One blind arrived rolled the wrong way. Rang customer service who escalated the problem as they felt remedial action by a customer would be too difficult and they may have needed to remake the blind.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Gorgeous blind, Excellent quality and very well made. Highly rate their products. Go for the little extras such as steel or brass chain and material covered header,colour co-ordinated end caps all... Zobacz więcej
Elie answered my phone call and was very helpful in making sure she arranged to send me the correct spare part.
Great Service - Great quality - Great Price. I was an Interior designer for nearly 30 years & used to fit Curtains & Blinds myself. I purchased a blackout roller blind with a 'Designer Style' Pelmet... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Offering convenience, practicality and style, our roller binds are all made to measure to our customers’ precise specifications. Available in a range of linings and materials, they are suitable for use in any room in the home, as well as the workplace. Roller Blinds Direct stocks a vast collection of fabrics in all designs imaginable, all at brilliantly low prices.
Dane kontaktowe
Unit 2, Jubilee Way, WF4 4TD, Huddersfield, Zjednoczone Królestwo
- 01924 481714
- info@roller-blinds-direct.co.uk
- www.roller-blinds-direct.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Perfect Fit
Measured easily using their guide, ordered online, delivered within time frame, details as ordered and it fits well whilst being easy to install. Very Happy.
Unfortunately I can't recommend it.
I didn't want to leave this review and generally wanted to forget the experience of ordering from your company. But since you sent me a reminder to my email twice with a request for feedback, I'm writing a review:
In brief - Long, expensive, bad.
Long - two weeks to fulfil a small order - in my opinion very long.
Expensive - I was expecting something more premium, for a price that is significantly higher than the competitors. But the product turned out to be completely ordinary.
The bad things are:
1) the fasteners where the louvres snap into cannot support the weight of the louvres plus the force to open-close and the louvres fall to the floor. I had to screw the louvres in with self-tapping screws without latches.
2) The width of the louvre was 1 cm narrower than I ordered and the length was about 70 centimetres longer. I wanted to cut the length, but without breaking the fixing, to do it is not possible.
Of course, after all of the above, I can not recommend ordering blinds from your company.
Sorry...
Poor from start to finish
Poor from start to finish, which took nearly three weeks! Sent wrong length chords despite me giving the right measurements for the two blind I ordered. Four times in total on the chat and contacting customer services on email and despite this they only sent one and then the second one got lost! Absolute joke do not use
Beautiful quality blind…really pleased
Beautiful quality blind…really pleased. It did take a little longer than promised but it was worth the wait. The only thing was the fitting instructions were online and every time we tried to view it, it kept saying private domain - not able to access.
Great to have free fabric samples
Great to have free fabric samples. Easy to order, nice product options and easy to select. Comfortable price. Speedy delivery. Good communications throughout. Thanks
Nice quality blinds but mounting…
Nice quality blinds but mounting brackets needed to be modified for use. I am a very experienced fitter and I needed my full skillset to use the brackets!
Disgusting awful fraudulent obstructive…
Disgusting awful fraudulent obstructive company. Worded to entrap. What an an awful taste in my mouth to have ever encountered this foul company.
We have just placed their entire shipment costing Total: £1784.79 in our skip where it will be buried in landfill furthering the challenges that climate change afford us. Pictures available on request.
We bought the Surefit Guarantee to cover incorrect measurements. The products arrived in some cases in fragments destroyed before we even tried to fit the product. The packaging was a loose box for a set of multiple blinds for an entire house. The quality of the blinds was not what one would expect having paid for the deluxe option. Pieces of roller blind fabric hanging loose. Fractured blind footings. An abomination.
Products are not fit for purpose
Products are not fit for purpose. I had hope for these products and this company but they are basically just cheap junk, trying to be sold as good quality.
First issue was fraying material on the edge, was told it wasn’t covered by warranty and that I should fix it myself.
Second issue was that the medium grey colour of my blockout blinds has faded drastically along the exposed part when the blind is rolled up after just over two years. This is clearly not fit for purpose. The material should be UV stabilised as its actual job is to block light and UV, so it isn’t even able to do that properly. Again, I was told that it’s not covered under warranty and was told to just buy more with a 50% discount they were offering (as if I would want to buy from them ever again?).
Don’t waste your time with this company. Their products are designed to end up in landfill in just a couple of years, and they are happy to do so, especially as they want you to buy more from them. Embarrassing really.
Conservatory Blinds ,A good price and easy to fit
A good price and easy to fit, and came dead on time, I cant fault you and will use you again.
Great service and good quality materials
Beware of this company
Beware of this company
Inaccurate despatch date on their website. Provided exact measurements for their 'exact measurement' roller blinds but ended up being 2-3cm. How is that not misleading. Refuse to offer a refund.
Excellent service
Swift replacement, vfm product
Samples came quickly for my blind and the blind itself came on time. The blackout side of the blind was damaged - I suspect in transit - by the accompanying fittings (perhaps the fittings should be individually boxed within the parcel to avoid this?) I sent photos to show the holes/damage, which were not obvious until the blind was installed and pulled down- light shone through the holes. The company swiftly resolved this with an apology and sent a replacement blind. Mistakes happen and they dealt with it very well. Pleased with the new blind, does the job, great choice of colours & good vfm.
Fantastic company
Fantastic company. Samples arrived next day. Ordered my blind and was delivered very quick. Excellent quality and customer service 1st class. Would highly recommend and will definitely use this company again.
Many thanks
Great quality
Easy to order, quick delivery, perfect fit and they look great! We're big fans!
Good quality product but because the…
Good quality product but because the blind is so long it is heavy and sags slightly in the middle which makes it difficult to wind - especially up! The pull cord isn’t strong (a plastic type chain) my wife helps by lifting the blind whilst I carefully pull cord. Would it be possible to have a metal one - If possible I would like it to be 30cm longer. Thanks Geoff
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








