One blind arrived rolled the wrong way. Rang customer service who escalated the problem as they felt remedial action by a customer would be too difficult and they may have needed to remake the blind.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Gorgeous blind, Excellent quality and very well made. Highly rate their products. Go for the little extras such as steel or brass chain and material covered header,colour co-ordinated end caps all... Zobacz więcej
Elie answered my phone call and was very helpful in making sure she arranged to send me the correct spare part.
Great Service - Great quality - Great Price. I was an Interior designer for nearly 30 years & used to fit Curtains & Blinds myself. I purchased a blackout roller blind with a 'Designer Style' Pelmet... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Offering convenience, practicality and style, our roller binds are all made to measure to our customers’ precise specifications. Available in a range of linings and materials, they are suitable for use in any room in the home, as well as the workplace. Roller Blinds Direct stocks a vast collection of fabrics in all designs imaginable, all at brilliantly low prices.
Dane kontaktowe
Unit 2, Jubilee Way, WF4 4TD, Huddersfield, Zjednoczone Królestwo
- 01924 481714
- info@roller-blinds-direct.co.uk
- www.roller-blinds-direct.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Elie answered my phone call and was…
Elie answered my phone call and was very helpful in making sure she arranged to send me the correct spare part.
Good first experience
Easy to order. Good value for money. Delivery as promised. Nice quality. Easy to fit.
Poor customer service
One blind arrived rolled the wrong way. Rang customer service who escalated the problem as they felt remedial action by a customer would be too difficult and they may have needed to remake the blind. After waiting a week, I was advised to re roll it ourselves, without any helpful instructions. After waiting a week, I was expecting to either have it remade or some clear instructions given on how to resolve the problem, but neither of these happened!
Bought a large made to measure roller…
Bought a large made to measure roller blind for our kitchen window. We are really pleased with it, fits very well and blocks the sunlight out perfectly in the recent hot weather.
reasonable product let down by poor service
The first thing to note is that the blind itself is not too bad. However, the delivery time from ordering is very long; I ordered on the 9th and received it on the 28th. Worst still is the lack of customer service; emails go unanswered, it took more than virtually 2-days of trying to get through on the telephone and then the inevitable call-back that never happened. Overall, a reasonable product let down by overall poor service.
The blind was great
The blind was great . I struggled with the motor setup and had to use chat GPT to reset everything but it all worked out . Good price . Good product.
Delivered on date stated.Well packaged
Delivered on date stated.Well packaged! Blinds exactly as described!
A very good service.
A very good service and I would recommend Roller Blinds Direct to anyone. Delivery was a little bit late but the finished product was worth the wait.
Blinds, easy to fit and look fantastic
The blinds were really easy to fit and look fantastic. It wasn't clear how to use the remote controls, no instructions were provided, but I googled it an Blinds Direct had all the instructions there. Very easy once I had these. Will be buying again for other rooms.
Lovely Blinds
Lovely Blinds. Luckily I took out the insurance, first lot that came didn’t fit, they were quickly replaced with remeasured ones. Service was absolutely excellent.
Great blinds
Good delivery time, well made to my measurements, easy to fit.
Does the job.
Quality very good
Good quality
Impressive keeps sun out and I’m sure when winter arrives it will keep the room warm. Only niggle would be nice to have paper instructions to refer too rather than on email. Good quality would recommend.
Good blinds
Terrible customer service…
I purchased three black out blinds from Roller Blinds Direct in September last year. I fitted 2 straight away and they were very good. However, due to a bedroom makeover, the third blind (almost 9 feet wide) was left unopened in its sealed plastic wrapper until fitting in March, at which point I discovered it had a very small hole in the fabric and the pelmet material was poorly fitted. I contacted Roller Blinds Direct whose response was, "I am so sorry but as your order is over 6 months old we are unable to determine if the hole is from us."
I am disgusted at their suggestion that I may have been responsible for the hole in the material and furthermore, they made no mention of the pelmet issue. Absolutely terrible customer service.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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