Thinking of buying then think again. You have no control over how or where they place the personalisation. Who in their right mind would use an orange stitch over an orange dinosaur! That is what happ... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Shipped quickly to my local post office with no delivery charge! Beanbag came well packaged and was easy to carry back to my campus. I was worried thinking I've bought a beanbag cover by accident give... Zobacz więcej
Reakcja na opinię
Really great service I couldn’t have asked for anything more. Free post and next day delivery what more could you want. Good product does exactly what it says on the tin, I’ll definitely be buying a... Zobacz więcej
I recently received some beautiful Ditsy floral cushions from RUcomfy and I was absolutely delighted with them. Their gorgeous ruffle trim, dreamy floral design and striped on the reverse make them... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Designed, Sourced and Made in the UK! Why we are the Leading online Soft Furnishings Designer, Retailer and Manufacturer... Celebrating over 30 years of manufacturing beanbags, cushions, pet beds and throws, we really are the market leader for quality soft furnishings and the thousands of 5 star reviews from all of our happy customers shows this. We are a Proud British company that prides itself on using only UK sourced components. Everything that we use to make our beanbags from the fabric to the beanbag filling, to the thread and to the zips, comes from UK companies, so we know that we only provide the BEST for our customers! Everything that you see on our website has been designed in-house by our own design team and as soon as your order has been placed production will begin here in our factory! We have the ability to adapt to any size order- from the single beanbag that would perfectly suit your home to us sourcing in custom fabric and coatings to manufacture over 8500 beanbags for the London 2012 Olympics within a 3 month deadline!!! Excellent Customer Services Our sales team are fully trained to assist at every stage of the order process, nothing is too much trouble and our customer service team are friendly and helpful and will always put you first. Give us a call and put us to the test! Read our 5 Star Reviews!
Dane kontaktowe
Unit 3, Station Road, BB6 7BA, Blackburn, Zjednoczone Królestwo
- 0845 521 9336
- office@rucomfy.co.uk
- www.rucomfybeanbags.co.uk
4,3
Doskonała
9 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 40% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Horrible to deal with
This company tries to tell you that you can't return an item unless the packaging is intact. Try opening something without wrecking the packaging. They said my return would not be accepted and I couldn't have a refund.
Under UK law you have a right to return goods for any reason you like whether you have the packaging or not. You have to start the return process within 2 weeks.
Argos stepped in and now I have to take the item to an Argos store for a full refund, but it has to be packaged. Well you will be getting it back in bin liners and you WILL accept it!
Your response is not true. Argos had to go away and contact you to try to get you to accept the return.
In your own words...
''Unfortunately, we cannot arrange a collection if it is not in the original packaging. Nor it is eligible if not in the original packaging, so your return is rejected.''
It does NOT have to be in the original packaging.
24 lutego 2026
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Hi there, thank you for sharing your feedback. We’re really sorry to hear there’s been some frustration around your return, and we’d love to clear things up!
At rucomfy, we actually offer a 28-day return window, which is much longer than the standard 14 days, because we want our customers to be happy. We definitely haven't refused your return; we just have to follow safety rules for the couriers:
For a DPD Home Collection: The courier (DPD) requires items to be in a box so they can stack and scan them safely in their vans.
For a Shop Return: We specifically offered you a prepaid return label for this! This is a great option because it allows you to return the item securely bagged at a local drop-off point, so you don't need the original box at all.
We’re sorry if the information you received from Argos made things feel complicated. Our goal is always to make returns as easy as possible within our 28-day policy, and we look forward to getting this sorted for you via your chosen return method.
Excellent beanbag company
Excellent company such good communication , rapid delivery and fantastic products , we have a comfy durable beanbag we use as a giant footstool and fight over it with our cats who also love it !
21 lutego 2026
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you so much for the fantastic review! We love the mental image of the 'battle for the beanbag'it sounds like the cats have excellent taste in footstools!
We’re so glad to hear that the quality, communication, and speed all hit the mark for you. Hopefully, everyone (humans and felines alike!) gets a turn to put their paws up. Thank you for choosing rucomfy!
Odpowiedź od rucomfy Beanbags
That is wonderful to hear! We are so happy the grandchildren are enjoying them. There is nothing better than seeing the little ones comfy and happy. Thank you for choosing us!
I can't thank you enough received my…
I can't thank you enough received my order this morning and the excitement of my child was amazing 🤩 ! The bean bag was just perfect, beautiful thanks again.
Sabrina
24 stycznia 2026
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Hi Sabrina, thank you so much for sharing that wonderful moment with us! We can just imagine the excitement this morning, there is truly nothing better than seeing a child’s face light up like that.
We are so happy to hear the beanbag is just perfect for your home. Thank you for choosing us to be a part of such a lovely surprise!
Really delighted with my beanbag
Really delighted with my beanbag. Lovely velvety fabric and a good size. Arrived the next day well packaged and ready to go. Recommended RU Comfy to all my friends. Excellent value a first class service!
18 grudnia 2025
Odpowiedź od rucomfy Beanbags
We are absolutely delighted to hear this! Thank you so much for the wonderful feedback. It’s great to know the velvet fabric and size were just what you were looking for, and that our next-day service got it to you right on time.
A huge thank you for recommending rucomfy to your friends, too, word of mouth means the world to us! Enjoy your first-class lounging!
Odpowiedź od rucomfy Beanbags
Thank you for the great review! We’re so pleased you found the ordering process easy and were happy with our dispatch speed. We can't wait for you to enjoy your new products!
Comfy
Love this beanbag and foot stool. It’s bigger than I expected. So comfortable just to sit and chill on. Great for gaming sessions. Material feels great quality.
17 listopada 2025
Odpowiedź od rucomfy Beanbags
We’re so glad you’re loving your new beanbag and footstool! It’s great to hear that the size and quality hit the mark for you. There really is no better setup for a long gaming session or a 'chill' afternoon.
Thank you for the lovely feedback, enjoy your new favorite spot!
Excellent product at a great price
Excellent product at a great price, really nice and comfortable for grandkids. Would definitely recommend
17 listopada 2025
Odpowiedź od rucomfy Beanbags
Thank you so much! We are thrilled to hear that the grandkids are enjoying their new beanbags and finding them so comfortable. There is no better recommendation than one from a happy grandparent!
Thank you for choosing rucomfy, we hope they have plenty of cozy moments ahead.
Superb Customer Service
A brilliant company with absolutely superb customer service that is second to none.
3 listopada 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you so much for such a wonderful compliment! We pride ourselves on our customer service, so hearing that you found it to be 'second to none' really made our day.
Our team works hard to make sure every experience is a brilliant one, and we're so glad we hit the mark for you. Thank you for being such a great customer!
Odpowiedź od rucomfy Beanbags
Thank you so much! We are thrilled that you had such a smooth experience from ordering to delivery. It’s exactly what we aim for! We hope you’re already enjoying your new item.
Prompt service, good product
The beanbags are great, and the washing bags which allow you to remove the "beans" for washing the bags work really well.
17 września 2025
Odpowiedź od rucomfy Beanbags
We’re so glad to hear you’re finding the washing bags helpful! We know that life happens (especially with beanbags!), so we designed our 'easyfill' system to make keeping them fresh and clean as simple as possible.
It’s great to know the system is working well for you alongside your new beanbags. Thank you for the lovely feedback!
never refunded
I cancelled an order with them and it took them over 10 days to process a refund and I had to involve klarna to get my money back.
Avoid
16 września 2025
Opinia niezależna
Beanbag dinosaur chair for my 2yr old…
Beanbag dinosaur chair for my 2yr old grandson!
Absolutely loves it, nobody else allowed near it.
Best purchase in a long time!
18 sierpnia 2025
Odpowiedź od rucomfy Beanbags
Roar-some! 🦖 We are absolutely delighted to hear that your grandson is loving his new dinosaur chair, even if he isn't quite ready to share it yet!
It sounds like he’s found his new favorite spot, and we couldn't be happier to have played a part in such a successful purchase. Thank you so much for the lovely feedback!
Terrible delivery service
Terrible delivery service, more the courier's fault but it's rucomfy's responsibility to ensure they're using a good courier service considering they're selling large/awkward items.
19 sierpnia 2025
Very good experience so far
A buck wheat pillow stays much cooler throughout the entire night, in comparison to other cushion pillows. It takes a couple of days to get adjusted though. So one needs to be patient with it. Also you can remove some extra wheat if you find it too thick in the beginning.
20 lipca 2025
Did everything they advertised
Did everything they advertised, ordered delivered next day.
20 lipca 2025
Good quality and great customer service
Bought one of the indoor/outdoor XL bean bags. Really impressed with the quality and very comfy. There was a slight mix up with the order but Nicola in the customer service team was so helpful and it was resolved very quickly. Will shop here again, thanks.
11 lipca 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
That's absolutely wonderful to hear! We're thrilled you're so impressed with the quality and comfort of your indoor/outdoor XL bean bag.
We're also really glad Nicola in our customer service team could resolve the slight mix-up quickly and to your satisfaction. It's fantastic to know you'll shop with us again!
Thank you so much for taking the time to share your feedback; we truly appreciate it!
Fast and super efficient delivery
Fast and super efficient delivery. I love the soft and hard wearing fabric of my bean bag, great foot stool. A lovely addition to our home.
17 czerwca 2025
Odpowiedź od rucomfy Beanbags
That's wonderful to hear! We're thrilled you had fast and super efficient delivery and that you love the product.
Thank you so much for taking the time to share your fantastic feedback!
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