Although I was not spending a fortune just a minimal amount everything that I wanted was their old people like some things in plastic as they are not heavy Found perfect inexpensive ones. Fantast... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The Epsom shop is well stocked with excellent quality products, and helpful, friendly staff. I bought an Elite stainless frying pan that works perfectly, and at a reasonable price for an item of such... Zobacz więcej
Really happy with my purchase from ProCook. The quality is excellent and the products feel well made and built to last. Everything works as it should and looks great in the kitchen. Good value for mon... Zobacz więcej
The customer service was excellent, the man who helped me was knowledgeable, patient and helpful. He talked me through the benefits of each range, according to my needs and there was no heavy selling.... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, Zjednoczone Królestwo
4,8
Doskonała
406 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
very friendly and helpfull staff
very friendly and helpfull staff, excellent cariety of goods, excellent quality and prices.
24 maja 2026
Odpowiedź od ProCook - Epsom
We're so happy you enjoyed our variety of goods, quality, and prices. We appreciate your kind words about our staff!
Odpowiedź od ProCook - Epsom
We appreciate your kind words.
Odpowiedź od ProCook - Epsom
We appreciate your kind words about our team.
Odpowiedź od ProCook - Epsom
We're glad our team was knowledgeable and helpful.
I needed a frying pan for a very…
I needed a frying pan for a very specific purpose and the assistant showed me lots that might suit. He took them out of any packaging so that I could judge the cooking area better, and told me which would suit induction hobs, how best to use them and care for them. I didn’t have time to browse for anything else, but will definitely go back.
6 maja 2026
Odpowiedź od ProCook - Epsom
We're happy to hear that the assistant was helpful in finding the right frying pan for your needs. We appreciate your feedback regarding the assistance you received and look forward to your return visit.
Cuts like butter.
The first cut did very well with this knife. It felt beautifully sharp & professional. Watch your hands. 5*.
8 maja 2026
Odpowiedź od ProCook - Epsom
We're so glad you found our knife to be beautifully sharp and professional! Thank you for your wonderful feedback.
Odpowiedź od ProCook - Epsom
We are so pleased you found our retail assistant helpful and liked our products!
Odpowiedź od ProCook - Epsom
We appreciate you sharing that our team was helpful and knowledgeable.
Odpowiedź od ProCook - Epsom
We appreciate your positive feedback!
Pleasant and informed staff.
Pleasant and informed staff.
A fabulous well presented shop which was easy to navigate.
Excellent products.
4 maja 2026
Odpowiedź od ProCook - Epsom
We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our staff, shop, and products.
Odpowiedź od ProCook - Epsom
We're glad your visit was satisfactory. We appreciate your feedback.
Odpowiedź od ProCook - Epsom
We appreciate you sharing that our shop assistant was helpful and that our product was good!
Excellent service at Epsom store
20 kwietnia 2026
Odpowiedź od ProCook - Epsom
We're glad you found great value in your purchase. Thanks for your positive feedback; we appreciate it!
Excellent knowledgeable service
Excellent knowledgeable service
Impressive display.
Products appear to be good value for money
17 kwietnia 2026
Some more staff training might be…
Some more staff training might be helpful. The sales assistant charged me for two of an item when I only wanted one. He duly refunded me but didn't appear to understand why and wouldn't give me the one item that I had paid for back! I like your products but I won't be rushing back.
12 kwietnia 2026
Odpowiedź od ProCook - Epsom
We appreciate you taking the time to share your experience. We're sorry that the sales assistant's actions caused frustration and that you won't be rushing back. We will address your concerns with additional staff training.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.