I love the neverstick pans, very robust and do exactly what they claim. Also, quickly resolved a small defect with one of my pans. Can’t recommend this company enough.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I love the neverstick pans, very robust and do exactly what they claim. Also, quickly resolved a small defect with one of my pans. Can’t recommend this company enough.
Reakcja na opinię
Scoville pots and pans are my go-to when looking to buy new. They're amazing quality for the very affordable price from Asda (where I get mine) and really help me to create great dishes - because I ca... Zobacz więcej
The manufacturer avoids labelling its products as PFAS-free. It means they may (and likely do) contain fluorinated 'forever' chemicals, like Teflon, which is still commonly used in cheaper cookwar... Zobacz więcej
Reakcja na opinię
Knive set purchased just prior to Christmas. One knife has failed within this time which was sold exclusively via Asda's. Made contact with Scoville requesting a replacement knife (not a s... Zobacz więcej
Reakcja na opinię
At Scoville, we're all about making cooking in the kitchen a breeze. Our range of innovative non-stick products includes frying pans, saucepans, grill pans, baking trays, and more, all expertly crafted to meet your cooking needs. Designed in Great Britain. If you're an existing customer with a question about any of our products, please reach out via email, and our team will be happy to help.
Whiteacres, LE8 6BB, Leicester, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 72% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The website is easy to navigate, good prices for the products & quick delivery.
The products are amazing & if looked after they last . I always hand wash them although they can go in a dishwasher.
They handwash so easily !!
Very happy customer 😀
Title: Dangerous pans – metal parts flying off!
Extremely dangerous product. My Scoville griddle pan made a loud bang months ago — a metal cap flew off the handle and into our food. I threw it away thinking it was a one-off. Tonight the same thing happened with my large frying pan — the cap shot off, landing next to my 7-year-old, red hot! This could have caused a serious burn. The pans are unsafe and not fit for purpose. To make matters worse my complaint hasn't even been acknowledged despite several emails. Avoid!
The rapid reply to a comment and a response that was absolutely first class.
Scoville pots and pans are my go-to when looking to buy new. They're amazing quality for the very affordable price from Asda (where I get mine) and really help me to create great dishes - because I can rely on their consistency. Don't waste money on the hugely overpriced 'celebrity' endorsed stuff to impress your guests: it's the quality of your food that matters not what's on display in your kitchen!
I was very impressed that Scoville quickly replaced my 18 month old "Neverstick" frying pan under the terms of their lifetime guarantee, without any dispute or argument. A small patch of the non-stick coating had started to peel, despite me using it according to the instructions...I sent photos and a description to show what had happened via email, and they immediately offered a replacement. Excellent customer service, much appreciated.
The saucepans are great when we received them.
When we order the pans, the email said dispatched in 3 to 4 days, but we had to chase Scoville up for a delivery date as they had not arrived after a week.
Maybe that was down to Black Friday deals !!
I must say fantastic products and fabulous after sales service I explained I have had my pan 3 years no receipt and the fantastic Victoria from customer services dealt with my complaint t very quickly and professionally and before I knew of a new pan was sent out to me I would not hesitate to recommend these products or this company 5* all the way thank you Scoville the you have dealt with my query thank you fantastic Victoria that’s what I call service and a very ethical company that I will always recommend
From the start of my query,Victoria was very supportive and dealt with my issue professionally
Do Not Buy Scoville Neverstick
I have previously purchased a range of Scoville products, which I was pleased with despite them most definitely not lasting more than 5 years. However, there is a big problem with their new products. Food stuck immediately to the ‘neverstick’ casserole dish I recently purchased and the coating came off into the food.
I made a complaint to their customer service, and their response was to just want to send me a replacement, which I didn’t want. They did not apologise or look into the problem.
Victoria dealt with my problem very efficiently. I am very happy with the outcome and her quick response - 10/10
Have tried to put a review on Scoville website three times and it appears they refuse to show it. I bought the whisk to go with saucepans but was so annoyed when it fell to pieces after 3 months of use. I dont have any way of returning to store. I know it was not expensive but in todays economic climate it should have lasted longer and I am getting no response from Scoville
Had an issue with a saucepan leaking from the handle rivets. Contacted the company who asked for photos. Did as asked and they've promised to replace the pan. 1st class service and pleasant and helpful agent. UPDATE: Replacement arrived very promptly. Victoria was very understanding and helpful. Thank you Victoria.
I love my pots from Scoville they are what they say nonstick and easy cleaned. I have had my pots and pans now for about 4 years and never had an issue. However I have noticed that the base of my most used pot has started to loose its colouring and looks more metallic than the black speckle it should be.
Having had a good experience I bought the slow cooker. Sadly that’s where the scoring went from 5 to 3 stars, after using it only 3 times none of which were in the last 6 months I decided to make a stew in it. When I looked inside I was horrified to see that the lining was flaking and one corner is through to the metal below. Very very disappointed.
Excellent customer service especially from Nathan.
Bought a frying pan from them 3 year ago. It’s been sticking in the middle despite good care.
I emailed them photos and they said I’d been overheating the pan and should only use it for low to medium heat and there’s nothing they can do to help.
Approach carefully as their lifetime guarantee means nothing
Very disappointed in the quality of the product. Had the saucepan and frying pan set. The non stick on the small frying pan is coming off already. The handles have broken on a couple of them already. Would not recommend this brand at all.
I was happy with the service I received from Victoria. Replacing my cookware was a seamless experience from the outset, from informing me exactly what I need to do, through to processing the subsequent tracking details.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.