A very big shout out for the lovely man who helped us so efficiently today (think his name is Alex?). Very knowledgeable and helpful... Will definitely visit again. Thank you so much ...
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a complex issue to sort, the staff were clearly experienced, extremely considerate to my needs and objectives, I had a thoroughly pleasurable time shopping and got what I needed. It turned a str... Zobacz więcej
We only went in to buy a frying pan and guess what? We found one we liked at the price we felt was right and so we took the plunge and got it. The shop assistant was male and friendly. We hope the p... Zobacz więcej
Reakcja na opinię
Bought a new frying pan (£40) assistant who served me was friendly and knowledgeable. I cook on an Aga so was recommended suitable product (not pushed into buying most expensive Pan). Friendly staff a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
48 High Street, GU1 3ES, Guilford, Zjednoczone Królestwo
- 01483 954588
4,8
Doskonała
354 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od ProCook - Guildford
We appreciate your positive feedback. We are so happy to hear our staff was very helpful and gave good advice.
Odpowiedź od ProCook - Guildford
We appreciate your positive feedback regarding our helpful staff and great quality products; we are so happy you enjoyed them!
Excellent experience.
Alex was excellent, as were the other staff. Really helpful and knowledgeable. Such a pleasant change from most buying experiences these days. Looking forward to my next purchase from ProCook Guildford.
7 października 2025
Odpowiedź od ProCook - Guildford
We're happy to hear that you found our staff helpful and knowledgeable. We appreciate your positive feedback and look forward to your next purchase from ProCook Guildford!
Odpowiedź od ProCook - Guildford
We appreciate you taking the time to leave us this great review! We are so happy to hear our service was friendly and knowledgeable.
Odpowiedź od ProCook - Guildford
We appreciate your positive feedback on our attractive shop and speedy, efficient service; we are so happy you were pleased!
Very good advice from assistant to help…
Very good advice from assistant to help us choose best pans for the type of cooking.
17 września 2025
Odpowiedź od ProCook - Guildford
We're so glad to hear that our assistant provided very good advice to help you choose the best pans for your cooking needs. Thank you for your review!
Odpowiedź od ProCook - Guildford
We appreciate your feedback and are happy to hear that you found our team's knowledge helpful during your experience.
Odpowiedź od ProCook - Guildford
We appreciate your positive feedback. We're so glad you found our customer service in the shop superb!
Found what I was looking for…
Found what I was looking for quickly.The cashier at the till was pleasant ,helpful and explained that for my email address I would receive a discount off my next purchase.
Enjoyable visit to your store.Have not yet had the opportunity of trying the product.
20 września 2025
Odpowiedź od ProCook - Guildford
We're happy to hear that you found what you were looking for quickly! We appreciate your positive feedback regarding the cashier's helpfulness and the discount information. We're glad you enjoyed your visit!
Odpowiedź od ProCook - Guildford
We appreciate your positive feedback! We're so happy to hear you found our staff helpful and liked our good prices and value for money.
Odpowiedź od ProCook - Guildford
We appreciate you letting us know that our staff was extremely helpful to you. We are so happy you had a nice experience!
Great prices for the items I bought and…
Great prices for the items I bought and such a helpful and friendly staff member who served us. 10 out of 10
14 września 2025
Odpowiedź od ProCook - Guildford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our prices great and our staff helpful and friendly.
Excellent
Top-notch advice, friendliness, and even offered to carry the product to the car for me. Good price too for my espresso coffee maker!
12 września 2025
Fantastic customer service from Alex
Fantastic customer service from Alex. Twice I had to amend my purchase and each time it was done with politeness and a smile. Nothing was too much bother.
12 września 2025
Staff are well knowledgeable about…
Staff are well knowledgeable about their products and give good advice
9 września 2025
Odpowiedź od ProCook - Guildford
We appreciate you sharing your experience with us! We are so glad to hear that our staff is knowledgeable and offers good advice.
Very useful shop
The member of staff was helpful and knowledgeable. The baking tray came in a good variety of sizes, is good quality and reasonably priced.
1 września 2025
Odpowiedź od ProCook - Guildford
We're so glad to hear that our staff was helpful and knowledgeable and that you found a good quality, reasonably priced baking tray in a variety of sizes.
Odpowiedź od ProCook - Guildford
We appreciate your positive feedback! We're so glad you were happy with the high-quality equipment and good advice that we provided.
Odpowiedź od ProCook - Guildford
We appreciate you letting us know that our staff was very helpful! Thank you for your positive feedback.
Helpful shop assistants and great stock!
2 września 2025
Odpowiedź od ProCook - Guildford
We appreciate your positive feedback! We are so happy to hear our shop assistants were helpful, and that you liked our great stock.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.