SecureFix Direct Ltd Recenzje 

209
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

After receiving the wrong package I sent images to prove this and was told I had to return at my cost !!! Was not my mistake , scamming company that won’t give good customer service . Avoid avoid avo... Zobacz więcej

Oceniono na 5 z 5

I ordered an initial 1-ton sky hook to assess its dimensions and verify that it would fit over the shank I was connecting it to. Once I had confirmed that it fitted correctly, I ordered a second o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ordered caravan window capping through Amazon, unfortunately the wrong size was sent. I contacted them and they very quickly resolved the problem and told me I could keep the item wrongly sent. Shame... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic customer service, went above and beyond my expectations. Through no fault of SecureFix we had an issue with a Canal Lock key, the head with the tapered holes had been welded onto the handle... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Teren kajakarski
  3. Sklep ogólny
  4. Producent
  5. Sklep marinistyczny
  6. Sklep narzędziowy

Napisane przez firmę

We Are Suppliers Of High Quality, Fair Price Goods, Providing Caravan Siting Equipment, Agricultural And Forestry Hardware, Marine Hardware And Fittings, Lashing / Lifting And Towing Equipment And Theatre Equipment. With Our Simple And Secure Ordering System In Place, You Can Have Your Order Placed, Goods Safely And Securely Packaged, Dispatched And Delivered To Your Door All Within 72 Hours (Excluding Bank Holidays & Weekends). We Have A No Quibble Returns Policy.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

209 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(209)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent customer service from this…

Excellent customer service from this company. I did have a problem with a purchase and this company went the extra mile to resolve it. Unfortunately they could not do so and therefore gave me a full refund and allowed me to keep the problematic item which was useful but just not for the particular job I had in mind.
Highly recommend this company.

31 lipca 2019
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello Dave.

Thank you for your feedback, I hope that we can be of service to you again soon.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Jason went over and well above what I…

Jason went over and well above what I would ever expect any company to do his best to bring the matter of a faulty mechanism on a new part supplied by themselves to a more than acceptable resolution with myself , would I rate this company , without a shadow of doubt , ABSOLUTELY , his response was always reassuring and helpful and as said previously over and above what I would normally expect, I was overwhelmed with the help and generosity .

27 lipca 2019
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello.

Thank you for your feedback.

I am glad you are happy with our service, I have forwarded your comments onto Jason and the team.

You know where we are should you require any further assistance.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Definitely Recommend this company and product.

Well, we all expect things to be right so it is when things go wrong that it sorts the good companies from the bad. Secure Fix Direct came to my aid straightaway, helping and keeping in touch throughout my dilemma with my Mobiltech Satellite dish. As it turned out there was nothing wrong with the product only the installation of it. My problem not theirs. Now working superbly.
Would I deal with these people again? Definitely YES. Would I recommend them definitely yes. Thank you Jason.

24 czerwca 2019
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello Stephen.

Thank you for your feedback.

I am glad you are happy with our service, I have forwarded your comments onto Jason, it has made his day.

You know where we are should you require any further assistance.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Bought from this company several times…

Bought from this company several times ,hassle free ,keen pricing and quick delivery 10/10 for effort.

20 marca 2019
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello David.

Thank you for your feedback and further order of the mushroom anchor, I hope that we can be of service to you again soon.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Royal Mail screwed up delivery but the…

Royal Mail screwed up delivery but the response from the company was excellent and a full refund provided without question.

2 stycznia 2019
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hi Alastair.

Thank you for the feedback

Sorry for the problem with the delivery. Hope we can be of service in the future!

All the best. Jason.
www.securefixdirect.com

Oceniono na 5 z 5

BRILLIANT

Bought a caravan step of these guys that was a little too high for disabled father to climb. I emailed securefix who very quickly sourced and sent a perfect sized step out to me. I was overwhelmed. By far the best company I have ever dealt with. Can't recommend this company enough. Top guys.

6 grudnia 2018
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hi.

Thank you for your feedback

Sorry for the initial mistake but I am glad you were happy with the end result, I hope we can be of service to you again soon.

All the best. Jason.
www.securefixdirect.com

Oceniono na 5 z 5

I purchased 10MM x 50MM Stainless Steel…

I purchased 10MM x 50MM Stainless Steel Round Ring - Marine O Webbing Rigging Mooring [Misc.] for a specific "romantic" purpose. It works really well, is proper smooth and delivery of the product was faster than quoted. I'm not the only one pleasantly surprised!

27 listopada 2018
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello Peter.

Thank you for your feedback. Although we do not specify that the round ring should be used for romantic purposes, we appreciate your feedback and are glad that you and your significant other were both pleasantly surprised. Maybe one of our 'rod holders' could be a good idea for a stocking filler this year, they also have multiple uses!

https://www.securefixdirect.com/black-nylon-flush-fit-fishing-rod-holder---marine-boat-fishing-kayak-canoe-7919-p.asp

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Purchased a product from Securefix…

Purchased a product from Securefix Direct and it didn't work correctly on our car so Securefix sent another one immediately and the replacement didn't work either. Tried the products on my sons vehicle and they worked perfectly. Advised Screwfix the problem is with our car and not their product and could we keep on of the products for my sons vehicle and send the other back. Their response took us completely by surprise and went beyond excellent customer service. I cannot recommend Screwfix Direct highly enough. I certainly look on their site before looking anywhere else.
It is very rare I take the time to give feed back, but in this occasion they certainly deserve the praise.
Thank you Jason for your prompt response and communication.
Thank you,
Regards, Mark.

6 lipca 2018
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello Mark.

Thank you for your feedback. This issue and all the associated symptoms really did throw us off so it was a case of 'process of elimination'. I am glad that we got this resolved, we both took something away from this transaction! Don't forget your discount code on your invoice should you make a future purchase. All the best.

Jason.
www.securefixdirect.com

Oceniono na 5 z 5

Bruce Anchor

I ordered a Bruce Anchor on 3/5/18 and received it on 5/5/18 excellent product and VERY quick delivery will certainly recomend to my boating mates and Securefix Direct will be my 1st port of call for any future boating bits .A1+ Company.

5 maja 2018
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello.

Thank you for your feedback.

We have more SeaFlo branded accessories coming into our extended line from next week, If you need any assistance in the future then please feel free to contact us.

Jason.
www.securefixdirect.com

Oceniono na 5 z 5

Ebay purchase

Ebay purchase. Very swift delivery and excellent quality products.
Very pleased with the level of customer service and shall certainly use again for my lifting requirements. Thanks you Securefix Direct.

4 maja 2018
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello,

Thank you for leaving us feedback.

We hope we can of service to you again soon for any lifting requirements you may need.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Excellent service

Excellent service. Put together a bespoke package to meet my specific and unique requirements... and on a Sunday. Happy to recommend.

8 kwietnia 2018
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello,

Thank you for leaving us feedback.

We hope we can of service to you again soon for any bespoke packages you may need.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Prompt

Prompt, even replied to a problem I needed solving on a Sunday.

25 lutego 2018
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello,

Thank you for leaving us feedback

We hope we can of service to you again soon.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

I ordered a 55l plastic water tank

I ordered a 55l plastic water tank, which arrived on time. unfortunately some fittings were missing, but after contacting Securefix, the missing parts arrived next day, Excellent service.The product looks tough and upto the job also.

2 lutego 2018
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello,

Thank you for leaving us feedback.

We hope we can of service to you again soon.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Superb customer service!

Was looking online for strip bow shackles for my boat. (If you don't know what they are, you don't need them!)

Ordered online from SecureFix Direct whilst in France yesterday. They arrived today, shortly after I did...

Great service and excellent product selection.

Thanks, Guys!

30 stycznia 2018
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello,

Thank you for leaving us feedback.

We hope we can be of service to you again soon.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Really impressed with my first order

Really impressed with my first order. They send it by a faster delivery than I paid for. Wasn't expecting it until the new year but it got here December 30th. Thanks guys! Product itself is high quality and as described. I'll definitely use you again for fitting needs.

30 grudnia 2017
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback.

We have just added more stainless fittings, we have further additions coming January.

Jason.
www.securefixdirect.com

Oceniono na 5 z 5

First class quality & service

Needed to order some sail snaps, not the biggest order -but needed some cooperation to get correct size.
Really impressed with reply to my questions, and customer care.
Once ordered, very rapid free standard next day delivery.
Later ordered open- body rigging screw,
Superior quality to others 3 times price.
*A great alternative to established online chandlers, & over priced marine hardware.
Securefixdirect now My future first call for marine hardware.

19 grudnia 2017
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hi,

Thank you for the review, we look forward to being able to help you again.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

Fantastic

Great service, fast delivery and useful customer service.

3 grudnia 2017
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Thank you for leaving us feedback.

Hopefully we can supply you in the future.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

14/11/17 Received a faulty item on …

14/11/17 Received a faulty item on amazon. Emailed SecureFix Direct and received a replacement to my address on the 16/11/17. Great customer service with no quibbles.

17 listopada 2017
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello.

Thank you for leaving feedback in reference to your order.

We are sorry for the issue but are thankful that you made contact with us immediately and allowed us the opportunity to get it right - please don't hesitate to contact us should you require us.

Jamie.
www.securefixdirect.com

Oceniono na 5 z 5

6 star service from this company.

6 star service from this company.

Product arrived the next day and Jason arranged a prompt, zero hassle replacement ON A SUNDAY when it failed.

Can't recommend these guys highly enough.

Dunstan

15 października 2017
Opinia niezależna
Logo SecureFix Direct Ltd

Odpowiedź od SecureFix Direct Ltd

Hello Dunstan.

Thank you for leaving feedback in reference to your order.

Once again, we are sorry for the issue but are thankful that you made contact with us immediately and allowed us the opportunity to get it right.

Jason.
www.securefixdirect.com

Doświadczenie Trustpilot

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