Regent Holidays Recenzje 

719
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I wanted a trip to Greenland at short notice (thrfee months) and the other company I tried couldn't do that. The person I spoke to was very friendly and helpful during the booking process and in the p... Zobacz więcej

Oceniono na 5 z 5

Smooth arrangements and great choice of hotels . They had great character, were all individual and excellent service . Ideas for trips worked out well. Definitely want to go back to the Azores and t... Zobacz więcej

Oceniono na 5 z 5

This was our first trip with Regent and our first group trip. We thoroughly enjoyed it. We had an excellent local guide who spoke fluent English and was very knowledgeable. He stayed with us throughou... Zobacz więcej

Oceniono na 5 z 5

I've just returned from a bespoke visit to Taiwan specially planned for me because of my interest in the great leader Chiang Kai Shek The visit was a complete success in ever... Zobacz więcej

Informacje dotyczące firmy

  1. Agencja wycieczek kulturalnych

Napisane przez firmę

Specialists in the alternative, Regent has been pioneering travel experiences since 1970. With Regent, out-of-the-ordinary comes as standard and you will learn first-hand about people and places that others have only heard of.

Regent Holidays

Napisane przez firmę

Over 45 years experience
Knowledgeable & experienced Travel Specialists
Tailor-made holidays & small group tours
British Travel Awards Winner 2017

Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

719 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(719)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 117

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Bespoke itinerary perfectly executed.

We wanted a bespoke itinerary which Regent accommodated perfectly.
All aspects of the trip ( we visited 7 countries in all) were very well organised, with great hotels in superb locations.
Many thanks to Regent for helping to make our trip so memorable.

7 września 2026
Opinia niezależna
Oceniono na 5 z 5

5 star itinerary and service

We travelled to Montenegro with Regent for a 2 week private tour. The itinerary was curated to our requirements by Ellie and could not have been better.
We started in the Kotor area, then travelled up to Žabljak and Durmitor National Park, across to Kolasin, down to a couple of nights in a winery on lake Skadar then a few nights in an beautifully secluded family run holiday village on the end of the Lustica peninsula.
All the local drivers and tour guides were excellent, as were the local tour partners, who advised of any schedule changes and answered all my questions.
Local accomodation in a variety of hotels was good with the standouts being the Cermeniza eco-resort and winery and the aforementioned Klinci village resort.
I would certainly book with Regent travel again based on this experience.

8 września 2026
Opinia niezależna
Oceniono na 5 z 5

Fabulous holiday

Would not hesitate in recommending Regent. Will certainly use them again. All the staff we dealt with were efficient, knowledgeable and helpful.

9 września 2026
Opinia niezależna
Oceniono na 5 z 5

We booked the Havila Fjords trip with…Peter

We booked the Havila Fjords trip with Peter and it was the best holiday we had. From the beginning Peter was able to provide with exactly what we wanted- knowledgeable, patient, accommodating- prefect travel agent. Then the cruise itself was breathtaking- beautiful views, amazing crew, food simply delicious and a very homely atmosphere on this beautiful small ship. It was our first time going on the cruise and we definitely will go with regent holidays again- They can never disappoint, thank you!

20 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

A most memorable visit to Moldova.

We received excellent help in planning our holiday. We were grateful that we were able toffy from Manchester. Lovely spacious room at the hotel and an excellent choice for breakfast. We had a brilliant guide , Svetlana and a most courteous driver, Leonid. Excursions were extremely well planned and diverse experiences provided.We would certainly recommend people to travel with Regent.

3 września 2026
Opinia niezależna
Oceniono na 5 z 5

Bespoke Norwegian adventure

Wide range of enticing holiday adventures advertised. Prompt responses to request for holiday information. Excellent advice given and bespoke alterations made to example itinerary. Bookings made quickly and efficiently with supporting information provided by return.

28 sierpnia 2026
Opinia niezależna
Logo Regent Holidays

Odpowiedź od Regent Holidays

Dear Stephen,
Thank you for your lovely feedback. It's wonderful to know you had such a positive experience. We truly appreciate you taking the time to share your thoughts and hope we can help plan your next adventure.
Best wishes, Gemma - Customer Resolutions

Oceniono na 5 z 5

Great hotels and flight times

Great hotels and flight times. Also able to contact you when there was a small glitch in the timetable, which was quickly sorted out.

11 sierpnia 2026
Opinia niezależna
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Odpowiedź od Regent Holidays

Dear Matthew,
Thank you so much for taking the time to leave such a wonderful review. We're delighted to hear you had such a positive experience and that everything met your expectations. We hope to help you plan another memorable holiday in the future.

Best wishes,
Gemma – Customer Resolutions

Oceniono na 5 z 5

Regent helped plan and book the perfect holiday

Ellie and all the staff at Regent worked with us as a family to help craft our perfect holiday itinerary. They have a wealth of knowledge and experience that means they tailored our holiday to suit all the family, including a teenage boy and young man!
They were able to resolve issues that occured whilst we were away and sorted alternatives for us which took any worries out of the trip.
I highly recommend the team at Regent for any holidays and will definitely be using them again in the future.

31 lipca 2026
Opinia niezależna
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Odpowiedź od Regent Holidays

Dear Rachel,
Thank you for your fantastic review. We're so pleased to hear you enjoyed your holiday and that our team helped make the booking process smooth and enjoyable. Your lovely comments mean a great deal to us, and we look forward to welcoming you back again soon.

Best wishes,
Gemma – Customer Resolutions

Oceniono na 5 z 5

Hassle free holidays…

Hassle free experience from start to finish, tailor made holiday to suit our needs. Great hotels, locations etc, everything ran smoothly. Thank you for putting together another fantastic trip!

7 sierpnia 2026
Opinia niezależna
Logo Regent Holidays

Odpowiedź od Regent Holidays

Dear Alison,
We're delighted to receive your five-star review. Thank you for choosing us to arrange your holiday and for sharing your experience. Your feedback will certainly be passed on to your travel consultant, who will be very pleased to read your comments. We hope to assist you again in the near future.

Best wishes,
Gemma – Customer Resolutions

Oceniono na 5 z 5

Well planned

A well planned holiday by Regent that worked exactly as we wished for. The advisor listened to what we wanted to do and came up with a package that suited our wishes.

3 sierpnia 2026
Opinia niezależna
Logo Regent Holidays

Odpowiedź od Regent Holidays

Thank you for your lovely feedback. It's wonderful to know you had such a positive experience from start to finish. We truly appreciate you taking the time to share your thoughts and hope we can help plan your next adventure.

Best wishes,
Gemma – Customer Resolutions

Oceniono na 5 z 5

Everything planned so well

Every thing very well planned and hotels first class especially Kviknes. In terms of the schedule we could perhaps have had an extra day in Oslo, but the trip up to Balestrand and then on to Bergen was outstanding. Your knowledge of Norway was an essential ingredient for this trip.

5 sierpnia 2026
Opinia niezależna
Logo Regent Holidays

Odpowiedź od Regent Holidays

Dear Geoff,
Thank you for your kind review. We're so pleased to hear everything went well and that you enjoyed your holiday. We really appreciate your recommendation and look forward to helping you create many more fantastic travel memories.

Best wishes,
Gemma – Customer Resolutions

Oceniono na 5 z 5

Regent Norway August 2026

Travelled to Norway August 2026. Excellent service from Regent. Tailor made trip with flights, boats, trains. Lovely cool weather,

12 sierpnia 2026
Opinia niezależna
Logo Regent Holidays

Odpowiedź od Regent Holidays

Dear Charlotte,
We're so grateful for your five-star review. Knowing that you had a great experience is exactly what we strive for. Thank you for your kind words, and we hope to help you discover another amazing destination very soon.

Best wishes,
Gemma – Customer Resolutions

Oceniono na 1 z 5

15 hour days are to much

15 hour days are to much.
Monasteries we should have visited were closed.
The date we were advised to travel on meant we had a Monday with all the museums were closed.

2 sierpnia 2026
Opinia niezależna
Logo Regent Holidays

Odpowiedź od Regent Holidays

Dear Diana,
Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with aspects of your holiday.

As acknowledged in our email to you, we are currently reviewing the details of your complaint internally, including the concerns you have raised regarding the itinerary, opening days and the length of the days involved. We will provide you with a full response once we have completed our review.

We appreciate your patience while we investigate this thoroughly.
Kind regards, Customer Resolutions

Oceniono na 2 z 5

No attention to detail

The travel agent failed to include breakfast in the booking of the hotel, failed to tell us that the hotel had no functioning bar, lounge, no room service, no restaurant. The agent failed to include the two options on the visit to Sky Lagoon - important - as one of the party had had surgery. The agent failed to reserve seats on the return leg of our flight. I will be using Trail Finders in future

26 czerwca 2026
Opinia niezależna
Logo Regent Holidays

Odpowiedź od Regent Holidays

Dear Katherine,
Thank you for taking the time to leave your feedback.

We were naturally disappointed to read your review, particularly as we had the opportunity to investigate your concerns in detail following your return.

As discussed during our correspondence, we acknowledged that aspects of your booking and holiday experience fell below the high standards we strive to provide. I'm pleased that we were able to rectify the breakfast on the spot. We sincerely apologised for this and, following our investigation, agreed a compensation payment which we were pleased to hear you felt was a fair resolution.

Whilst we appreciate that this has not changed your overall opinion of your experience, we would like to thank you for allowing us the opportunity to address your concerns. Your feedback has been shared internally and has helped us review our processes to help prevent similar issues in the future.

We wish you all the very best with your future travels.

Best wishes,
Customer Resolutions

Oceniono na 5 z 5

Everything went like clockwork with all…

Everything went like clockwork with all the travel arrangements.
Very good hotels in perfect locations.
We had the Bradt guide with us and noticed the author's name Neil Taylor who had worked with Regent Travel!

1 lipca 2026
Opinia niezależna
Logo Regent Holidays

Odpowiedź od Regent Holidays

Dear Raymond,
Thank you so much for taking the time to leave such a wonderful review. We're delighted to hear you had such a positive experience and that everything met your expectations. I'll be sure to pass your kind comments on to your travel consultant—they'll be thrilled to receive your feedback. We hope to help you plan another memorable holiday in the future.

Best wishes,
Gemma – Customer Resolutions

Oceniono na 5 z 5

I requested what we were looking for…

I requested what we were looking for and they delivered. It was a great holiday. Will use Regent Holidays again.

14 lipca 2026
Opinia niezależna
Logo Regent Holidays

Odpowiedź od Regent Holidays

Thank you for your fantastic review. We're so pleased to hear you enjoyed your holiday and that our team helped make the booking process smooth and enjoyable. Your lovely comments mean a great deal to us, and we look forward to welcoming you back again soon.

Best wishes,
Gemma – Customer Resolutions

Oceniono na 5 z 5

Well arranged and most enjoyable…

Well arranged and most enjoyable privately arranged trip to Riga and Jurmala in Latvia.
Neiburgs Hotel in Riga was exceptional.
Everything turned out very well (except cold & wet in Jurmala. Can't blame Regent for that!

15 lipca 2026
Opinia niezależna
Logo Regent Holidays

Odpowiedź od Regent Holidays

Dear Martin,
Thank you for your lovely review. It was our pleasure to help arrange your holiday, and we're delighted everything went so well. Your travel consultant will be especially pleased to hear your comments. We hope to welcome you back again soon.

Best wishes,
Gemma – Customer Resolutions

Oceniono na 5 z 5

Enjoyable Baltic Odyssey

We travelled as a couple on a well balanced tour to 3 Baltic states with prearranged transfers which worked well

11 lipca 2026
Opinia niezależna
Logo Regent Holidays

Odpowiedź od Regent Holidays

Dear Janet,
Thank you for your lovely review. It was our pleasure to help arrange your holiday, and we're delighted everything went so well. We hope to welcome you back again soon.

Best wishes,
Gemma – Customer Resolutions

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