Thinking of buying then think again. You have no control over how or where they place the personalisation. Who in their right mind would use an orange stitch over an orange dinosaur! That is what happ... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Shipped quickly to my local post office with no delivery charge! Beanbag came well packaged and was easy to carry back to my campus. I was worried thinking I've bought a beanbag cover by accident give... Zobacz więcej
Reakcja na opinię
Really great service I couldn’t have asked for anything more. Free post and next day delivery what more could you want. Good product does exactly what it says on the tin, I’ll definitely be buying a... Zobacz więcej
I recently received some beautiful Ditsy floral cushions from RUcomfy and I was absolutely delighted with them. Their gorgeous ruffle trim, dreamy floral design and striped on the reverse make them... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Designed, Sourced and Made in the UK! Why we are the Leading online Soft Furnishings Designer, Retailer and Manufacturer... Celebrating over 30 years of manufacturing beanbags, cushions, pet beds and throws, we really are the market leader for quality soft furnishings and the thousands of 5 star reviews from all of our happy customers shows this. We are a Proud British company that prides itself on using only UK sourced components. Everything that we use to make our beanbags from the fabric to the beanbag filling, to the thread and to the zips, comes from UK companies, so we know that we only provide the BEST for our customers! Everything that you see on our website has been designed in-house by our own design team and as soon as your order has been placed production will begin here in our factory! We have the ability to adapt to any size order- from the single beanbag that would perfectly suit your home to us sourcing in custom fabric and coatings to manufacture over 8500 beanbags for the London 2012 Olympics within a 3 month deadline!!! Excellent Customer Services Our sales team are fully trained to assist at every stage of the order process, nothing is too much trouble and our customer service team are friendly and helpful and will always put you first. Give us a call and put us to the test! Read our 5 Star Reviews!
Dane kontaktowe
Unit 3, Station Road, BB6 7BA, Blackburn, Zjednoczone Królestwo
- 0845 521 9336
- office@rucomfy.co.uk
- www.rucomfybeanbags.co.uk
4,3
Doskonała
9 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 40% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovely..bit expensive and not even in…
Lovely..bit expensive and not even in polythene just in a box !!!june 28th 2025
28 czerwca 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your review. We are delighted to hear that you are happy with our product!
We apologise if the packaging had disappointed you! Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
Great service very comfy beanbed so…
Great service very comfy beanbed so easy to fill cover is good quality thick and very soft to touch highly recommend
28 lutego 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are happy with our service!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
Customer services were outstanding so…
Customer services were outstanding so friendly
18 czerwca 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are happy with our service!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
Good value excellent service beautiful…
Good value excellent service beautiful product
27 czerwca 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are happy with our service!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
Pretty bad design for keeping clean
No idea why these get such great reviews. We got bought one by inlaws for the kids a couple of years ago. They are spot clean only which is clearly not great for kids. But material feels like they're sturdy. Its never been the most full bean bag.
This week I thought I'd have a go at washing it and realised the inside bag of stuff does not separate from the cover. So had to buy a separate bag to take all the polystyrene balls out in order to wash the cover. The bag just arrived today and is like a pair of bad tights with snags and holes in it sobthe little balls keep escaping.
Despite being very careful a few balls have escapes and are going to be hard ongoing to hoover up as they stick to everything.
Apparently it's a great design but why didn't they just make a detachable bag of foam balls inside so youre not decanting the filling at extra cost and hassle?
Also that cant be good for the environment!
5 lipca 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
We’re really sorry to hear that you feel this way and that the experience hasn’t met expectations.
We reached out to Trustpilot to request your order details so we could investigate and offer a suitable resolution, but unfortunately, they advised that no identifiable information was provided. We’d really appreciate it if you could contact us directly so we can look into this properly and assist you as best we can.
We’re genuinely sorry for any inconvenience or disappointment caused, and we’d welcome the opportunity to make things right.
We look forward to hearing from you
Perfect beanbag
Perfect beanbag, just what my daughter wanted. Came really quickly and happy with the personalisation too. Reasonably priced for such a well made product.
17 czerwca 2025
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are happy with our service and products!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
This is a great bean bag .
This is a great bean bag .
I added all the extra beans which has made it a bit too full .
I should have added half then tested then considered adding more .
I will need to take some out !
20 maja 2025
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are happy with our service!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
Great product my grandson loved it
Great product my grandson loved it! Delivery was fast overall a great experience
18 kwietnia 2025
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are happy with our service!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
My grandson loved his bean bag and…
My grandson loved his bean bag and matching footstool, the sale price was a bonus and the delivery was very quick
18 kwietnia 2025
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are happy with our service!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are happy with our service!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
Avoid
Purchased two identical beanbags and only one has been delivered. Appalling service from the customer care team, not answering phones (I have tried repeatedly on different days and at different times), no callbacks, getting nowhere on email resolving the position, unwilling to engage with their delivery partner to establish where my other beanbag is.
I have a need for two identical beanbags so unfortunately the first beanbag will need to be sent back for a full refund if the team are unable to provide the second,
19 kwietnia 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you for your feedback, and please accept our sincere apologies for the concern and frustration caused.
I believe a member of our customer care team did manage to speak with you yesterday to clarify the situation. One of the beanbags is currently being returned to us by the courier, and a replacement has already been dispatched to ensure you receive both items as expected.
We understand how important it was for you to receive both beanbags together, and we're very sorry for the delay and any disruption this may have caused. As a small team, we do our best to respond to all enquiries as quickly as possible, but over the weekend and on Mondays, we sometimes experience a higher volume of messages and respond in the order they are received. We appreciate your patience and are very sorry we weren't able to respond as promptly as we would have liked in this case.
We do hope this has now been resolved to your satisfaction, but if you have any further questions or concerns, please don't hesitate to reach out—we're here to help.
Kind regards
The rucomfy Team
Love my foot stools
The delivery was excellent, clear communication & stunning items. I love my food stool squares & blanket.
16 stycznia 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your products!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
When style meets functionality
When style meets functionality! The burrow dog bed is such a beautiful design, the colour of the mustard is perfect to match our home decor! It’s one of the only burrow style beds I’ve seen for bigger dogs, our fur baby is loving snuggling in under the covers of it at night!
15 marca 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your pet bed!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
Meadow Cottage Collection. I recently received some beautiful…
I recently received some beautiful Ditsy floral cushions from RUcomfy and I was absolutely delighted with them.
Their gorgeous ruffle trim, dreamy floral design and striped on the reverse make them the perfect addition to my country home.
Impeccable quality and design from start to finish. So many lovely pieces in this beautiful Meadow Cottage to choose from. I wanted everything! 🥰
8 kwietnia 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review Colleen. We are delighted to hear that you are enjoying your Meadow Cottage Collection!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
I absolutely love my snuggle chair x…
I absolutely love my snuggle chair x The customer service from this company is amazing x So helpful x Highly recommend 🤍🤍🤍
17 kwietnia 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your products!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
Great product
Great product. Love the quality. Have since ordered a 2nd beanbag for my sons room. Well packaged and fast delivery.
2 kwietnia 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your products!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
Beautiful Meadow Cottage cushions and pouffe
Absolutely delighted with my beautiful cushions from the Meadow Cottage range; they arrived in record time and look so pretty in my cottage. The striped, frilled pouffe is gorgeous too, and super comfortable. Couldn’t be happier.
16 kwietnia 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying the Meadow Cottage range!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
Fast delivery and amazing quality
Fast delivery and amazing quality! Our puppy loved his personalised bed.
16 grudnia 2024
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that Kobe is enjoying his pet bed!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
I had an amazing experience with RU…
I had an amazing experience with RU comfy I absolutely love the new meadow cottage collection and it’s a perfect addition to my home.
16 kwietnia 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your Meadow Cottage products!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
Friendly company
Friendly company.
Well designed and made products. Made in the uk (yay!)
Well packaged goods, next day delivery.
9 kwietnia 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your products!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.