Saniflo Specialists Recenzje 

262
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Craig and another engineer came to service my Saniflo. Both the engineers that came were polite, smartly dressed. Kept my mum well informed. Really pleasant. Invoice complete with report and photos. F... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great job, quick, clean efficient and John was clear, knowledgeable and friendly. Arrived on time, did a less than easy service due to location with professionalism. Kept me informed and sent report... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Lovely engineer Jon came to service my saniflo unit today and I can honestly say that I would have no hesitation in highly recommending this young man Polite, courteous and very helpful and knowled... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The engineer, John, was simply the best. He diagnosed the issues, fixed them, and serviced the unit. Very clean job. He recommend products to maintain the unit unit our next service. Fantastic jo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Hydraulik

Napisane przez firmę

With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

262 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 37% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(262)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 77

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Ethan was very helpful

Ethan was very helpful. Provided an accurate eta, cleaned and repaired the unit and got it up and running in approx half an hour. He was also very polite! Keep up the good service.
Geoff Simmonds.

29 października 2024
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for taking the time to leave us a fantastic review! - Olivia

Oceniono na 5 z 5

On time, quick work, top notch

We had our macerator unit changed by Ethan.

Super friendly guy, really quick work. Turned up on time and was in and out in an hour.

Top bloke

28 października 2024
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for leaving us a 5 star review! - Olivia

Oceniono na 5 z 5

Great company, Jordan a fantastic engineer

We contacted Saniflo Specialists via the contact form on their website and Olivia called me back within about 20 minutes. She quickly got us booked in for the following day and within minutes I had received email/text confirmation and a two-hour time slot. The next morning, I received a message to say the engineer was 60 minutes away. Jordan was absolutely fantastic. He quickly found the problem and clearly explained it to myself and my husband, taking the time to make sure we understood. He even took a video to show us where the water was leaking from. Jordan was extremely friendly, personable and easy to talk to. I was very comfortable having him in our home. He was able to fix the problem using a part from his van and gave us some suggestions as to how we could dry out the area under the floorboards that was wet because of the leak. After Jordan left we very quickly received an invoice. I wouldn’t hesistate to use Saniflo specialists and Jordan again in the future.

22 października 2024
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you so much for leaving us a fantastic review! - Olivia

Oceniono na 5 z 5

Saniflo experience

My Engineer Jordan was brilliant found the electrical fault very quickly. A most pleasant young man who chatted to me it was so good as I am 83 housebound and disabled. He really made my day Jordan is a credit to your company I was so glad to have such a wonderful engineer.

4 października 2024
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you so much for leaving us such a fantastic review! - Olivia

Oceniono na 1 z 5

Terrible service, worthless guarantee, avoid

Terrible service and misleading guarantee . Sanilflo failed very soon after install . When I rang up told I had to pay call fee out and for any parts. Asked what the guarantee would cover if not parts or labour, even though told we had a guarantee at point of sale . They don’t pick up the phone and instead text you saying they are on the phone to someone else . Very defensive saying it can’t be them even before it was assessed. Now having to get an independent plumber to look at it and claim through insurance . Avoid at all costs

2 września 2024
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Sorry you feel you have not had the best experience! As explained, unfortunately, warranties don’t cover blockages as a result of misuse of the unit. Based on the information provided, we gave an estimate of a diagnosis in advance of our engineer’s returning which in this case, turned out to be accurate - Olivia.

Oceniono na 5 z 5

Great service

Prompt service, that we were updated with and great service from the man who came to fix our problem. Very happy.

20 sierpnia 2024
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for the great review. - Olivia

Oceniono na 5 z 5

Responsive & Reliable

Had a visit from the engineer, Ethan, who kindly went through the effort of explaining the problem, how the unit operates (after my questioning) and routine care thereafter. Professional and courteous throughout, would highly recommend.

19 sierpnia 2024
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for leaving us a 5 star review! - Olivia

Oceniono na 5 z 5

Excellent service from SanifloSpecialist

Ethan was knowledgeable, confident, diligent and above all friendly. He rapidly identified and corrected the blockage.

Ethan left the bathroom immaculately returned to normal (even resealing behind the toilet)

19 sierpnia 2024
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for the feedback, John! - Olivia

Oceniono na 5 z 5

Extremely efficient

Extremely efficient, speedy and friendly service. Would highly recommend

14 sierpnia 2024
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for taking the time to leave us a 5 star review! - Olivia

Oceniono na 5 z 5

Superbly courteous and reassuring…

Superbly courteous and reassuring plumber who sorted things out and spent time and effort explaining the problem and advised on routine maintenance

12 sierpnia 2024
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for the positive review! - Olivia

Oceniono na 5 z 5

Great Company

Engineer has done a fantastic job.
My family and I are over the moon such a brilliant guy can't praise him enough,
A credit to a wonderful company.
Olivia in the office, thank you for all your help. I am a very happy.

26 lipca 2024
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for taking the time to leave us a brilliant review! - Olivia

Oceniono na 5 z 5

Yet another 5 star review !!

Couldn't believe a company could have so many 5 star reviews ...but here's another one from the first contact to getting the job done all 5 star. Kept us informed of times throughout and did a great job. Would highly recommend

25 lipca 2024
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you so much for your positive review! - Olivia

Oceniono na 5 z 5

Craig arrived promptly

Craig arrived promptly. Explained everything clearly and carried out clean and repair efficiently and tidily. A credit to you and a pleasure to have in the house.

11 lipca 2024
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for taking the time to leave us a great review! - Olivia

Oceniono na 4 z 5

Extremely helpful engineer but expensive

Extremely helpful engineer, who identified the problem quickly, explained clearly what the options were, and then carried out the proposed repair which has (at least so far!) been succesful. He also explained how to minimise future problems.
The only reason I didn't give 5 stars is because the company's charges are high. But I'd rather pay a high price for good quality work than the reverse.

26 czerwca 2024
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for taking the time to provide your feedback! - Olivia

Oceniono na 5 z 5

Brilliant.

Excellent service. Very helpful and polite. Would definitely recommend.

28 czerwca 2024
Opinia niezależna
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Odpowiedź od Saniflo Specialists

We greatly appreciate your positive feedback. Thank you! - Olivia

Oceniono na 5 z 5

Not sure who our engineer was as he…

Not sure who our engineer was as he didn’t but his name on his card.
He came and sorted our blocked loo and sink with minimal disruption.
Very professional and friendly
He visited Crosby area around 3.30pm if it helps name him

27 czerwca 2024
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for taking the time to provide your feedback! - Olivia

Oceniono na 5 z 5

Saniflow service

From the first phone call to the engineer fitting the unit, it was seemless. Fantastic customer service and great engineer.

25 czerwca 2024
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Your review is greatly valued. Thank you - Olivia

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