Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację7 South Street, DT1 1BL Dorchester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The shop assistant was extremely helpful and friendly and up beat late on a quiet bank holiday afternoon! Cheese knife set is excellent and great value
I like not being hassled. When I needed some advice the staff were very very helpful and really willing to help me decide on my purchase of lovely new cutlery. They opened the boxes allowing me to fe... Zobacz więcej
Jason was helpful and knowledgeable when we came along to ProCook to purchase some new saucepans and a set of decent sharp knives. We did not feel hurried at all and were given a full idea of all the... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
7 South Street, DT1 1BL, Dorchester, Zjednoczone Królestwo
4,8
Doskonała
736 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful staff and accommodating when collecting our purchase
Very helpful staff
11 listopada 2025
Odpowiedź od ProCook - Dorchester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Amazing customer service
I went to the Procook store in Dorchester, and the young lady in there was amazing.
She was very friendly and knowledgeable, and went out of her way to let me demo some knives and answer my many questions.
I went in for browse,but left happy with £170 worth of kitchen tools.
I will definitely be shopping there again.
10 listopada 2025
Odpowiedź od ProCook - Dorchester
We're happy to hear that you had such a positive experience in our Dorchester store. We appreciate your kind words regarding our team member's knowledge and helpfulness. It's great to know you found what you needed and we look forward to seeing you again.
Helpful service
I needed to replace my old wok with a new one and the assistant helped me and I'm happy with my decision based on her knowledge ,
7 listopada 2025
Odpowiedź od ProCook - Dorchester
We're happy to hear that our assistant's knowledge helped you choose a new wok! We appreciate you sharing your positive experience with us.
Brilliant
Brilliant
A fabulous shop
Staff knowledgable and really
Helpful.
As a visitor to Dorchester , I will definitely come back
Best cook shop around
4 listopada 2025
Odpowiedź od ProCook - Dorchester
We're so happy to hear that you consider our shop fabulous and our staff knowledgeable and helpful. We appreciate your positive feedback and hope to see you again when you visit Dorchester!
I wanted to by a new wok
I wanted to by a new wok. The assistant was extremely helpful and talked me through the different products and I bought a new wok.
4 listopada 2025
Odpowiedź od ProCook - Dorchester
We're glad you found our assistant helpful in choosing your new wok. It's great to know that you had a positive shopping experience with us. Thanks for your feedback.
A very good service with friendly staff. very…
The young lady who served me was very helpful and had a good knowledge of her stock.This is the second time I have been served by her and she is always approachable to go to for help.Well done.
7 listopada 2025
Odpowiedź od ProCook - Dorchester
We're delighted to hear that the young lady who assisted you was very helpful and knowledgeable. We appreciate you mentioning her approachability and willingness to help. Thank you for your positive feedback!
Odpowiedź od ProCook - Dorchester
We appreciate your positive feedback regarding our helpful staff and wide range of products; we are so happy you enjoyed them!
Odpowiedź od ProCook - Dorchester
We regret the slow service. We'll look into how we can improve our service speed for everyone.
Finding precisely the type of product…
Finding precisely the type of product and design we were looking for - a humble sink tidy.
28 października 2025
Odpowiedź od ProCook - Dorchester
We're happy to hear that you found the sink tidy you were looking for. Thank you for sharing your positive experience with our product and design!
Odpowiedź od ProCook - Dorchester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - Dorchester
We appreciate you taking the time to leave us this great review! We are so happy to hear our service was quick, friendly, and knowledgeable.
Very helpful patient staff
25 października 2025
Odpowiedź od ProCook - Dorchester
We appreciate you letting us know that our staff was patient and helpful. Thank you for your positive feedback!
Odpowiedź od ProCook - Dorchester
We appreciate your positive feedback on our excellent products and service; we are so happy you are pleased!
A large shop with space to display
A large shop with space to display. Helpful staff and good location on the high street. Their own brand cookware is heavyweight and good quality that will endure and is backed by guarantee. Impressed by the value of their coffee machines.
22 października 2025
Odpowiedź od ProCook - Dorchester
We're glad you appreciate our spacious shop, helpful staff, and convenient location. It's great to know you're impressed with the quality and value of our cookware and coffee machines. Thanks for your feedback!
Staff were very help full and friendly …
Staff were very help full and friendly great prices I would recommend this place to everyone
18 października 2025
Odpowiedź od ProCook - Dorchester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and friendly and our prices great.
Very helpful shop assistant
The shop assistant was so knowledgeable about the products she sold. We asked about a coffee machine and she was so helpful.
21 października 2025
Odpowiedź od ProCook - Dorchester
We're so glad to hear that our shop assistant was knowledgeable and helpful when you inquired about a coffee machine. We appreciate you sharing your experience!
Odpowiedź od ProCook - Dorchester
We appreciate you letting us know about our good selection and friendly, helpful staff; it means a lot to our team.
Good service
13 października 2025
Odpowiedź od ProCook - Dorchester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very pleasant staff.
Very pleasant staff.
Very helpful.
Left with what I went in for,
Even if it’s a bit early, shopping for Christmas presents.
15 października 2025
Odpowiedź od ProCook - Dorchester
We're happy to hear that our staff was helpful and pleasant! We appreciate you starting your Christmas shopping with us and thank you for your positive feedback.
Shop in Dorchester open on a Sunday
Shop in Dorchester open on a Sunday. Great selection of products, in my case frying pans at a range of prices.
12 października 2025
Odpowiedź od ProCook - Dorchester
We're happy to hear that you found our Dorchester shop open on Sunday with a great selection of frying pans. Thank you for your positive feedback!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.