This has got to be the best technical back up service available makes others look like directory enquirers. This is the reason we use Pyronix as an installer you are always their to help
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had our Pyronix Enforcer system installed approx 6yrs ago on our new build property. Following the install and throughout the last 6yrs I have added many more sensors, I now have 5 PiR Sensors, 7 w... Zobacz więcej
Reakcja na opinię
Your technical support man confirmed what should happen when changing Jamming timer to zero mins on a Euro 162 .The panel was still going into Jamming fail after zero mins applied. I resolved issue af... Zobacz więcej
Reakcja na opinię
I write this review, because i see a few negative reviews regarding pyronix. The common deneominator are people installing the system who are not trained engineers. Most of the positive reviews are fr... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Pyronix is a Business to Business designer and manufacturer of market leading professional security products and technologies for the global security industry. Our systems are designed to be installed by professional security installers and utilise the latest technology to deliver superior security for homes and businesses.
Dane kontaktowe
Braithwell Way, S66 8QY, Rotherham, Zjednoczone Królestwo
- 01709 700 100
- www.marketing.com
- www.pyronix.com
4,6
Doskonała
443 recenzji
Odpowiada na 75% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Thanks for great service as always
Thanks for great service as always.
Vince
Sun Security Service s
27 października 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi Vincent, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Great support, as always
Took over an existing alarm panel for a new customer today. Needed to speak to tech support, so they could talk me through it.
Really helpful technician, quick service and quick resolution. Great service, as always
15 października 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi Steve, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Odpowiedź od Pyronix
Hi David, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Technical were really friendly and…
Technical were really friendly and really helpfull
1 października 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi Bryan, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Amazing as always nothing is to much trouble
Always very helpful and very knowledgeable, nothing is to much trouble and will take time to explain everything, thank you so much
19 września 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi Christopher, Thanks for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team 👍
As always problem sorted with one phone…
As always problem sorted with one phone call. Thanks guys.
18 września 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi Robert, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We will pass your message across to the Technical Support Team👍
Excellent 👌
16 września 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi Graham, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Superb as ever!
Superb as ever!
Hopefully the issue will be resolved tomorrow when at the install, if not I have no doubt that the technical staff will have other suggestions to solve the problem.
15 września 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi Philip, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Always on the ball and beyond…
Always on the ball and beyond helpful.Easy and quick to contact. So much better than other manufacturers
3 września 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi Chris, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Super tech service
Excellent tech support and faster replies than other manufacturers.
Thats why i use pyronix
15 sierpnia 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi David, thank you for the review, we really appreciate it! It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Mi ha contattato il Team della Pyronix…
Mi ha contattato il Team della Pyronix mettendosi a mia completa disposizione gentilissimi hanno fatto di tutto per aiutarmi grazie . Comunque ho risolto dopo vari tentativi e leggendo il manuale grazie
15 lipca 2025
Opinia niezależna
Odpowiedź od Pyronix
Ciao Filippo, grazie per la recensione, la apprezziamo molto! È bello sapere della tua esperienza positiva! 👍
Very poor performance
Very poor performance Wi-Fi not brilliant cannot connect remotely
On HomeControl 2 app
10 lipca 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi Mark, thank you for your review, we are sorry to hear this. Can you please email us at customer.support@pyronix.com with further details of the issues you are experiencing and include your panels unique system ID so we can check a few things for you? Thanks and have a great day.
Brilliant manufacturer 😊
There’s no other than Pyronix 💙
Great technical support team
8 lipca 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi Brendan, thank you for the review, we really appreciate it! It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Pyronix equipment and their tec support…
Pyronix equipment and their tec support are second to none, the knowledge bace of those people is simply fantastic.
I couldn't praise them enough.
27 czerwca 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi Chris, thank you for the review, we really appreciate it! It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Mind went blank on installing a Pyronix…
Mind went blank on installing a Pyronix video door bell chime. simple enough to do but tech always on hand, no job too big (or small) for them to resolve.
Excellent and prompt service as always.
23 czerwca 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi Ian, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
I had trouble trying to work out how to…
I had trouble trying to work out how to fit the tamper switch to the back cover of the delta bell
There is no info with the product and none on website hence I had to ring support the day after
In fact the documenting supplied is poor and I’m having to resort to old paper manuals
18 czerwca 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi Edward, thank you for the review. I can confirm as we have now moved to be a more paperless company, we have added a QR code label to our boxes for the manuals to be retrieved via our Support Hub. If you have a registered account, these should be available to access. If you have any issues, please let us know and we will look into this as soon as possible.
Amazing teach support.
Amazing teach support,
Answers every time and always very helpful and nothing is to much trouble. Always resolve my problems I come across thank you
11 czerwca 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi Karl, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Issue sorted out straight away with…
Issue sorted out straight away with great guidance
10 czerwca 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi Khalid, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
One of my clients has several…
One of my clients has several BatteryCams. He changed his mobile phone and had difficulty logging into the app as he had forgot his password. After a call from me, technical sorted the problem quickly for him. Brilliant service. Thank you chaps.
10 czerwca 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Fantastic Alarm System
We had our Pyronix Enforcer system installed approx 6yrs ago on our new build property. Following the install and throughout the last 6yrs I have added many more sensors, I now have 5 PiR Sensors, 7 window sensors, 3 perimeter sensors, smoke alarm and 2 external bells! The system is so customisable and incredibly reliable. I have not had a single false alarm. I know why I see so many Pyronix systems installed in both residential AND commercial premises, TRUSTWORTHY.
6 czerwca 2025
Opinia niezależna
Odpowiedź od Pyronix
Hi Dave, thanks so much for taking the time to leave us this review. We're so glad you are enjoying our products. Have a great day :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.