Destinology Recenzje 2985

Emma from Destinolgy was very helpful in helping us choose which hotel and explaining the different fright to Las Vegas. She is very knowledgeable would recommend using

We’ve just booked another cruise with our go to travel concierge Maura. As ever she was fabulous and nothing is ever too much trouble.

Maura is helpful, pleasant but also very professional and efficient. She makes every request seem no trouble, which is why we keep coming back to her and Destinology

Caroline was very friendly and efficient, thank you !

Amy was helpful ,made the process really easy ,very impressed

Pete Wellman was really helpful and made the experience of booking our trip easy.

Our aim was to book the package for the rugby league extravaganza in Las Vegas in Feb 27 on a one-way flight basis and then spend time touring and returning home from another part of the States. Amy Williams was our travel consultant and she had this all sorted in about half an hour. Amazing!! I have never used Destinology before but will certainly use them again. Highly recommended.

Knowledgeable Concierge.Got us our preferred cabin location.Itinerary and receipts received in double quick tim

We have just returned from a fantastic holiday in Turkey. We booked our holiday through Isaac and he ensured our needs were not only met but exceeded! Great customer service
We stayed at XO Cape Arnna in Fetiye - great resort, food, hospitality & perfect for families and adults

Its all down to the personal service and attention to detail. Understanding exactly what the customer wants. Jo was exceptional

First time I have booked through Destinology. Initially dealt with Lauren who passed over to Caroline. Both were very knowledgeable about their product , very pleasant to deal with. All in all an excellent experience, will use the company again and thoroughly recommend them to others.

Excellent and knowledgeable as always. Highly recommended. I use Destinology regularly for trips all over the world.

Isaac was amazing, efficient and knowledgeable

Joanne was excellent. I explained what I needed and she didn’t give up, until she found it. Excellent.

Excellent service. Rep was very informative, not pushy!

I have made two bookings with Destinology within the last 7 months. Without any doubt, there isn’t any other travel operator I would recommend over them.

Claire Shorrock was my travel advisor, who was brilliant from start to finish. She remained patient with me throughout the booking process and provided tremendous advice. She dealt with every request I had promptly and efficiently. I was really impressed with her service.

Emma O’Reilly was fantastic. She really listened to what we were looking for and found us what looks like a gorgeous holiday, all within our budget.

The only thing I would suggest for the overall service is the option to accept American Express payments, as this would have made the booking process even smoother.

Overall, a 5-star experience and a big thank you to Emma for her help.

I requested a quote for a specific cruise that was advertised. Caroline kindly obliged but I then realised that the date was unsuitable. I requested a quote for a later date and found it satisfactory and she called back for me to make the booking.
At the beginning of our call it was not mentioned that the cruise we requested was no longer available. Caroline did reel off the ports of call but didn’t specifically say that this was not the original itinerary that I had requested.
It was not until I had paid the deposit and enquired about the times onshore at each port that it came to my attention that the two main ports of interest were no longer on this itinerary, in fact it was a completely different cruise.
I am very disappointed, and made Caroline aware. She offered £100 compensation, which I accepted as could not find another holiday in our time frame.
This cruise is still showing as being available on both the Destinology and Explorer Journeys website.
I find this poor customer support and will definitely think twice before recommending Destinology to friends and family