10 jaar gebruik stuk gegaan, het scharnier brak af. Ik heb Simplehuman benadert en omdat mijn afvalbak niet meer onder garantie viel, konden ze mij een... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Simple human bins are absolutely brilliant.Well worth the money they look beautiful and I have never had any trouble with the working of opening and closing .To keep your bins looking good only ever u... Zobacz więcej
I had a really great experience. She was incredibly helpful and took the time to think along with me to find the best solution. She communicated clearly and made sure everything was handled to my sati... Zobacz więcej
Simple human sent me a lovely 58l voice operated bin , unfortunately fedex the courier totally botched the experience and the bin stayed in there van and returned, Clarisse ti the rescue , she res... Zobacz więcej
Informacje dotyczące firmy
- Sklep z blatami
- również w kategorii:
- Kosmetyki
- Stacja higieny
- Wyposażenie łazienek
Napisane przez firmę
We design tools that help people become more efficient at home Day to day life has room for improvement. That's the basic thinking behind simplehuman. Many activities in our daily routine are so basic that we take them for granted. Washing our hands, cleaning up after a meal, grooming and prepping our appearance. Through innovation and new technologies, we find ways to streamline these simple tasks. We call our products tools for efficient living.
Dane kontaktowe
Level 3 Warehouse, 1 Fleur de Lis Passage , E1 6RB, London, Zjednoczone Królestwo
- 01491875974
- support@simplehuman.co.uk
- www.simplehuman.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 98% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic customer service
Fantastic customer service from the initial phonecall with Desmond to sending additional details through to receiving a replacement unit. This was sent speedily and arrived the next day! Thank you Clarisse.
So very pleased - would recommend without reservation.
Super Efficient
Contacted Simple Human as my caddy bin lid had broken - they asked for a photo and then arranged a replacement to be sent straight away. Very efficient
I purchased my simple human bin in 2024…
I purchased my simple human bin in 2024 but it became faulty. I had forgotten about the 5 year warranty until ChatGPT reminded me.
I contacted customer services on Friday and my new bin arrived on Saturday morning!!!
Excellent service! Never come across a company this efficient before!!
Great service for replacement part
Great service for replacement part
Dommage
Dommage, produit pratique mais qui tombe en panne juste après la date de fin de garantie....uniquement 10% de remise pour en racheter un...le service client n'est plus ce qu'il était, depuis le temps que la famille achète ces distributeurs la qualité et le service dégringole...

Odpowiedź od Simplehuman UK
Incredible service
My bin after three years of use developed a fault - I contacted SimpleHuman and sent pictures and explained the problem expecting and hoping they were able to supply the broken part. To my astonishment they not only responded and confirmed resolution on a Sunday, but supplied a brand new bin!! This was an expensive and in bin terms "beautiful" though a little expensive, given that the customer service support is so wonderful, I will be replacing my other bins with SimpleHuman. Thank you so much for wonderful service.
My 9 year old bin lid broke and…
My 9 year old bin lid broke and Simplehuman replaced it even though it was out of warranty. Less than 48hours from my initial claim and new bin lid fitted. Excellent customer service!
Superhuman travel mirror
I received first rate service and my problem was resolved
Speedily.
Customer service second to none
The customer service from this company has been superb. Clarisse went out of her way to help me and nothing was too much trouble. I am extremely impressed and grateful. If only all companies put their customers first like Simplehuman. Thank you so much
The responsiveness and clarity of…
The responsiveness and clarity of communication could be an example to others
Respuesta rapida y problema solucionado.
The response was fast and convincible
The response was fast and convincible. Very satisfied with the customer support.
I appreciated the timely manner in…
I appreciated the timely manner in which Renwil came back to me with my query. The response put my mind at rest & my query was dealt with efficiently. I cannot ask for more than that.
Excellent customer service
We’ve used Simple Human products for years as the quality and service is so good. There was an issue with delivery in our most recent order - outside Simple Human’s control - but they resolved it straight away for us and at no extra cost. Excellent customer service by Hannah and Clarisse, much appreciated by us. Thank you!
5/5 Stars- Absolutely outstanding and…
5/5 Stars- Absolutely outstanding and 100% reliable.
I am highly satisfied with my experience with SimpleHuman. They are an incredibly trustworthy and professional company. Even with the complexities of Brexit, you can shop here with absolute peace of mind and complete confidence-shipping and handling are completely seamless. On top of that, they fully honor all of their warranty promises without any hassle.A truly reputable and serious business.
What an amazing responsive company
What an amazing responsive company. Very kind and caring. Nothing too much trouble
Simple human sent me a lovely 58l voice…
Simple human sent me a lovely 58l voice operated bin , unfortunately fedex the courier totally botched the experience and the bin stayed in there van and returned,
Clarisse ti the rescue , she responded very quickly and issued a full refund asap , so although it didn’t work out I found that simple human are a company with integrity.
FedEx useless !! In the end I bought a simple human bin locally , they certainly know how to perfectly wrap there products. Thankyou
The customer care is absolutely great
The customer care is absolutely great . As soon as I called them about the issue, everything was solved during the phone conversation. I appreciate their ethics and customer support.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







