Rebecca Adventure Travel Recenzje 

205
Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

It was our first time taking an all inclusive cruise and we booked with Rebecca as the reviews were fantastic online and the actual experience did not disappoint. We felt very well taken care of in te... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing experience with guide Alirio.He was so relatable and friendly and had relationships with all the people at the places we went. This was a great trip and the perfect level of adventure for our... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We recently enjoyed a custom tour designed by Rebecca Adventure Travel in Peru, including Machu Picchu, and the Galápagos Islands. The Rebecca Travel team made sure every detail was taken care of and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We loved the tours with Rebecca Adventure Travel on Isla Isabela, Galapagos Islands! It was very well organised. We did a kayak tour, a snorkelling tour, a bike tour and much more! We saw Blue footed... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Organizator turystyki
  2. Agencja wycieczek kulturalnych
  3. Agencja turystyczna
  4. Biuro podróży
  5. Agregator turystyczny

Napisane przez firmę

Established in 2014 by Rebecca Braak, Rebecca Adventure Travel is a female-owned luxury Boutique Tour Operator headquartered in Quito, Ecuador. We specialize in adventure travel across Latin America, offering tours to the Galapagos, Ecuador mainland, Colombia, Peru, Argentina, Chile, and Costa Rica. As a proud member of the B Global Network, we are a leading sustainable business contributing to Ecuador’s economy and society. Our B Corp™ certification reflects our commitment to positive change through responsible practices. We use travel as a force for good, promoting an inclusive, equitable, and regenerative travel industry. Our goal is to inspire more mindful practices across Ecuador’s tourism sector.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

205 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(205)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 8

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Rebecca Adventure Travel made our Ecuador dream come true!

The team of the Rebecca Adventure Travel did a great job in planning our trip, accomodating all our wishes, and supporting us on site in Ecuador. Thanks to them and their contacts with local providers and guides, we could visit Quito with the super nice guide Guillermo, spend a few days as guests of the very friendly Kichwa community of the Napo Cultural Centre (and the great naturalist guides Sergio and Chayan), and finally use to the maximum every minute of our trip to the Galapagos islands. On every step of the planning, we could count on the responsiveness of Juan Carlos and his colleagues. Then, when already in Ecuador, we could contact the Rebecca team at any moment and we got regular updates from them. We felt absolutely secure and well taken care of all the time! Everything worked perfectly well and according to the plan.
The highlights of our trip were the Amazon rainforest and the Anangu community in the Napo Cultural Centre, and the Galapagos islands hopping. We met people who lived in harmony with nature and who respected it and were very proud of their home. In the jungle, we saw more animals than we could dream of: tucans, macaws, monkeys, parrots, sloths, leaf-cutter ants and more. In the Galapagos islands, we walked among tortoises, iguanas, lizards and sea lions, we swam and snorkeled with turtles, pinguins, rays, sharks and plenty of colourful fish, and we admired frigatebirds, warblers, blue-footed and Nazca boobies, pelicans, tropicbirds and more. It was all amazing and exceeded our expectations. From the practicalities, we liked that all day trips were arranged with certified local operators, the hotels were often family-run businesses, and that everything was safe, started on time and went according to plan. We also liked that although the days were intense, we had some nice rest time too and we could explore e.g. Puerto Villamil on our own.
We highly recommend the Rebecca Adventure Travel!

24 marca 2024
Opinia niezależna
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Odpowiedź od Rebecca Adventure Travel

Dear Paulina,
Thank you so much for your glowing review! We're thrilled to hear that your tailored trip to Quito, the Amazon rainforest, and the Galapagos Island hopping exceeded your expectations. It's wonderful to know that our team, local guides, and accommodations contributed to such a memorable experience. We're delighted that you appreciated the harmony with nature, diverse wildlife sightings, and seamless logistics throughout your journey. Your recommendation means the world to us, and we look forward to welcoming you on another adventure soon!

Oceniono na 5 z 5

The whole trip was exquisitely…

The whole trip was exquisitely organized. Our tour guide in Peru, Danny, was hands down the best part of our trip. My daughter had her birthday during the trip and Danny organized a celebration at a restaurant as a surprise, with a birthday cake and singing!

18 kwietnia 2024
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Odpowiedź od Rebecca Adventure Travel

Dear Lindsay,
Thank you for your wonderful review! We're so glad to hear that your trip was well-organized and that Danny made it extra special for your daughter's birthday. It sounds like a memorable celebration! We're thrilled our guide could make your experience so joyful and we hope to have the pleasure of organizing another great trip for you in the future.

Oceniono na 5 z 5

Our Angel was A+

18 kwietnia 2024
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Odpowiedź od Rebecca Adventure Travel

Thank you very much Mel for your awesome review and feedback. We are so happy you had a wonderful experience with us, we can't wait to welcome you back soon!

Oceniono na 5 z 5

Enjoy Galapagos with a professional organized trip

Great communication and planning. Well organized tours to exciting sites on Galapagos. Quick replies and support to any questions and/or issues.

18 kwietnia 2024
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Odpowiedź od Rebecca Adventure Travel

Dear Thomas thank you very much for your kind review and feedback. We are so happy you had a wonderful experience with us, we can't wait to welcome you back soon!

Oceniono na 5 z 5

Gallapoges trip

Great guides, wonderful trip to cloud forest and Gallapoges,always answered our email promptly, nice hotels, terrific company I highly recommend them

12 kwietnia 2024
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Odpowiedź od Rebecca Adventure Travel

Thank you very much Sharon for your awesome review and feedback. We are so happy you had a wonderful experience with us, we can't wait to welcome you back soon!

Oceniono na 4 z 5

Incredible country, people, and guide!

There was much to love about Ecuador, Rebecca, and especially Chris, our guide. I will be posting more at TripAdvisor. In summary, the nightly accommodations were wonderful, Ecuador is beautiful, Ecuadoreans are generally lovely people, and the trip planning made a somewhat ambitious kind of sense. The ambition went a bit over the top for us, though. The extensive driving on rough, curvy roads added a level of hardship that contributed to us having to cut our visit short. I must add that Chris and the Rebecca staff moved heaven and earth to get us home early both safely and comfortably. But we wonder what might have been had the ground travel been more relaxed, even at the expense of perhaps missing a highlight or two. That said, the one of us who has more endurance for such travel and the unrelenting elevation plans to return, to use Rebecca for planning, and especially to request Chris as a guide.

28 marca 2024
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Odpowiedź od Rebecca Adventure Travel

Dear Keith,
Thank you so much for sharing your experience and for the kind words about your guide Chris and our team at Rebecca Adventure Travel. We're delighted to hear that you found the accommodations wonderful and Ecuador beautiful. We understand the challenge the extensive driving presented and truly appreciate your feedback, as it helps us tailor our itineraries for future travelers. We're thrilled that despite the hurdles, you felt supported by our team in making your journey home early, safe, and comfortable. It's heartening to hear that you’re considering returning and using our services again. We look forward to welcoming you back and ensuring a more relaxed travel experience next time. Safe travels until then!

Oceniono na 5 z 5

Chris was a great guide

Chris was a great guide. The accommodations were beautiful and excellent. People were friendly everywhere we went. We felt very safe.

28 marca 2024
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Odpowiedź od Rebecca Adventure Travel

Thank you very much Deborah for your review and feedback. We are happy you had a great experience with us, we can't wait to welcome you back soon!

Oceniono na 5 z 5

Best Ecuador & Galapagos Trip Planning Experience!

Working with Rebecca Adventure Travel to create a custom trip to Ecuador and the Galapagos was such a wonderful experience. The entire team is knowledgeable about every detail from restaurants to hotels and tours and their guides are so knowledgeable, kind, and helpful. We loved our entire trip and will definitely be back soon!

7 marca 2024
Opinia niezależna
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Odpowiedź od Rebecca Adventure Travel

Thank you very much Julie for your review and feedback. We are happy you had a great experience with us, we can't wait to welcome you back soon!

Oceniono na 5 z 5

Rebecca Adventure Travel provided an excellent experience!

Rebecca Adventure Travel provided excellent customer service from the first moment of our vacation right through to the last. The options provided to us as novice travelers to the Galapagos Islands were first rate. We always had an English speaking guide available for every adventurous outing. We were able to relax and enjoy the beautiful surroundings and the abundant wild life the islands had to offer. Our vacation was catered to our exact specifications. Rebecca Travel provided daily updates via text message. So we were never left wondering what was in store and we could focus entirely on our adventure in Galapagos. We've already decided we are going back to Galapagos and we are ABSOLUTELY using Rebecca Adventure Travel again. Highly recommended!
-The Heatons January 2024

13 stycznia 2024
Opinia niezależna
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Odpowiedź od Rebecca Adventure Travel

Thank you, Heatons, for your wonderful review! We're thrilled to hear that your adventure in the Galapagos Islands with Rebecca Adventure Travel was everything you hoped for. It's our pleasure to cater to your needs and ensure that you have a memorable experience. We're delighted that you're planning to return, and we can't wait to help you explore even more of the Galapagos or the rest of South America. Your recommendation means the world to us. See you soon for another adventure!

Oceniono na 4 z 5

We safely and happily returned home on February 8

We safely returned home on February 8, Thursday, and we wanted to express our gratitude for your team's excellent support during our stay in Ecuador. I've provided daily feedback, and now I'd like to share our overall thoughts to assist in enhancing your operations in the future.

Coordination/Communication: The daily plan communicated through WhatsApp was highly effective. Your coordination with the hotel was commendable, except for a minor glitch on Day 13 during the Los Tuneles Snorkeling Tour. The discrepancy in pickup timings between the hotel manager's information (7:15 AM) and your communication (7:30 AM) and snorkeling gear pickup caused confusion. Clarifying such details in advance would prevent similar situations.

Accommodations: Overall, we were satisfied with the accommodations, with the exception of San Vicente. Rating it as a 3-star establishment might be misleading. The disappointing breakfast and lack of Wi-Fi in the room were drawbacks. On the positive side, the staff at iKala were friendly. The facilities at Suchipakari seemed less maintained, possibly attributed to the challenges posed by the recent pandemic.

Transportation: All transportation, including air travel, was generally good to excellent. Coordination was well-executed.

Tour Agenda: We enjoyed the planned itinerary, with one small recommendation. Consider omitting the Intiñan Equator Museum from future itineraries. The Coriolis force demonstration, given its proximity to the equator line, seemed staged and not scientifically accurate. This is a minor issue, but skipping it might enhance the overall experience.

Flexibility: Thank you for accommodating the numerous changes we requested throughout our schedule. Your flexibility greatly contributed to our positive experience.

Transparency: While we understand the necessity of covering costs and ensuring a proper profit, sharing cost differences with a clear markup would provide greater transparency. This information would help us better understand and appreciate the value of the services provided.

We genuinely enjoyed our trip and are hopeful for another opportunity to utilize your services in the future. Wishing you continued success.

8 lutego 2024
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Odpowiedź od Rebecca Adventure Travel

Thank you so much for your detailed feedback! We're thrilled to hear that you had a positive experience overall and appreciate your constructive comments on how we can improve. Your insights on coordination/communication, accommodations, transportation, tour agenda, flexibility, and transparency are invaluable to us. We'll certainly take your suggestions into account to enhance our services for future travelers. We look forward to the opportunity to assist you again on your next adventure in South America. Thank you for choosing us for your trip to Ecuador!

Oceniono na 5 z 5

We are waiting for you in Lithuania

Hello. The trip went well. We only investigated problems with airlines on arrival. Rebecca Travel helped solve them.

22 lutego 2024
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Odpowiedź od Rebecca Adventure Travel

Thank you very much Kestutis for your review and feedback. We are happy you had a great experience with us, we can't wait to welcome you back soon!

Oceniono na 5 z 5

Rebecca Travel for Ecuador

Rebecca Travel made our Ecuadorian adventure easy and painless. With all the tours, excursions, transfers and last minute requests, Rebecca was prompt, courteous and focused on making sure we had a great trip!

20 stycznia 2024
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Odpowiedź od Rebecca Adventure Travel

Thank you very much Andor for your review and feedback. We are happy you had a great experience with us, we can't wait to welcome you back soon!

Oceniono na 5 z 5

Cusco & Machu Picchu, Peru

The tour to Cusco and Machu Picchu was absolutely amazing and well-organised. We saw ancient ruins and enjoyed beautiful views. The guides were very informative, and the food was delicious. It was an incredible adventure that I will never forget.

22 stycznia 2024
Opinia niezależna
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Odpowiedź od Rebecca Adventure Travel

Thank you Dmitry for your honest review. We are glad you had a great time with us. We hope you get to visit the rest of South America soon!

Oceniono na 5 z 5

Together with my boyfriend I did the…

Together with my boyfriend I did the 11- day hidden treasures Colombia tour and I can say that it‘s one of the most unique experiences I ever had. We chose for a planned tour just for more comfort. The communication was great and clear. We started in Bogota, where a transfer was already waiting for us at the Airport. The hotels were all very well picked. The communication stayed very active, the people from Rebecca Adventure Travel updated us on the planning and of we had any questions we got a quick response. The highlights of this tour can definitely be called highlights. My favourite part was Medellin and Cartagena. Definitely a recommendation!

20 stycznia 2024
Opinia niezależna
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Odpowiedź od Rebecca Adventure Travel

Thank you very much Letizia for your awesome review and feedback. We are so happy you had a wonderful experience with us, we can't wait to welcome you back soon!

Oceniono na 5 z 5

Prompt and Responsive Services

Our travel was during a state of emergency in Ecuador. Rebecca was proactive in offering us alternatives to our original plans.

Communications were excellent, especially with changes in our flight times and their ability to accommodate our changes.

Pickup times were prompt with guides and drivers with good English language skills.

Tours were flexible to adapt to weather conditions and our preferences.

1 lutego 2024
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Odpowiedź od Rebecca Adventure Travel

Dear Judy, thank you for your kind review!
We're so glad to hear that our efforts helped make your trip a success. Communication is key, and we're delighted that we could keep you well-informed and adapt to your needs throughout your journey. It's wonderful to know that our guides, drivers, and the flexibility of our tours met your expectations. We strive to ensure that every adventure with us is memorable and comfortable. We hope to have the opportunity to welcome you on another journey soon!

Oceniono na 5 z 5

A Great Ecuadorian Adventure!

Agenda was well planned and well paced. Guides and drivers were punctual and friendly. Guides were knowledgeable with good English language skills. We felt very safe despite the news of unrest in Ecuador just prior to our departure. Very good value for the cost. I would recommend Rebecca Travel Adventures to anyone considering a trip to Ecuador. One comment is that I would consider an agenda for the Galapagos that would involve a stay on a couple of islands, likely Santa Cruz and another, to allow visitors to see a multitude of things without having to take such long boat rides (1.5 to 2 hours.)

1 lutego 2024
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Odpowiedź od Rebecca Adventure Travel

Dear Leslie,

Thank you so much for your kind review and for recommending Rebecca Adventure Travel! We're delighted to hear that you found the agenda well-planned and that our team is punctual, friendly, and knowledgeable. It's great to know you felt safe and found good value in our services during your visit to Ecuador. Your suggestion for an agenda involving stays on multiple Galapagos Islands, like Santa Cruz, to minimize long boat rides is greatly appreciated. We're always looking to enhance our itineraries based on guest feedback and will certainly consider your valuable input for future tours. We hope to welcome you on another adventure soon!

Oceniono na 5 z 5

Extremely professional and no regrets

Extremely professional and no regrets. It was worth it any penny. Great job

22 stycznia 2024
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Thank you very much Roberto for your awesome review and feedback. We are so happy you had a great experience with us, we can't wait to welcome you back soon!

Oceniono na 5 z 5

Perfectly personalised trip in the top…

Perfectly personalised trip in the top segment with perfect execution while we were there!

8 stycznia 2024
Opinia niezależna
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Odpowiedź od Rebecca Adventure Travel

Thank you very much Alexander for your review and feedback. We are happy you had a great experience with us, we can't wait to welcome you back soon!

Oceniono na 4 z 5

Ecuador/galapagos trip

Prior to the trip, during planning phase, the coordination/communication was good, followed up until the details were finalized. Some little things were missed, for ex. we had requested to exclude kayaking keeping older folks in the group in mind, but it was scheduled anyway, transportation from our boarding to the airport for the final leg was missed. Adding/making last min changes proved to be expensive but there are local Uber etc. so it wasn’t a huge problem.
Having English speaking experienced guides throughout the snorkeling trip and Charles Darwin/quito tours was great. We missed one activity due to excessive fog near the pululahua crater.
One thing we struggled with was hopping 2 islands over the 5-days had a very packed schedule with early start each morning. With a group of 7 including kids and seniors, it was a bit stressful.

28 grudnia 2023
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Odpowiedź od Rebecca Adventure Travel

Dear Jyotsna,

Thank you for sharing your feedback, and we're pleased to hear that the planning and coordination phases at the beginning met your expectations.

It's important to note that during our initial communication, you gave us a ready-made itinerary with everything you wanted to do and see, this included kayaking. However, when you expressed a desire to exclude the kayaking, we informed you that it was already booked, and no refund could be provided. This led to your agreement to leave the kayaking in the itinerary, this was confirmed in writing by your person in Whatsapp.

Regarding the missed transportation for your final leg, we regret any inconvenience caused however we did not receive any notice of this to our 24/7 support line. We understand that last-minute changes can be challenging, and we appreciate your flexibility in using local Ubers.

We're delighted to hear that you enjoyed the expertise of our English-speaking guides during the snorkeling trip and Charles Darwin Quito tours.

We sincerely apologize for the missed activity near the Pululahua crater due to excessive fog. Unfortunately, weather conditions can be unpredictable, affecting planned activities.

To assure you, your itinerary was operated exactly as you requested via WhatsApp during the initial contact. Nevertheless, we appreciate your feedback, and it helps us improve our services.

Thank you for choosing us for your Galapagos adventure, and we hope to welcome you back in the future!

Oceniono na 5 z 5

Highly recommended

The whole tour was very well organized with guides present on time to transport us to the next destination on schedule. Main office was easy to communicate with if we had any questions. Recommended itinerary was perfect for what we needed to see. First class operation , highly recommended.

12 grudnia 2023
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Odpowiedź od Rebecca Adventure Travel

Thank you very much Peter for your awesome review and feedback. We are so happy you had a wonderful experience with us, we can't wait to welcome you back soon!

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