Thinking of buying then think again. You have no control over how or where they place the personalisation. Who in their right mind would use an orange stitch over an orange dinosaur! That is what happ... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Shipped quickly to my local post office with no delivery charge! Beanbag came well packaged and was easy to carry back to my campus. I was worried thinking I've bought a beanbag cover by accident give... Zobacz więcej
Reakcja na opinię
Really great service I couldn’t have asked for anything more. Free post and next day delivery what more could you want. Good product does exactly what it says on the tin, I’ll definitely be buying a... Zobacz więcej
I recently received some beautiful Ditsy floral cushions from RUcomfy and I was absolutely delighted with them. Their gorgeous ruffle trim, dreamy floral design and striped on the reverse make them... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Designed, Sourced and Made in the UK! Why we are the Leading online Soft Furnishings Designer, Retailer and Manufacturer... Celebrating over 30 years of manufacturing beanbags, cushions, pet beds and throws, we really are the market leader for quality soft furnishings and the thousands of 5 star reviews from all of our happy customers shows this. We are a Proud British company that prides itself on using only UK sourced components. Everything that we use to make our beanbags from the fabric to the beanbag filling, to the thread and to the zips, comes from UK companies, so we know that we only provide the BEST for our customers! Everything that you see on our website has been designed in-house by our own design team and as soon as your order has been placed production will begin here in our factory! We have the ability to adapt to any size order- from the single beanbag that would perfectly suit your home to us sourcing in custom fabric and coatings to manufacture over 8500 beanbags for the London 2012 Olympics within a 3 month deadline!!! Excellent Customer Services Our sales team are fully trained to assist at every stage of the order process, nothing is too much trouble and our customer service team are friendly and helpful and will always put you first. Give us a call and put us to the test! Read our 5 Star Reviews!
Dane kontaktowe
Unit 3, Station Road, BB6 7BA, Blackburn, Zjednoczone Królestwo
- 0845 521 9336
- office@rucomfy.co.uk
- www.rucomfybeanbags.co.uk
4,3
Doskonała
9 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 40% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really gorgeous product lovely quality…
Really gorgeous product lovely quality would buy again
16 kwietnia 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your products!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
Stunning products
I have the faux fur throw and 2 matching cushions they are absolutely beautiful quality and very stylish.
1 listopada 2024
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your products!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
Beautiful design and attention to detail
I love my cushions and ottoman beanbag in the new meadow cottage range . They are really beautifully designed with the ruffled edges making them look that bit more special. The fabric quality is excellent and a beautiful mix of stripes on the reverse of the floral cushions , such exquisite attention to detail. Amazing customer service from start to finish with wonderful communication every step of the way. I highly recommend this wonderful family run brand
16 kwietnia 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your products!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
Meadow cottage Range
I recieved several items from the meadow cottage Range there was agreat choice of products,The items I ordered arrived quickly and was so well packaged .All of my items are such amazing quality at a great price would definitely recommend
16 kwietnia 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying our Meadow Cottage range!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
The most luxurious items
The most luxurious, well made and COSY items. I have the faux ribbed due throw and 2 cushions to match. They are a statement within my home and I am absolutely thrilled with the quality. Thank you!!
16 kwietnia 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your products!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team🩶
Gorgeous product, excellent customer service.
The website was easy to navigate and products were as described. A beautiful bean bag a pouffe, gorgeous material. Delivery was speedy and communication was excellent.
19 marca 2025
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your pouffe!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team
Excellent product
Excellent product. Exactly as shown on website. Extremely quick delivery within 24hrs! Excellent product, would use again.
8 kwietnia 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your product!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team
I have given the baby bean bags to all…
I have given the baby bean bags to all my nieces and they have all found them invaluable so I had no doubt about getting another for this nieces baby shower
19 marca 2025
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you all are enjoying your products!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team
2nd beanbag I've bought off rucomfy…
2nd beanbag I've bought off rucomfy highly delighted with both of them deliverd as promised next day would 💯 percent recommend 👌
19 marca 2025
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your beanbags!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your cushion!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team
Absolutely appalling service.
Absolutely appalling service.
Complained about a bean bag chair I purchased for my daughter which is lob sided a keeps falling off it! Sent me replacement beans for it an it’s still doing the same! I would avoid using this supplier as they refuse to fix the issue!
It’s not the fact I want a refund, it’s the fact there is clearly a fault with the product as the replacement beans did not resolve this. Its lob sided the child can not sit on it as she falls off it.. it should not be like this if I purchased it a week/month or even a year ago it should not be like this!
21 marca 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you for your feedback. We’re truly sorry to hear that you’re still experiencing concerns with your bean bag. We always want our customers to be happy with their purchase, and we regret any disappointment this has caused.
As your order was placed in May 2024 and was personalised, it is not eligible for a refund. However, in September 2024, as a gesture of goodwill, we provided extra filling free of charge to help resolve the issue. Beanbag filling naturally compresses over time, and as stated on our website, this is a normal characteristic of the product and not covered under our guarantee.
At the time, it appeared that this additional filling resolved the concern, and we were pleased to hear that you were satisfied with the outcome. Given that the product is not faulty, has been used, and is personalised, we’re really sorry that we’re unable to offer a refund on this occasion.
We completely understand how frustrating it can be when a product doesn’t meet expectations, and we truly appreciate your understanding. If you require any further assistance or would like to purchase additional filling in the future, we’d be happy to help.
Please let us know if there’s anything else we can do.
Kind regards
The rucomfy Team
Odpowiedź od rucomfy Beanbags
Thank you so much for your wonderful 5-star review! We're absolutely delighted to hear that your dog loves our products.
Unable to contact supplier.
I have just purchased 2 beanbags one turned up wrong colour grey the other was poor creased material.
All in all very disappointing considering the good reviews I have read.
I have tried to phone number on Webster invalid and email cannot be received.
1 marca 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Hi Mr Bickerdike, Our customer service team have reached out to you via email.
Many Thanks
rucomfy team
Odpowiedź od rucomfy Beanbags
"Good price for a quality product, quick service" - your words perfectly capture what we aim for. Thank you for the 5-star review! We're delighted you're happy with your purchase.
Was easy to order
Was easy to order, quick delivery and would certainly buy from here again
15 lutego 2025
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your product!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team
Exceptional customer service
I’ve ordered two dogs beds over the years and they’re great quality. The covers wash nicely and the beds don’t flatten as quickly as other pet cushion beds. I recently enquired about purchasing just a cover for one of them, and the customer service was exceptional. Quick responses through to next day delivery of the cover. Thoroughly recommend!
27 lutego 2025
Opinia niezależna
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your product!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team
Fantastic dog bed and quick delivery
Fantastic dog bed and quick delivery. Would definitely recommend.
18 stycznia 2025
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your pet bed!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your product!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your product!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team
Excellent company
Excellent company, high quality goods every time and quick delivery
18 stycznia 2025
Odpowiedź od rucomfy Beanbags
Thank you very much for your kind review. We are delighted to hear that you are enjoying your product!
Should you require any further assistance or have any additional needs, please do not hesitate to reach out.
Warm regards,
The rucomfy Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.