Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację7 South Street, DT1 1BL Dorchester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The shop assistant was extremely helpful and friendly and up beat late on a quiet bank holiday afternoon! Cheese knife set is excellent and great value
I like not being hassled. When I needed some advice the staff were very very helpful and really willing to help me decide on my purchase of lovely new cutlery. They opened the boxes allowing me to fe... Zobacz więcej
Jason was helpful and knowledgeable when we came along to ProCook to purchase some new saucepans and a set of decent sharp knives. We did not feel hurried at all and were given a full idea of all the... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
7 South Street, DT1 1BL, Dorchester, Zjednoczone Królestwo
4,8
Doskonała
736 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They had everything I wanted and the…
They had everything I wanted and the staff were helpful.
1 września 2026
magnificent store
great staff, great products an absolute pleasure of a first time visit
2 września 2026
The shop assistant was extremely…
The shop assistant was extremely helpful and friendly and up beat late on a quiet bank holiday afternoon! Cheese knife set is excellent and great value
31 sierpnia 2026
I like not being hassled
I like not being hassled. When I needed some advice the staff were very very helpful and really willing to help me decide on my purchase of lovely new cutlery. They opened the boxes allowing me to feel the weight/ grip factor etc. Thank you girls in Dorchester
29 sierpnia 2026
Lovely shop also very helpful staff.
29 sierpnia 2026
Welcome
Greeted by staff when I walked in. Left to peruse and helped when I asked for it
21 sierpnia 2026
Nice choice of cook ware and utensils
Nice, friendly helpful staff. Good value products at reasonable prices.
21 sierpnia 2026
Nicely laid out store (Dorchester)
Nicely laid out store (Dorchester). Easy to find items . Good range of product .
22 sierpnia 2026
We walked in to buy one thing and…
We walked in to buy one thing and walked out with three good value for money. Pleasant and friendly staff
12 sierpnia 2026
Would recommend
Friendly, helpful service with beautiful quality choice of products.
16 sierpnia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
What a great company
Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered promptly. Wonderful selection of products.
11 sierpnia 2026
Odpowiedź od ProCook - Dorchester
We're so pleased to hear you received such great help and advice at our Dorchester store! It's wonderful that you're enjoying your new coffee machine and that it was delivered promptly. We're glad you appreciate our selection of products.
A pampered hamper
The chap explained the products fully ,and we were very happy with our purchase.
13 sierpnia 2026
Odpowiedź od ProCook - Dorchester
We're so glad our team member fully explained the products and that you were very happy with your purchase! Thank you for your kind words.
Excellent service from phone call to…
Excellent service from phone call to shop visit
13 sierpnia 2026
Odpowiedź od ProCook - Dorchester
We're so glad you experienced excellent service from your initial phone call all the way through to your visit to our shop! We truly appreciate your kind words.
Good knowledgeable staff member who…
Good knowledgeable staff member who went out of their way to help.
13 sierpnia 2026
The lady that served us was absolutely…
The lady that served us was absolutely brilliant and knowledgeable She took her time to explain how to use things we was interested in. like the spatula cause said that you change the design can take the spatula a bit off and put in the dishwasher which now I will restock my kitchen with them I would’ve done then but was on holiday,I did buy the portableCoffee grinder.
11 sierpnia 2026
Odpowiedź od ProCook - Dorchester
We're so glad to hear about your positive experience and that our team member provided such brilliant and knowledgeable assistance. It's wonderful that you found the spatula design so appealing and plan to restock your kitchen with them! We hope you enjoy your portable coffee grinder.
Great choice of product
Great choice of product, good quality and pricing. Friendly staff.
10 sierpnia 2026
Odpowiedź od ProCook - Dorchester
We're so glad you enjoyed our selection of products, found them to be of good quality and pricing, and that our staff was friendly! Thank you for your kind words.
Always welcoming and knowledgeable…
Always welcoming and knowledgeable staff. Don't feel rushed around the store or watched as I shop. Has become my go to place for kitchen tools for work
4 sierpnia 2026
Odpowiedź od ProCook - Dorchester
We're so pleased to hear that our staff are welcoming and knowledgeable, and that you feel comfortable and unhurried while shopping. It's wonderful that we've become your go-to for kitchen tools!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.