Isabel was wonderful. She was pleasant, knowledgeable, and most importantly, very patient. I have not had the pleasure of dealing with individuals like her in a long time. Far too many get impatient w... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had planned our trip of a lifetime to celebrate our 45th Anniversary. However, my health had decided differently. I had heart surgery in April 2024, when things were looking good once again, we b... Zobacz więcej
Reakcja na opinię
On every occasion that I called Arch Solutions Insurance I was greeted by an accommodating and friendly agent. Not only was each rep helpful, but he/she took extra time to furnish me with "how to" in... Zobacz więcej
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I spoke with 2 different people, Kayla and Megan. Kayla was very reassuring, and explained the process. I was also very pleased when Megan answered my additional questions after I started the claims p... Zobacz więcej
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Informacje dotyczące firmy
O Arch RoamRight
Napisane przez firmę
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Napisane przez firmę
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Dane kontaktowe
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, Stany Zjednoczone
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent Customer Service!
Clear complete information with a very nice rep! Quickly accomplished.
2 marca 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Dennis,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helen is a great agent.
I spoke to Helen this morning 3/5/26. She was great! She totally understood my question and was very helpful. She even sent me a policy to consider.
I will try to talk to Helen every time I call you.
Thank you, Helen!
Margaret
5 marca 2026
Odpowiedź od Arch RoamRight
Margaret,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Value!
I have used roamright for peace of mind for years, needed it after a family death once and the experience has always been good.
3 marca 2026
Odpowiedź od Arch RoamRight
Geert,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Lorie was very professional
Lorie was very professional, friendly, and knowledgeable. My interaction with her was excellent.
2 marca 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Tom,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I am really impressed how efficient…
I am really impressed how efficient Arch insurance was! After I filed the claim, I got an email within an hour. They were keeping me informed every step of the way. Within two weeks my claim was approved. I am very grateful. Have been buying Arch insurance for every trip through Gate 1. Now I know that was the right choice. Thank you!
16 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Polina,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Saved by Arch
At a time when everything was going wrong with my health and had to cancel what would have been an exciting trip it was a relief that I could get some of my hard earned money back with the help of Arch.
9 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Luningning,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helen took the time to explain a couple…
Helen took the time to explain a couple of different features and provide me with enough information so that I could appropriately make sure my trip was covered. Very professional. Very helpful.
27 lutego 2026
Odpowiedź od Arch RoamRight
Elizabeth,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Isabel was very knowledgeable and…
Isabel was very knowledgeable and patient
27 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Chuenmin,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
A very nice and helpful representative
A very nice and helpful representative. Very pleasant voice and manners.
27 lutego 2026
Odpowiedź od Arch RoamRight
Beata,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
They advertise they are BBB accredited…
They advertise they are BBB accredited but they are not. When you buy it, that's when they say they start coverage even though your trip is 6 months away, so they don't have to refund the insurance if you don't go.
Their reply says that they are BBB members, but again, they are not. The company of Arch is a BBB member,, but NOT Arch RoamRight. Go to the BBB site to check. That site is BBB in Maryland, where they are registered.
25 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
L.,
Thank you for reaching out to us.
As explained in the Description of Coverage you received when you purchased your policy in April 2025, the premium for the policy is non-refundable 14 days after payment for the policy.
In regards to our BBB accreditation, please see this link to view our A+ rating: https://www.bbb.org/us/mo/kansas-city/profile/travel-insurance/arch-insurance-company-0714-99127725#sealclick
If you have any further questions, you can contact us at 866-889-7409.
Regards,
The Arch RoamRight Team
Isabel is great!
Isabel is knowledgeable, helpful, patientand charming.
25 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Grandma,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Isabel's efficiency in making sure nothing was missed when I purchased my Pro Plus Travel Insurance.
Very courteous, very efficient in making sure all the details were covered. She called right back to make sure of my departure date because I allowed one day before my flight date. I was very impressed with the way she handled my purchase call.
25 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Erlinda,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Odpowiedź od Arch RoamRight
Sarah,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Lori was knowledgeable
Lori was knowledgeable, professional, and dealt with my issue promptly. First call resolution is always the best.
24 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
David,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Individual seemed concerned and willing…
Individual seemed concerned and willing to help
19 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Joy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The people I spoke with
The people I spoke with , especially Anne, were all helpful and answered all my questions in a prompt manner.
18 grudnia 2025
Opinia niezależna
Odpowiedź od Arch RoamRight
Jim,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Very friendly and good experience
Friendly, easy and quick response. Great experience!
19 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Steve,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Lori was very polite
Lori was very polite, patient helpful and friendly.
18 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Joseph,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Made a mistake on the date
Made a mistake on the date. They fixed it in seconds with no penalty or price change.
17 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
John,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Excellent customer service
The customer service representative was knowledgeable and efficient.
17 lutego 2026
Opinia niezależna
Odpowiedź od Arch RoamRight
Naomi,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Doświadczenie Trustpilot
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