Easy ordering system, plenty of product info and great images. I’m delighted with my new pans, they arrived quickly, well packaged, with plenty of updates. They are well balanced to handle and nothin... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Eaziglide customer service were very Quick and efficient in resolving an issue with our casserole pan. Over a 2 year period the non stick had come off in the centre and they sent us out a new one once... Zobacz więcej
Reakcja na opinię
I had an excellent service, ordered my first purchase on a Thursday and received it the following Tuesday. Cannot wait to use it!
The product is brilliant. Used to fry different things successfully and the surface feels tough even when I accidentally scraped a metal fork into it as I was serving. The finish looks like it will la... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
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Napisane przez firmę
At Eaziglide, we aim to make your kitchen experience effortless. Our premium range of non-stick kitchenware includes frying pans, saucepans, grill pans, baking trays, and more, all meticulously designed to fulfil your cooking needs. Proudly designed in Great Britain, our products are available through John Lewis or directly on the Eaziglide website. If you're an existing customer with any questions, just email us, and our team will be glad to assist you.
Dane kontaktowe
Imperial, Whiteacres, Whetstone, LE8 6BB, Leicester , Zjednoczone Królestwo
- 0116 286 7000
- reception@imperialgb.com
- eaziglide.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
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Inni użytkownicy przeglądali również
Lovely New Pans
Easy ordering system, plenty of product info and great images.
I’m delighted with my new pans, they arrived quickly, well packaged, with plenty of updates. They are well balanced to handle and nothing sticks! Thank you.
I had an excellent service
I had an excellent service, ordered my first purchase on a Thursday and received it the following Tuesday. Cannot wait to use it!
Eaziglide were excellent
Eaziglide were excellent, acting immediately to rectify our damaged saucepan. Very efficient.

Odpowiedź od Eaziglide
Absolute rubbish
Absolute rubbish. Less than a year old and the non stick coating comes off . Last night I did a cheese sauce and it was covered in the black non stick coating. I have looked after these pans . Correctly washed them and as a keen cook certainly not abused them. I think I will be throwing them out shortly. I wish I could post photos on here .
Abyssal quality . Nothing to commend them at all unless you want the coating in your food .

Odpowiedź od Eaziglide
I communicated on Instagram
I communicated with you via social media and the person was so helpful.

Odpowiedź od Eaziglide
Fabulous pans
Had a problem with one of the pans and with one simple email it was replaced immediately. These are without doubt the best pans I've ever had. Delighted with them!

Odpowiedź od Eaziglide
Very efficient and quick response
Very efficient and quick response. Quite rightly required evidence of purchase and damage but the process was straightforward.

Odpowiedź od Eaziglide
The best pans ever ..
The best pans ever ... I am delighted to add the last one to my collection.

Odpowiedź od Eaziglide
Quick easy ordering service
Quick easy ordering service and arrived well.packaged. And Eaziglide use ParcelForce as opposed to one of those fly by night couriers. So all was good. The quality of the frying pan was amazing and it's truly non stick. You can fry an egg on it with no oil and it still doesn't stick.
Outstanding Customer Service and Smooth…
Outstanding Customer Service and Smooth Warranty Claim!
I had a great experience with Eaziglide's customer support. My original pan developed an issue with the non-stick coating after light use, and I contacted their team under the lifetime guarantee policy.
Victoria from Customer Services was exceptionally helpful, prompt, and clear in her communication. Since my original 28cm model was out of stock, she seamlessly processed an alternative for me as a replacement.
The entire claim process was stress-free and handled with brilliant efficiency. Excellent product guarantee backed up by top-tier service—highly recommended!

Odpowiedź od Eaziglide
5 star customer service
5 star customer service, replaced my baking tray under guarantee without any quibble!

Odpowiedź od Eaziglide
Needed a replacement glass lid for pan
Needed a replacement glass lid for pan. Had stock, quick despatch

Odpowiedź od Eaziglide
Lidded casserole
The casserole arrived on time and was very well packed. It has been used several times and is living up to its name.

Odpowiedź od Eaziglide
I had an issue with one of my Eaziglide…
I had an issue with one of my Eaziglide pans that I had for many years and I have to say that Nathan was amazing handling my concerns. His customer service skills were excellent and replacement pan sent. Thank you

Odpowiedź od Eaziglide
Great product, amazing service
I purchased an Eaziglide casserole pot a few years ago from John Lewis, fantastic product for the price. Sadly a small portion of the non-stick coating delaminated, I contacted Eaziglide who shipped a replacement within 24 hours - amazing customer service!

Odpowiedź od Eaziglide
Excellent Customer Service …
Needed a replacement frying pan and Victoria was very helpful and accommodating.

Odpowiedź od Eaziglide
Great baking trays - totally recommend
I absolutely love these baking trays and on fact I have three. They are the best baking trays I have owned. The non-stick has been brilliant. The oldest ones I have are five years old, I use them every day and I noticed that food was starting to stick. However these trays have a lifetime guarantee so I just contacted the company with my proof of purchase and they replaced both the trays I was having trouble with. So I now have two nice new trays and they are fantastic. I would absolutely recommend these baking trays. Great customer service and the warranty is totally worth having.

Odpowiedź od Eaziglide
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