Saniflo Specialists Recenzje 

262
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Craig and another engineer came to service my Saniflo. Both the engineers that came were polite, smartly dressed. Kept my mum well informed. Really pleasant. Invoice complete with report and photos. F... Zobacz więcej

Oceniono na 5 z 5

Great job, quick, clean efficient and John was clear, knowledgeable and friendly. Arrived on time, did a less than easy service due to location with professionalism. Kept me informed and sent report... Zobacz więcej

Oceniono na 5 z 5

Lovely engineer Jon came to service my saniflo unit today and I can honestly say that I would have no hesitation in highly recommending this young man Polite, courteous and very helpful and knowled... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The engineer, John, was simply the best. He diagnosed the issues, fixed them, and serviced the unit. Very clean job. He recommend products to maintain the unit unit our next service. Fantastic jo... Zobacz więcej

Informacje dotyczące firmy

  1. Hydraulik

Napisane przez firmę

With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

262 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(262)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 82

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Had to fix the engineers error myself!!

So I was left with a toilet that didn’t flush at all. It was only a service so a working macerator became a non working one. There was a very poor communication process involving an AI bot to get someone. In the end the engineer was complaining he might get stuck in traffic on his way to me and explained to me how to fix it myself following his instructions. Very disappointed, very poor service. He had failed to reconnect the flush. So presumably hadn’t checked it before he left??!!! Not impressed.

24 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Great service.Nathan came precisely…

Great service.Nathan came precisely when he said he would.
Worked quickly and efficiently. Diagnosed the problem and sorted it out.
He was charming, polite and a clean and tidy worker. It’s as though he has never been here.
I would totally recommend using Saniflo Specialists and when we need them again I hope it is Nathan who comes.

23 czerwca 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your wonderful review! We're delighted to hear Nathan provided such great service. We'll be sure to pass on your kind words to him, and we really appreciate your recommendation! - Olivia

Oceniono na 5 z 5

Nathan arrived within the 2-hour…

Nathan arrived within the 2-hour timeslot. He was polite, efficient, neat and tidy in carrying out the annual macerator service and clean. Thank you

19 czerwca 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your review! We're delighted Nathan provided a professional and efficient service. We'll be sure to pass on your kind words to him. Thanks again! - Olivia

Oceniono na 5 z 5

All work excellent & efficiently…

All work excellent & efficiently carried out.. Craig & Nathan were outstanding, would highly recommend this Company

16 czerwca 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your kind words! We're delighted Craig and Nathan provided outstanding service. We really appreciate your recommendation. - Olivia

Oceniono na 5 z 5

Efficient service

Very easily organised appointment from the outset. Using the annual service subscription for peace of mind.
Our plumber was Tom. Really nice lad, polite and respectful of our property, tidying up after himself etc. He contacted in advance of arriving and was really efficient in attending to the macerator.
A polite, respectful young man who is a credit to the profession.

12 czerwca 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thanks for your lovely review. We’re glad the service was smooth and that Tom looked after you and your home so well — we’ll pass on your kind words to him. - Olivia

Oceniono na 5 z 5

Amazing service by Tom

Amazing service by Tom, very professional and explained everything about the Saniflo unit which made sense as I didn’t have a clue. Thank you Olivia for arranging a time slot with Tom too. Excellent is all I can say and will always use you. Thank you, Kay

11 czerwca 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you, Kay, for your lovely feedback. We're so pleased Tom was able to help and explain everything clearly. I'll pass your kind words on to him. We really appreciate your support! - Olivia

Oceniono na 5 z 5

Amazing experience

Amazing experience. Engineer name Craig so friendly and professional. He knows what he suppose to do and understand what he is doing. Fixed the problem so quickly.

5 czerwca 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your kind feedback. We're delighted to hear Craig provided such friendly and professional service and was able to resolve the issue quickly. - Olivia

Oceniono na 5 z 5

After calling almost every local…

After calling almost every local plumber and being told they didn’t service macerator units I finally found Saniflo Specialists and I am so pleased that I did. Olivia arranged my time slot and Craig arrived as promised. Faultless service from start to finish and lots of advice given on how to keep my unit working well going forward. Craig explained everything in detail and was absolutely brilliant.

29 maja 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your lovely review! We're so pleased Olivia and Craig could help. We'll be sure to pass on your kind words, and we're always here if you need us again. - Olivia

Oceniono na 5 z 5

Great service

Craig is excellent at answering any questions, very patient. And he is quick and efficient when doing the annual check.

22 maja 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your feedback! We're delighted to hear Craig was helpful, patient, and efficient during your annual service. - Olivia

Oceniono na 5 z 5

Very good service

Very good service. Friendly and accurate. Nathan was very clean and tidy, and explained everything.

20 maja 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your positive feedback, we really appreciate it. - Olivia

Oceniono na 5 z 5

Nathan

Nathan was on time, polite and efficient

15 maja 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for leaving us a 5 star review! - Olivia

Oceniono na 1 z 5

No show

The AI confirmed a same-day visit, which was important as it was for my Airbnb business and I had a guest coming in. When I chased for a time slot for the visit, they said there was staff sickness and would I like someone to come five days later. I’d lost five important hours by that time.

14 maja 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

We’re sorry to hear about your experience and understand how frustrating this must have been, especially with incoming Airbnb guests. Unfortunately, due to unexpected staff sickness, we were unable to attend as planned. We appreciate your feedback and apologise for the inconvenience caused. - Olivia

Oceniono na 5 z 5

Excellent service

Excellent service. Craig arrived on time, was polite and courteous, and explained clearly what needed done, giving various costing options. Problem sorted very efficiently.

13 maja 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your kind review! We're glad Craig provided a professional service and got the issue sorted efficiently. - Olivia

Oceniono na 1 z 5

Not good

The workman, according to my husband didn't inspire confidence, and wasn't tidy. Finally got a local plumber to fix it and paid a lot less money!

2 kwietnia 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

You are not one of our customers. PLEASE REMOVE THIS REVIEW!

Oceniono na 5 z 5

Nathan

Nathan, was cheerful and friendly, clear in explaining what had gone wrong and what needed to be done and then went ahead and fixed the problem with a minimum of fuss.

11 maja 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your lovely feedback! We're so pleased to hear Nathan was cheerful, clear, and able to get everything sorted quickly and efficiently. - Olivia

Oceniono na 5 z 5

Excellent communication and service…

Excellent communication and service throughout - efficient, thorough, great communication on the job, and extra care and consideration taken over the job and the space. Very grateful, thank you!

11 maja 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you so much for your kind words! We’re really pleased to hear you were happy with the communication, service, and care taken throughout the job. We truly appreciate your feedback. - Olivia

Oceniono na 5 z 5

Nathan was vey professional

Nathan was professional, polite and very knowledgeable. He did a great job. Highly recommended 👍🏻

7 maja 2026
Opinia niezależna
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Odpowiedź od Saniflo Specialists

Thank you for your kind feedback! We’re really pleased to hear Nathan was cheerful, clear, and got everything sorted with minimal fuss. - Olivia

Oceniono na 5 z 5

Absolutely fantastic experience

Absolutely fantastic experience. They called me a few mins after my enquiry and booked me in for the next day. Craig who came to sort the problem was very knowledgeable and skilled. 100% recommend. Thank you so much!

1 maja 2026
Opinia niezależna
Logo Saniflo Specialists

Odpowiedź od Saniflo Specialists

Thank you for your great feedback! We’re really pleased we could get you booked in quickly and that Craig was able to sort the issue efficiently. We really appreciate the recommendation. - Olivia

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