One blind arrived rolled the wrong way. Rang customer service who escalated the problem as they felt remedial action by a customer would be too difficult and they may have needed to remake the blind.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Gorgeous blind, Excellent quality and very well made. Highly rate their products. Go for the little extras such as steel or brass chain and material covered header,colour co-ordinated end caps all... Zobacz więcej
Elie answered my phone call and was very helpful in making sure she arranged to send me the correct spare part.
Great Service - Great quality - Great Price. I was an Interior designer for nearly 30 years & used to fit Curtains & Blinds myself. I purchased a blackout roller blind with a 'Designer Style' Pelmet... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Offering convenience, practicality and style, our roller binds are all made to measure to our customers’ precise specifications. Available in a range of linings and materials, they are suitable for use in any room in the home, as well as the workplace. Roller Blinds Direct stocks a vast collection of fabrics in all designs imaginable, all at brilliantly low prices.
Dane kontaktowe
Unit 2, Jubilee Way, WF4 4TD, Huddersfield, Zjednoczone Królestwo
- 01924 481714
- info@roller-blinds-direct.co.uk
- www.roller-blinds-direct.co.uk
4,4
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Exactly as ordered and good quality
Exactly as ordered and good quality. Second time we've used this company.
21 listopada 2024
Faultless and seamless experience from purchase to fitting
Have bought vertical blinds from this company in the past and they were exemplary so when I needed a new roller blind for the latest home improvement project, I had no hesitation in looking them up again.
Followed the measuring guide online, and submitted the window opening dimensions as stated and placed the order.
Blind received within couple of weeks and fitted in less than 5 minutes. Perfect fit with absolute precision. No hesitation in recommending this company to anyone.
18 października 2024
Easy order with guaranteed fit
Simple ordering and guidance for measuring, with the fallback of an insurance if the don't fit first time. Blinds hung in 30 mins and look great. Very good service from start to finish.
15 października 2024
Good blinds
The blinds are well made and delivery and service were as promised and prompt.
14 października 2024
I am absolutely stunned by the poor…
I am absolutely stunned by the poor level of customer service I am presently receiving from this company. Do not use them.
I ordered 3 roller blinds made to measure. I took out their Surefit guarantee, paying extra in case they didn't fit and guess what 2 of them didn’t fit. They are short by about half CM. I contacted them first on the day we received the blinds and two weeks later they have still not moved forward to order replacements despite contacting them around 10 times.
We have so far provided photos of us holding a tape measure up to the spot in the window recess to prove we provided the correct measurement, we have provided photos of the blind held in the window with the tape measure to show how much the blind is short by and photos of the blinds with a tape measure to show how the blind compared to the cut measurements they provided.
However we are going around in circles with operatives just asking us to repeatedly provide the same information.
The latest one today emailed to say we should have complained within 10 day to use the Surefit!!!!!!!! Despite in this email I had pointed out that they clearly were not reading our full email correspondence , they just email again not reading our full email correspondence. I am not sure how you reply to that? Do they employ people who read?
Such a shame. If these blinds had turned out well I planned to order another 6. Won’t be doing that now with this company!
9 września 2024
Opinia niezależna
Great Price and Quality
I recently purchased three roller blinds from Roller Blinds Direct, and I am very pleased with my overall experience. The prices were reasonable, and the quality of the blinds met my expectations. There was a minor issue with the chain colour on one of the blinds, but the company resolved it quickly by sending a replacement. Packaging and delivery were also satisfactory, with everything arriving in good condition. Overall, a positive experience, and I would definitely consider ordering from them again.
25 sierpnia 2024
Opinia niezależna
Just what we wanted and and a doddle to…
Just what we wanted and and a doddle to fit.
30 sierpnia 2024
Top marks!
Good quality products. Arrived on time. Nice design. Easy to install. What more could you want?
26 sierpnia 2024
Blind Order
Could not fault the service and the quality of the blind and easy to install.
21 sierpnia 2024
Great price, plenty of choice!
Great price, good choice of colours and designs, easy instructions for measuring. Fast delivery. Whole process painless, highly recommend 😊
7 sierpnia 2024
Good service at a good price
Good service at a good price. Kept informed in slight delay for delivery
8 sierpnia 2024
Misleading delivery date!
When we were ordering this blind it said estimated dispatch 2-4 days, once we had placed the order it then said it would not be delivered for 2 weeks! It should say that before the order is placed so you have a real idea of when you will receive it, also the blind had some damage to the window side, some indentations in the fabric, if it had been on the viewing side it would have gone back.
2 sierpnia 2024
Great product quickly delivered.
19 lipca 2024
Good quality product
Good quality product, easy to install and realistic in their timescales to make and deliver their bespoke products.
18 lipca 2024
Made to measure blinds arrived safely…
Made to measure blinds arrived safely and fitted perfectly. The measuring and fitting guides were very helpful too.
5 lipca 2024
Doświadczenie Trustpilot
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