Isabel was wonderful. She was pleasant, knowledgeable, and most importantly, very patient. I have not had the pleasure of dealing with individuals like her in a long time. Far too many get impatient w... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had planned our trip of a lifetime to celebrate our 45th Anniversary. However, my health had decided differently. I had heart surgery in April 2024, when things were looking good once again, we b... Zobacz więcej
Reakcja na opinię
On every occasion that I called Arch Solutions Insurance I was greeted by an accommodating and friendly agent. Not only was each rep helpful, but he/she took extra time to furnish me with "how to" in... Zobacz więcej
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I spoke with 2 different people, Kayla and Megan. Kayla was very reassuring, and explained the process. I was also very pleased when Megan answered my additional questions after I started the claims p... Zobacz więcej
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Informacje dotyczące firmy
O Arch RoamRight
Napisane przez firmę
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Napisane przez firmę
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Dane kontaktowe
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, Stany Zjednoczone
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very pleasant and informative
27 maja 2026
Opinia niezależna
great customer service!
26 maja 2026
Good cu.customer service
The person I spoke with was extremely helpful, pleasant, and friendly. RoamRight's customer service is great.
21 maja 2026
Excellent Customer Service
Megan was an excellent representative!
She answered all of my questions and provided the information in a very clear and concise manner. She was very knowledgeable, professional, and friendly.
19 maja 2026
Isabell was extremely nice and helpful.
Isabell was extremely nice and helpful.
21 maja 2026
Opinia niezależna
Cory was professional and helpful with…
Cory was professional and helpful with my request for travel insurance. He covered the benefits of the plan I requested and outlined the preexisting clause. A very easy transaction.
17 maja 2026
Friendly, knowledgeable, customer service
I called Arch RoamRight customer service because their website wouldn't allow me to input 16 family members for our trip. The maximum allowed was eight individuals. The associate was very helpful and made the process very easy.
15 maja 2026
Cory was very knowledgeable with the…
Cory was very knowledgeable with the travel insurance we purchased!
He was very patient, and explained things so that I totally understood the policy.
Great guy!!
14 maja 2026
Opinia niezależna
Brenda was able to answer my questions…
Brenda was able to answer my questions quickly, maybe moreso than my brain could handle, but she sent off info for me to read over and digest
15 maja 2026
Isabel was wonderful
Isabel was wonderful. She was pleasant, knowledgeable, and most importantly, very patient. I have not had the pleasure of dealing with individuals like her in a long time. Far too many get impatient with the people they are dealing with because they might not know or understand something. I never felt that way with Isabel. She was there to explain and help...a definitely asset to the company that employs her. Thank you Isabel!
12 maja 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Barbara,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory went above and beyond to help me
Cory went above and beyond to help me. Very knowledgeable, professional and kind. Best of the best!
11 maja 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Don,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
OMG!!! Give her a raise!!!
We had planned our trip of a lifetime to celebrate our 45th Anniversary. However, my health had decided differently. I had heart surgery in April 2024, when things were looking good once again, we booked this trip. Last year started having sporadic issues that worsened. Sadly, had to cancel this trip. After filing our claim, Sue Lochner emailed and called several times needing more info and dates. She went above and beyond AND our claim was approved. I cannot Thank Sue enough for caring, her tenacity and helping me thru this process. She is an awesome employee with extraordinary work ethics. These days it seems that you do not find this type of employee that really cares and loves her job. It really shows. Thank YOU again Sue!!!!
6 maja 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Lisa,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Odpowiedź od Arch RoamRight
John,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Odpowiedź od Arch RoamRight
Lynda,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Odpowiedź od Arch RoamRight
Timothy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Isabel was very pleasant
Isabel was very pleasant, efficient and knowledgeable. Top marks!
7 maja 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helpful customer service
I was able to cancel a policy that wasn't exactly what I wanted and get a new policy that incorporated what I needed. It was human error on my part, but they helped to correct it for me.
6 maja 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
TB,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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