Raleigh Bicycles Recenzje 

Rebecca and the team sourced me a Lapierre part that was discontinued and the official Lapierre replacement part was an awful replica.

Rebecca did not have to, but went above and beyond to find me the very small but very important part.

Persevered and got there!!

Thanks so much!!!

I bought a Raleigh Pioneer less than a year ago and the rear tyre is leaking air from where it joins the rim. It's not a puncture as it's hardly been used. I can't even pump the tyre up enough to cycle to the repair shop as it immediately deflates again. The bike is sitting in the garage beside my 28 year old mountain bike which outshines the Raleigh that I have had for 10 months. They are still trading on their reputation of old but they are rubbish now. Hardly anyone sells them which tells you something.

Hate to give 1* review, especially to such a great name in cycling, but **Raleigh Array E-bike** has earned it.

Has never worked well - motor went after few months, battery suddenly stops working at random intervals,

tyres puncture constantly, gears never settle, display makes key info invisible... I will try to get battery fixed under warranty again, but feel guilty selling it to someone...

Purchased a £2K Raleigh Motus eBike 13 months ago for commuting and for pleasure really happy with the bike until I had a crash and needed to replace the front wheel I spent a lot of time visiting local cycle shops and online but the answer was always the same sorry we are unable to source a replacement
So I contacted Raleigh and was told they don’t do spares but I should be able to get an alternative item

Since writing review company has gone beyond expectations and fixed the bike

I can’t recommend these highly enough. Stepped in when I struggled to get hold of the company that sold me my bike.
6 stars if I could.
Fantastic service

Nu 5 maanden in bezit van de Raleigh One. 2 grote minpunten. De app van Raleigh is in één woord RUK. Onbetrouwbaar, maar afwachten of hij de fietstochtje van 1 uur overleeft zonder tijdelijke of permanente uitval. Langer als een half uur onderweg, bijna altijd daarna gelazer.

2e grote minpunt: De batterij. Ik fiets permanent in standje 1 maar de fiets haalt krap 50km. In de wintermaanden helemaal drama. Je vertrekt op 21% batterij. Je fietst 10 minuten naar de sportschool. Uurtje sportschool, stap je weer op de fiets. Binnen 500 meter van 15% naar 5 %. En dan heb je geen trapondersteuning meer.

Makkelijk geld verdienen voor Raleigh en de verkopende dealers.

Had bike and from. Day one problems
Despite keep taking it back to supplier keeps breaking down have written and email but no one gets back to me even emailed parent company also no response used to be a great company
No longer .ignoring customer is why the company going downhill

I have had the bike for 6 months now and can say it is everything I was expecting. Raleigh Motus Hub Low Step
has been great and is a quality product perhaps it was because I brought it from a local cycle shop who set it up perfectly (Samways in Wimborne in Dorset) which is why I have had a great experience.

Apart from the spokes nothing on those bikes in made in the UK. They pick the cheapest suppliers around the world and make their parts there. Even the company itself is not English, owned by Chinese. Raleigh bikes are hugely overpriced and make really poor quality products. Save yourself thousands and bike literally anything else but Raleigh

Bought very expensive folding e bikes 26 months ago one of them stopped working 6 weeks out of warranty
Raleigh have told Halfords where I purchased them at £3200 for the pair that they cannot supply the electronic parts which have failed
These bikes are still on sale in the UK it is now up to me to try to source the correct parts or through the bike away
Halfords cannot order them but aere willing to fit them if I order them which I understand as they won’t have a n account with the 3rd party
I paid a premium for well known brand but it has been a kick in the teeth from Raleigh so think again folks you may as well buy s=cheap & hope for the best

In mei 2018 kocht ik een Raleigh Dover met expliciet 10 jaar garantie op de frame. In juni 2023 brak mijn frame en werd dat frame terug gelast (na maanden wachten, want eerst zei de fietsenhandelaar dat de fiets voor het containerpark was) in plaats van de garantie toe te passen en het frame te vervangen. In juni 2025 brak mijn frame opnieuw, 5 cm boven de gelaste breuk van 2023. Weeral geven de fietshandelaar, invoerder en de eigenaar Accell Group niet thuis om de garantie toe te passen.

My partner bought a Raleigh electric foldaway cycle about a month ago from the Cycle King Benfleet before she took possession the manager said it will need a safety check which was done. When we got it home my partner tried it out which she had to terminate the handle bars were loose when she turned a corner and she went straight on. She phoned the shop and the manager told us how to tighten them since then it has happened numerous times and the bike is going back to the shop. Since then because the cycle wasn’t checked the electric cables have been cut
because of bad build quality and now the lights and electric pedalling assist doesn’t work. Summing up this bike didn’t have a safety check as the handle bars would have been tight she has lost confidence with this cycle it’s a bloody death trap

bought a stowaway folding bike, arrrived reflector light broken and bar bented.
clearly poorly packed with no protection and has been brutally handled in delivery.
I asked for a return and full refund, but they just sent me a spare reflector, without consulting me if it is an acceptable way to resolve the matter.
Wasting a lot of time and energy to deal with the damaged product.
I am not happy with the damaged bike but i am stuck with it now
Not a happy shopping experience
I will not recommend buying from them

I bought my ebike through Evans and had some issues with the app and some bits on the bike didn't seem right. I called their support line and spoke to someone based in the UK who talked me through the app and got it working. The bits on the bike that weren't right were of concern to them and posted out replacements at no extra cost. I was really happy with the way they dealt with my issues and I'm really happy with the bike I bought (Raleigh ONE).

Via mijn werk mocht ik een lease fiets uitkiezen en heb voor de Raleigh gekozen. Geen moment spijt van gehad! Fietst fantastisch, de brede banden zijn erg fijn ok te voorkomen dat je tussen de tramrails komt en het feit dat je de fiets automatisch schakelt zorgt voor een smooth ride. Ik vind het een mooi sportief design. Batterij is mooi weggewerkt en niet zo groot maar met veel vermogen. Overall erg tevreden.

I just bought the new Releigh ONE bike they launched recently , and absolutely love it. I had a small issue with connectivity at first, but the customer care was outstanding. Martin from support was patient, kind, and extremely understanding—even when I lost my temper. Every friend who’s seen the bike has complimented it, and honestly, it feels great to see heads turn when I ride by. Excellent product and even better service. May be app needs a bit more work.

Ordered Motus Step through direct from Raleigh. Arrived safely and overall a good bike. 75 Nm motor smooth and powerful and worth the upgrade.
Bike cost £2300 and came without the chain guard shown in the current pictures for all the Motus bikes. Contacted Raleigh who told me the bike pictures are " for illustrative purposes only " .This is not an unimportant cosmetic change , chain guard is probably more important on a step through.
I think this obvious penny pinching change and the excuse is pretty outrageous. Perhaps I should be grateful that the wheels or saddle were not also just illustrations ?

Rebecca from Raleigh/Accell support team was incredible.

I had a problem with a motor in my bike. Since replacement part was not available, I was offered a new bike up the stack, and a collection of the old one. Everything was quick and smooth. The new bike arrived in slightly banged up box (thanks, you complete bufoons from DX). Everything inside was fine, other than a banged up bell. Rebecca offerred that I will take the bike to a shop for a service to make sure everything is okay and, without even telling me, sent me a new lovely bell that is still on the bike to this day.

I cannot recommend Raleigh enough. With the support staff like this, any trouble you can get will be resolved to a full satisfaction.

Bought Raleigh ( Wellgo) trekking pedals.
The bearings were so overtightened, they could hardly be turned.
I stripped and readjusted the bearings correctly applying good quality grease correct for the application.
After a 10 mile ride, there is >1mm play in the bearings.
I am going to throw these pedals away and won't buy anything Raleigh branded in future.
Clearly Raleigh is just a marketing name to sell low quality far East sourced rubbish.