Craig came out to fix an issue with water backing up into the shower tray when running the sink/flushing the toilet. He did a great job, and fixed the issue quickly. We have recently moved into this h... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Craig came out to fix an issue with water backing up into the shower tray when running the sink/flushing the toilet. He did a great job, and fixed the issue quickly. We have recently moved into this h... Zobacz więcej
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Plumbico as a company had really let themselves down in the way we were treated, and the original workman who came out was less than helpful. However eventually Plumbico sent Craig out. Craig was... Zobacz więcej
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Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit... Zobacz więcej
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Jon, the engineer, was absolutely excellent. Polite, knowledgeable, and serviced our macerator so well that it now performs better than it ever has, including when it was newly installed. It was clear... Zobacz więcej
With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.
2 Chancery Place, Millstone Lane, LE1 5JN, Leicester, United Kingdom, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 55% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My macerator toilet got clogged and they were able to schedule a next day appointment. Jon was super professional, giving me a lot of information about my toilet and options for the future maintenance and prevention. Great company!
Had a problem with first appointment but was rectified. Rearranged appointment was very professional. Very courteous and honest, didn’t try and oversell and was in and out in no time, would recommend definitely
Jon, the engineer, was absolutely excellent. Polite, knowledgeable, and serviced our macerator so well that it now performs better than it ever has, including when it was newly installed. It was clear that Jon was a genuine expert on these devices, and he was so determined to get it running perfectly that he popped to a local supplier to get a component that had been fudged by a previous engineer (from a different company). Thank you Jon, you are an absolute credit to SanifloSpecialists. We cannot recommend you highly enough.
Plumbico as a company had really let themselves down in the way we were treated, and the original workman who came out was less than helpful.
However eventually Plumbico sent Craig out.
Craig was so helpful and respectful. He double checked everything and tried to resolve our issue, which was a blockage in the drainage. He took time and really did everything he could to sort things out.
Even though it wasnt resolved it was definitely not through the want of trying.
Thank you Craig.

Odpowiedź od Saniflo Specialists
Craig came out to fix an issue with water backing up into the shower tray when running the sink/flushing the toilet. He did a great job, and fixed the issue quickly. We have recently moved into this house and had no idea how a Saniflo works, and Craig was very helpful and informative with any questions I threw his way. Also appreciate him not trying to upsell us on anything; he acknowledged that no parts needed replacing, and that it wasn't in need of an immediate service. Which meant we only had to pay the agreed callout fee. All around, a very easy and helpful experience - thanks Craig!

Odpowiedź od Saniflo Specialists
Very happy with work done and Jon arrived early and explained everything even taking photos
Really reliable and very easy to coordinate with - absolutely the opposite to the other plumbing engineer companies I dealt with in the Harrogate area. Highly recommended.

Odpowiedź od Saniflo Specialists
Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit. Again swift reaction to our call and job sorted within 24 hours. Today it was the annual service. Craig arrived on time, did the work and left everything neat and tidy. Thanks again for great service.
Richard Lewis

Odpowiedź od Saniflo Specialists
We run an AirbnB and a guest has flushed something they shouldn’t have, made contact and an appointment was made within 24 hours. Craig and a colleague attended, in the arranged time slot to fit in with changeovers and were super friendly and polite and fixed the issue straight away… highly recommended… thanks

Odpowiedź od Saniflo Specialists
So I was left with a toilet that didn’t flush at all. It was only a service so a working macerator became a non working one. There was a very poor communication process involving an AI bot to get someone. In the end the engineer was complaining he might get stuck in traffic on his way to me and explained to me how to fix it myself following his instructions. Very disappointed, very poor service. He had failed to reconnect the flush. So presumably hadn’t checked it before he left??!!! Not impressed.
Great service.Nathan came precisely when he said he would.
Worked quickly and efficiently. Diagnosed the problem and sorted it out.
He was charming, polite and a clean and tidy worker. It’s as though he has never been here.
I would totally recommend using Saniflo Specialists and when we need them again I hope it is Nathan who comes.

Odpowiedź od Saniflo Specialists
Nathan arrived within the 2-hour timeslot. He was polite, efficient, neat and tidy in carrying out the annual macerator service and clean. Thank you

Odpowiedź od Saniflo Specialists
All work excellent & efficiently carried out.. Craig & Nathan were outstanding, would highly recommend this Company

Odpowiedź od Saniflo Specialists

Odpowiedź od Saniflo Specialists
Very easily organised appointment from the outset. Using the annual service subscription for peace of mind.
Our plumber was Tom. Really nice lad, polite and respectful of our property, tidying up after himself etc. He contacted in advance of arriving and was really efficient in attending to the macerator.
A polite, respectful young man who is a credit to the profession.

Odpowiedź od Saniflo Specialists
Amazing service by Tom, very professional and explained everything about the Saniflo unit which made sense as I didn’t have a clue. Thank you Olivia for arranging a time slot with Tom too. Excellent is all I can say and will always use you. Thank you, Kay

Odpowiedź od Saniflo Specialists
Amazing experience. Engineer name Craig so friendly and professional. He knows what he suppose to do and understand what he is doing. Fixed the problem so quickly.

Odpowiedź od Saniflo Specialists
What a great service! Very polite and professional. Thank you

Odpowiedź od Saniflo Specialists
After calling almost every local plumber and being told they didn’t service macerator units I finally found Saniflo Specialists and I am so pleased that I did. Olivia arranged my time slot and Craig arrived as promised. Faultless service from start to finish and lots of advice given on how to keep my unit working well going forward. Craig explained everything in detail and was absolutely brilliant.

Odpowiedź od Saniflo Specialists
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