Saniflo Specialists Recenzje 

251
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Craig came out to fix an issue with water backing up into the shower tray when running the sink/flushing the toilet. He did a great job, and fixed the issue quickly. We have recently moved into this h... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Plumbico as a company had really let themselves down in the way we were treated, and the original workman who came out was less than helpful. However eventually Plumbico sent Craig out. Craig was... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Jon, the engineer, was absolutely excellent. Polite, knowledgeable, and serviced our macerator so well that it now performs better than it ever has, including when it was newly installed. It was clear... Zobacz więcej

Informacje dotyczące firmy

  1. Hydraulik

Napisane przez firmę

With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

251 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 55% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(251)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 79

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

My macerator toilet got clogged and…

My macerator toilet got clogged and they were able to schedule a next day appointment. Jon was super professional, giving me a lot of information about my toilet and options for the future maintenance and prevention. Great company!

28 lipca 2026
Opinia niezależna
Oceniono na 4 z 5

Good service

Had a problem with first appointment but was rectified. Rearranged appointment was very professional. Very courteous and honest, didn’t try and oversell and was in and out in no time, would recommend definitely

22 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Jon - exceptional service

Jon, the engineer, was absolutely excellent. Polite, knowledgeable, and serviced our macerator so well that it now performs better than it ever has, including when it was newly installed. It was clear that Jon was a genuine expert on these devices, and he was so determined to get it running perfectly that he popped to a local supplier to get a component that had been fudged by a previous engineer (from a different company). Thank you Jon, you are an absolute credit to SanifloSpecialists. We cannot recommend you highly enough.

21 lipca 2026
Opinia niezależna
Oceniono na 4 z 5

Plumbico as a company had really let…

Plumbico as a company had really let themselves down in the way we were treated, and the original workman who came out was less than helpful.
However eventually Plumbico sent Craig out.
Craig was so helpful and respectful. He double checked everything and tried to resolve our issue, which was a blockage in the drainage. He took time and really did everything he could to sort things out.
Even though it wasnt resolved it was definitely not through the want of trying.
Thank you Craig.

14 lipca 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your feedback. We're sorry your initial experience wasn't up to our usual standards, but we're so pleased Craig was able to make a positive difference. We'll be sure to pass your kind words on to him. Thank you again! - Olivia

Oceniono na 5 z 5

Thanks, Craig!

Craig came out to fix an issue with water backing up into the shower tray when running the sink/flushing the toilet. He did a great job, and fixed the issue quickly. We have recently moved into this house and had no idea how a Saniflo works, and Craig was very helpful and informative with any questions I threw his way. Also appreciate him not trying to upsell us on anything; he acknowledged that no parts needed replacing, and that it wasn't in need of an immediate service. Which meant we only had to pay the agreed callout fee. All around, a very easy and helpful experience - thanks Craig!

17 lipca 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your fantastic review! We're delighted Craig was able to resolve the issue quickly and explain everything clearly. - Olivia

Oceniono na 5 z 5

Really reliable and very easy to…

Really reliable and very easy to coordinate with - absolutely the opposite to the other plumbing engineer companies I dealt with in the Harrogate area. Highly recommended.

6 lipca 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your review! We're so pleased you were happy with Jon's work and communication. We'll be sure to pass your kind words on to him. Thanks again! - Olivia

Oceniono na 5 z 5

Great service

Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit. Again swift reaction to our call and job sorted within 24 hours. Today it was the annual service. Craig arrived on time, did the work and left everything neat and tidy. Thanks again for great service.
Richard Lewis

6 lipca 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your continued support, Richard! We're delighted you've been happy with Craig's service. We really appreciate your kind words and look forward to helping you again in the future. - Olivia

Oceniono na 5 z 5

We run an AirbnB and a guest has…

We run an AirbnB and a guest has flushed something they shouldn’t have, made contact and an appointment was made within 24 hours. Craig and a colleague attended, in the arranged time slot to fit in with changeovers and were super friendly and polite and fixed the issue straight away… highly recommended… thanks

30 czerwca 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your fantastic review! We're so pleased Craig and the team were able to get the issue sorted quickly and fit around your changeover. We really appreciate your recommendation! - Olivia

Oceniono na 1 z 5

Had to fix the engineers error myself!!

So I was left with a toilet that didn’t flush at all. It was only a service so a working macerator became a non working one. There was a very poor communication process involving an AI bot to get someone. In the end the engineer was complaining he might get stuck in traffic on his way to me and explained to me how to fix it myself following his instructions. Very disappointed, very poor service. He had failed to reconnect the flush. So presumably hadn’t checked it before he left??!!! Not impressed.

24 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Great service.Nathan came precisely…

Great service.Nathan came precisely when he said he would.
Worked quickly and efficiently. Diagnosed the problem and sorted it out.
He was charming, polite and a clean and tidy worker. It’s as though he has never been here.
I would totally recommend using Saniflo Specialists and when we need them again I hope it is Nathan who comes.

23 czerwca 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your wonderful review! We're delighted to hear Nathan provided such great service. We'll be sure to pass on your kind words to him, and we really appreciate your recommendation! - Olivia

Oceniono na 5 z 5

Nathan arrived within the 2-hour…

Nathan arrived within the 2-hour timeslot. He was polite, efficient, neat and tidy in carrying out the annual macerator service and clean. Thank you

19 czerwca 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your review! We're delighted Nathan provided a professional and efficient service. We'll be sure to pass on your kind words to him. Thanks again! - Olivia

Oceniono na 5 z 5

All work excellent & efficiently…

All work excellent & efficiently carried out.. Craig & Nathan were outstanding, would highly recommend this Company

16 czerwca 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your kind words! We're delighted Craig and Nathan provided outstanding service. We really appreciate your recommendation. - Olivia

Oceniono na 5 z 5

Efficient service

Very easily organised appointment from the outset. Using the annual service subscription for peace of mind.
Our plumber was Tom. Really nice lad, polite and respectful of our property, tidying up after himself etc. He contacted in advance of arriving and was really efficient in attending to the macerator.
A polite, respectful young man who is a credit to the profession.

12 czerwca 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thanks for your lovely review. We’re glad the service was smooth and that Tom looked after you and your home so well — we’ll pass on your kind words to him. - Olivia

Oceniono na 5 z 5

Amazing service by Tom

Amazing service by Tom, very professional and explained everything about the Saniflo unit which made sense as I didn’t have a clue. Thank you Olivia for arranging a time slot with Tom too. Excellent is all I can say and will always use you. Thank you, Kay

11 czerwca 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you, Kay, for your lovely feedback. We're so pleased Tom was able to help and explain everything clearly. I'll pass your kind words on to him. We really appreciate your support! - Olivia

Oceniono na 5 z 5

Amazing experience

Amazing experience. Engineer name Craig so friendly and professional. He knows what he suppose to do and understand what he is doing. Fixed the problem so quickly.

5 czerwca 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your kind feedback. We're delighted to hear Craig provided such friendly and professional service and was able to resolve the issue quickly. - Olivia

Oceniono na 5 z 5

After calling almost every local…

After calling almost every local plumber and being told they didn’t service macerator units I finally found Saniflo Specialists and I am so pleased that I did. Olivia arranged my time slot and Craig arrived as promised. Faultless service from start to finish and lots of advice given on how to keep my unit working well going forward. Craig explained everything in detail and was absolutely brilliant.

29 maja 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your lovely review! We're so pleased Olivia and Craig could help. We'll be sure to pass on your kind words, and we're always here if you need us again. - Olivia

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