Isabel was wonderful. She was pleasant, knowledgeable, and most importantly, very patient. I have not had the pleasure of dealing with individuals like her in a long time. Far too many get impatient w... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had planned our trip of a lifetime to celebrate our 45th Anniversary. However, my health had decided differently. I had heart surgery in April 2024, when things were looking good once again, we b... Zobacz więcej
Reakcja na opinię
On every occasion that I called Arch Solutions Insurance I was greeted by an accommodating and friendly agent. Not only was each rep helpful, but he/she took extra time to furnish me with "how to" in... Zobacz więcej
Reakcja na opinię
I spoke with 2 different people, Kayla and Megan. Kayla was very reassuring, and explained the process. I was also very pleased when Megan answered my additional questions after I started the claims p... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Arch RoamRight
Napisane przez firmę
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Napisane przez firmę
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Dane kontaktowe
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, Stany Zjednoczone
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service !
Excellent service from Cheryl in Connecticut. Friendly, professional, helpful and made a few suggestions, too.
16 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Karen,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Always a quick easy call to make!
16 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Randy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Odpowiedź od Arch RoamRight
Nolan,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
helped me navigate the different options
13 lutego 2026
Odpowiedź od Arch RoamRight
Andi,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Odpowiedź od Arch RoamRight
Sharon,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Odpowiedź od Arch RoamRight
Al,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Great service
the agent was pleasant and explained the difference with the two policies in a way that I could understand.
12 lutego 2026
Odpowiedź od Arch RoamRight
Ibelka,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Consummate professional and courteous
Consummate professional and courteous
11 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Matthew,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Megan was very thorough
Megan was very thorough, took the time needed to explain options , etc
11 lutego 2026
Odpowiedź od Arch RoamRight
Bob,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Odpowiedź od Arch RoamRight
Amy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
They were very helpful and friendly
They were very helpful and friendly. Answered all of my questions and helped me understand the annual insurance policy.
4 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Bradley,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Wait time was short
Wait time was short. Customer service rep Lorie was fantastic, and very efficient.
4 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
J.R.,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Lorie was very knowledgeable and…
Lorie was very knowledgeable and friendly. I appreciated all the info and kindness she provided—she is a definite asset to your company!
3 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Joey,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Brenda was very patient and answered…
Brenda was very patient and answered all of my questions with references in the policy to help with her explanations. She was kind and not rushed.
3 lutego 2026
Odpowiedź od Arch RoamRight
Joan,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Customer Service at its best
Charla was professional, patient with an old man who is not computer literate. She talked me thru my issues without making me feel inept. I cant tell you how easy she made me feel comfortable fixing my mistakes.
3 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Arnold,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Odpowiedź od Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I’ve been insured by the Arch for at…
I’ve been insured by the Arch for at least 10 times and have to say that working with Arch has been simply the best. Fast, efficient, easy to communicate and resolve problems. Your website is very well designed, customer service - always truly helpful, process of claim submitting - simple and effective. The Arch is not only the best in insurance industry but also outstanding as a well working company itself.
2 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Ewa,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Customer service was awesome!
Customer service agent Charlotte was amazing. Extremely friendly, courteous and knowledgeable. Understood my issue and provided a quick solution/feedback.
2 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Sandip,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Odpowiedź od Arch RoamRight
Patricia,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory was so very helpful
Cory was so very helpful, professional and extremely personable and made this purchase very understandable to an unseasoned traveler. I appreciate him and his expertise very much and think he is an invaluable employee.
30 stycznia 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Caren,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.