Isabel was wonderful. She was pleasant, knowledgeable, and most importantly, very patient. I have not had the pleasure of dealing with individuals like her in a long time. Far too many get impatient w... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had planned our trip of a lifetime to celebrate our 45th Anniversary. However, my health had decided differently. I had heart surgery in April 2024, when things were looking good once again, we b... Zobacz więcej
Reakcja na opinię
On every occasion that I called Arch Solutions Insurance I was greeted by an accommodating and friendly agent. Not only was each rep helpful, but he/she took extra time to furnish me with "how to" in... Zobacz więcej
Reakcja na opinię
I spoke with 2 different people, Kayla and Megan. Kayla was very reassuring, and explained the process. I was also very pleased when Megan answered my additional questions after I started the claims p... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Arch RoamRight
Napisane przez firmę
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Napisane przez firmę
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Dane kontaktowe
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, Stany Zjednoczone
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Such great customer care
Such great customer care. I had a unique situation and Lori-Ann sifted through my plans with ease/
27 marca 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Dana,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Very helpful in explaining the…
Very helpful in explaining the differene options
25 marca 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Sandra,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Odpowiedź od Arch RoamRight
Carmine,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Very Helpful Employees
I had to call many times about my claim and every time the people who answered were both knowledgable and helpful.
17 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Eugene,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Odpowiedź od Arch RoamRight
Dale,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The conversation to get a quote went as…
The conversation to get a quote went as I would expect it to.
23 marca 2026
Odpowiedź od Arch RoamRight
Robert,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I don’t like talking to a robot
23 marca 2026
Odpowiedź od Arch RoamRight
Hello,
Thank you for your feedback. We strive to provide multiple support options and understand that many customers prefer speaking directly with a representative. Our customer service team (real humans!) is available by phone Monday-Friday, 8:30am - 8:00pm at 800-699-3845, and would be happy to assist you.
Regards,
The Arch RoamRight Team
Very helpful
Very helpful, professional and friendly. Took care of my needs perfectly.
19 marca 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Carlos,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Didn’t need the coverage on my trip but…
Didn’t need the coverage on my trip but I was glad to have it if I did.
18 marca 2026
Odpowiedź od Arch RoamRight
Kimberly,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helen has a professional demeanor
Helen has a professional demeanor, answered ALL my questions and provided efficient service.
16 marca 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Virginia,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I have used Roam Right ever year for…
I have used Roam Right ever year for the lat 10 years, no claims, no ploblems, helpful and plesant staff.
13 marca 2026
Odpowiedź od Arch RoamRight
Donald,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Online Renewal Option?
Only thing that would have made it better is if I had the option to renew my policies online with the travel agent discount. But customer service rep was amazing and did make the phone call as easy as possible.
12 marca 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Anthony,
Thank you for your review. We appreciate your feedback.
Regards,
The Arch RoamRight Team
Odpowiedź od Arch RoamRight
Peter,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helen answered all my questions and…
Helen answered all my questions and gave me all the options for my travel insurance purchase.
11 marca 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Anne,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Kaitland explained the Travel…
Kaitland explained the Travel Protection coverage very well and had such patience while explaining.
10 marca 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Roberta,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I had to file a claim due to a medical…
I had to file a claim due to a medical cancellation and the process was surprisingly smooth and fast
21 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Terrie,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helen was a pleasure to work with
9 marca 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Curtis,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Great coverage for me as a travel…
Great coverage for me as a travel advisor and great service.
9 marca 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Isabel made our last minute need…
Isabel made our last minute need painless and extremely easy. She turned an emergency into no problem at all!
9 marca 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I'm just glad we didn't need to use it
I'm just glad we didn't need to use it. I'm glad we got home before all this in Iran. I feel sorry for the people stuck in the Middle East.
7 marca 2026
Odpowiedź od Arch RoamRight
Arthur,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.