The Epsom shop is well stocked with excellent quality products, and helpful, friendly staff. I bought an Elite stainless frying pan that works perfectly, and at a reasonable price for an item of such... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The customer service was excellent, the man who helped me was knowledgeable, patient and helpful. He talked me through the benefits of each range, according to my needs and there was no heavy selling.... Zobacz więcej
Very good service, listened to what I was saying I was looking for and made recommendations to fit what I needed, they also didn’t try to get me to buy the most expensive knife that fit what I was loo... Zobacz więcej
ProCook’s team was very helpful when I was deciding on items I wanted to order, their delivery service was so useful because triply frying pan and large pot were heavy. I also bought other items that... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, Zjednoczone Królestwo
4,8
Doskonała
405 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Bought an excellent stainless frying pan
The Epsom shop is well stocked with excellent quality products, and helpful, friendly staff. I bought an Elite stainless frying pan that works perfectly, and at a reasonable price for an item of such quality.
31 lipca 2026
A welcome arrival to the Ashley Centre.
Nice bright interior, friendly & helpful staff and I have been pleased with everything I have bought.
4 sierpnia 2026
Very happy with the purchase it’s what I wanted,reasonable price helpfull assistant
Very happy with the purchase it’s what I wanted reasonably priced too, helpful advice from the shop assistant
31 lipca 2026
Polite service e and got exactly what I…
Polite service e and got exactly what I wanted
27 lipca 2026
Very good service
Very good service, listened to what I was saying I was looking for and made recommendations to fit what I needed, they also didn’t try to get me to buy the most expensive knife that fit what I was looking for but more the one that fit what I was looking for best. They were very helpful.
18 lipca 2026
Wonderful shop with a good selection of…
Wonderful shop with a good selection of goods.
Helpful staff.
21 lipca 2026
Very good staff and a very well laid…
Very good staff and a very well laid out store. Too tempting actually.
18 lipca 2026
Very helpful staff
Very helpful staff. Lovely store with plenty of stock. A pleasure to browse and shop.
16 lipca 2026
Very knowledgeable salesperson…
The person who served us was very knowledgeable about knives, and we bought a set. We hadn’t realised just how bad our knives were until we used the new ones. What a difference!!
14 lipca 2026
The customer service was excellent
The customer service was excellent, the man who helped me was knowledgeable, patient and helpful. He talked me through the benefits of each range, according to my needs and there was no heavy selling. Made a huge difference and he got the sale. The knives and other utensils are great, the pan set on its way. Very pleased with the experience of the in person shopping at the Epsom store.
12 lipca 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
ProCook is amazing
ProCook is amazing. They have amazing products for great prices. Highly recommend. Definitely going back!
12 lipca 2026
Opinia niezależna
Odpowiedź od ProCook - Epsom
We're so pleased to hear you had such a wonderful experience with our products and prices! We appreciate your high recommendation and look forward to your next visit.
Lovely staff on hand to help
7 lipca 2026
Odpowiedź od ProCook - Epsom
We appreciate your kind words about our team and are so glad to hear they were helpful.
Friendly staff
Friendly staff. I was informed of the products I purchased thoroughly. Your staff are really helpful and kind.
8 lipca 2026
Fantastic overall
ProCook’s team was very helpful when I was deciding on items I wanted to order, their delivery service was so useful because triply frying pan and large pot were heavy. I also bought other items that would add up in weight so it was perfect that I didn’t have to carry it all. Everything is of really good quality - I’m happy with the entire experience
24 czerwca 2026
Odpowiedź od ProCook - Epsom
We're so pleased to hear our team was helpful and that our delivery service was useful for your heavy items. It's wonderful that you're happy with the quality and your entire experience!
Odpowiedź od ProCook - Epsom
We're so glad you found our team member at the till to be very helpful and friendly during your visit!
Your staff were friendly and helpful
Your staff were friendly and helpful. We liked your shop and it was well kept and clean.
It was our first visit.
30 czerwca 2026
Excellent quality of the cast iron pot
Excellent quality of the cast iron pot. Easy maintenance and good customer service at Epsom branch.
29 czerwca 2026
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