I have been trying to return this dress due to it taking 2 months to deliver and very poor quality. I have been ignored multiple times to get returns policy and still had no reply. SCAM, do not use!!!... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bad customer service with no reply to various constant forms of contact .only did when advised been in contact with trading standards. Refuse to refund postage paid although sent screenshot from tra... Zobacz więcej
Reakcja na opinię
I ordered a gym set for my daughter, because it was taking a little longer to be delivered I emailed to ask where it was (my fault, I didn’t read the expected delivery time) I was instantly replied... Zobacz więcej
Reakcja na opinię
Fabulous service My daughter had fallen in love with the natural fur short padka but the website was down. I sent an email to ask when the site would be relaunched and had the most wonderful customer... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z odzieżą damską
- również w kategorii:
- Sklep z dodatkami
- Sklep z odzieżą aktywną
- Sklep z odzieżą sportową
- Sklep z okularami przeciwsłonecznymi
- Sklep ze strojami kąpielowymi
Napisane przez firmę
We are a mother and daughter duo based in the East End of London. The concept of Shaksboutique came to life as my daughter (Shakira) has an eye for fashion and experience in the modelling industry, whilst my (Alexandra’s) nurturing traits as well as interest and passion to encourage my children, in order for them to fulfil their dreams, created this beautiful business. Together we are a tag team supplying women of all ages with the latest fashion and trends, whether it be clothes or accessories, we aim to promote confidence, enhance outer beauty and provide comfortability, we have something for everyone.
Dane kontaktowe
61 Bridge Street, HR5 3DJ, Kington, Zjednoczone Królestwo
- 07716 637685
- info@shaksboutique.co.uk
- www.shaksboutique.co.uk
3,2
Średnia
265 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fast delivery
Fast delivery, trousers are exactly as they are in the picture, if not better! Would definitely order from this site again.
16 maja 2023
Opinia niezależna
Odpowiedź od Shaksboutique
Hi Alana,
Thank you so much for your lovely review! We really appreciate it. We are so glad you loved the tassel trousers and hope to see you back again in the near future.
Best Wishes,
Annie
Fast dispatch and delivery
Fast dispatch and delivery, lovely items of clothing
27 kwietnia 2023
Opinia niezależna
Odpowiedź od Shaksboutique
Hello T.H,
Thank you for your lovely review! Your feedback really means a lot to us and we hope to see you shopping with us again soon.
Take care,
Annie
Purchased my item and it still hasn’t…
Purchased my item and it still hasn’t arrived and I’ve emailed the company twice and no response. Do not spend your money with these people.
9 grudnia 2022
fellow customers from this shop i am…
fellow customers from this shop i am trying to send an item back but i cant find or get hold of them to return it, any advice where i send this to please they are nor responding to any communication at all!!!!!
24 listopada 2022
Opinia niezależna
Different payment options
Different payment options, easy checkout and great value for money. Very happy with my dress, will buy again!
3 grudnia 2022
Excellent services
My sister bought from here and she said the customer service was great and that the delivery was way faster than she expected, she has definitely encouraged me to buy from here in the near future.
19 października 2022
I ordered 2 coats one of them did not…
I ordered 2 coats one of them did not arrive and I messaged this company so they said it got lost in the post so they sent another one out which took 2 more weeks. I sent one back and still not received my refund, I have emailed on multiple occasions and no one getting back to me and my refund has not been refunded!
29 października 2022
Opinia niezależna
Poor fitting clothes expensive delivery fee and return
I ordered a bandage dress which took around 2 weeks to arrive. It was nice but the fit of the dress was strange and puckered at the sides so I returned it. I paid £4.99 for the delivery and another £4 something to post it back. I'm still waiting for a refund.
29 października 2022
Purchased this dress a while ago for my…
Purchased this dress a while ago for my daughters formal. She finally wore it today and it’s such a show stopper! In love with it
15 listopada 2022
Opinia niezależna
Incorrect size but customer service was excellent
Just like to say I received the incorrect size boots , but after my email to them shaksboutique went out of there way to sort this out , and I will definitely be back to shop with them again.
Thanks again
Ian
9 listopada 2022
Opinia niezależna
Odpowiedź od Shaksboutique
Hi Ian,
Thanks so much for taking the time to give us a 5 star review.
So glad to hear you were happy with our customer service, and we really appreciate your feedback!
Many thanks,
The Shaksboutique Team x
Even though my coat did not fit me
Even though my coat did not fit me, customer service was excellent and very understanding :)
10 listopada 2022
Odpowiedź od Shaksboutique
Hi Ashleigh,
We are so sorry the coat did not fit you! However, thank you for the lovely feedback! . We really appreciate you.
Best Wishes,
The Shaksnoutique Team x
Bad customer service with no reply to…
Bad customer service with no reply to various constant forms of contact .only did when advised been in contact with trading standards. Refuse to refund postage paid although sent screenshot from trading standards that postage is consumers pay is suppose to be refunded under 14 day change of mind consumer contract. Items come from China and takes 14 days plus to arrive plus sizing incorrect to sizing chart . Wouldn’t even give one star
I see from your reply the lies about your contacting xx amount of times . Iv got proof of one from you after I countless times emailed texted called voicemails
10 października 2022
Odpowiedź od Shaksboutique
Hi Coral,
Thank you for your review.
We are so sorry that you are not satisfied with the service provided here at Shaksboutique.
I can see you were contacted in regards to your order on many occasions, you also received a telephone call to put you at ease after demanding your parcel in just 3 days when we have a very clear shipping policy.
You were made aware of the shipping policy and you received your blazer within the stated time-frame even sooner. We always try to provide the best customer service here at Shaksboutique, and this is recognised by our positive feedback from customers on Trust Pilot.
Thorough responses were sent in reply to your emails, and details regarding the whereabouts of your parcel and the timeframe in which it would arrive were included in the email replies from ourselves. Unfortunately, you decided to return it via a courier service contrary to what we recommended. And you were refunded for the item.
Here at Shaksboutique, we appreciate all customers and our key focus is to ensure all customers have a happy experience shopping with us.
We apologise for any inconvenience that may have been caused within this matter.
Shaksboutique Team xx
love it
The fur coat I received was really nice and full, I received regular updates on my purchase and it came a couple days earlier than expected. I definitely will be ordering from here again.
4 listopada 2022
Opinia niezależna
Odpowiedź od Shaksboutique
Hi Harmony,
We are so glad you are happy with your new Fur Coat. Thank you for taking the time to leave us a wonderful review.
Best Wishes!!
Fr all of us @Shaksboutique xx
Very helpful and speedy delivery
Very helpful and speedy delivery. Nicest team! Would deffo buy again from there and shorts are the best quality
31 października 2022
Opinia niezależna
Odpowiedź od Shaksboutique
Hey Maiya,
Thank you for your purchase and glad the shorts were suitable!
You have been a great customer and we really appreciate your 5 star review.
Fr the Shaksboutique Team
FANTASTIC I LOVE IT
The delivery is quick, the product is exactly as described, and looks just like the picture.
I would also say it’s true to size so you’ll probably only need to go one size up
28 października 2022
Opinia niezależna
Odpowiedź od Shaksboutique
Hi Jade,
Glad you loved your fur coat! And thank you for taking the time to leave us a review.
The Shaksboutique Team x
Ordered a black lion button blazer
Ordered a black lion button blazer, this is the 3rd blazer I've ordered from this shop amazing quality as always, fast delivery would definitely recommend this boutique it's one of my faves
17 października 2022
Odpowiedź od Shaksboutique
Hey Lauren,
Thank you for taking the time to leave us such a lovely review. We really appreciate it and are so glad that you love your new blazer.
You have been an amazing customer and we hope to see you visit us again in the near future.
All the best!
Fr all of us @Shaksboutique x
AVOID AT ALL COST
DO NOT buy from this company. Took back my return but never refunded and not responding to any communications! Fraudsters!!
1 lipca 2022
Opinia niezależna
Gibraltar hoodies
Not only are these going to be the perfect outdoor item on a cool summer’s evening, but an amazing winter heating saver too😊😊
10 października 2022
Opinia niezależna
Odpowiedź od Shaksboutique
Hi Cath,
Thank you for taking the time to leave us a 5 star review. We are so glad you love our Gibraltar Hoodies, definitely a winter saver, especially in times like this. You have been so awesome.
Best Wishes fr all of us @Shaksboutique x
Doświadczenie Trustpilot
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