Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację7 South Street, DT1 1BL Dorchester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The shop assistant was extremely helpful and friendly and up beat late on a quiet bank holiday afternoon! Cheese knife set is excellent and great value
I like not being hassled. When I needed some advice the staff were very very helpful and really willing to help me decide on my purchase of lovely new cutlery. They opened the boxes allowing me to fe... Zobacz więcej
Jason was helpful and knowledgeable when we came along to ProCook to purchase some new saucepans and a set of decent sharp knives. We did not feel hurried at all and were given a full idea of all the... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
7 South Street, DT1 1BL, Dorchester, Zjednoczone Królestwo
4,8
Doskonała
736 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Would have scored higher if the item I…
Would have scored higher if the item I bought was above a price tag of £5. I read the description correctly and it was a colander only to discover that it was £10 at checkout ? Bit unfortunate or unfair not quite sure which !
22 stycznia 2026
Odpowiedź od ProCook - Dorchester
We appreciate your feedback and are sorry to hear about the pricing confusion. We'll pass these comments on to the store to review.
A++ very good experience
A++ very good experience, great product and generally excellent service all round
8 stycznia 2026
Odpowiedź od ProCook - Dorchester
We appreciate you sharing your experience with us! We're so happy to hear that you found our product great and the service excellent.
Very pleased with my proCook bread…
Very pleased with my proCook bread maker i used brown flour and it made me a perfect loaf of bread.
7 stycznia 2026
Good service and very helpful.
18 stycznia 2026
Odpowiedź od ProCook - Dorchester
We appreciate you letting us know about our good service and helpfulness; it means a lot to our team.
Love this shop in Dorchester
Love this shop in Dorchester.
Well laid out
Staff helpful.
17 stycznia 2026
Very well laid out store with all items…
Very well laid out store with all items easily accessable, and very helpful staff.
13 stycznia 2026
Odpowiedź od ProCook - Dorchester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our store layout and found our staff helpful.
Good friendly staff
Oven tray purchased (to match one we had for Christmas) good selection available so no trouble finding an identical one. Polite and helpful staff, happy to call in again.
15 stycznia 2026
Odpowiedź od ProCook - Dorchester
We're happy to hear you found a matching oven tray and that our staff were polite and helpful. We appreciate that you're happy to call in again. Thanks for your feedback!
The shop has a good range of kitchen…
The shop has a good range of kitchen equipment and had the article I was looking for. The assistant explained the differences between the products.
13 stycznia 2026
Odpowiedź od ProCook - Dorchester
We appreciate you noting our selection and the helpful assistance. We are happy to hear that you found what you were looking for in our shop. Thanks for your feedback.
Helpful staff good quality products.
11 stycznia 2026
Odpowiedź od ProCook - Dorchester
We appreciate your positive feedback regarding our helpful staff and good quality products; we are so happy you enjoyed them!
Odpowiedź od ProCook - Dorchester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - Dorchester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - Dorchester
We appreciate you letting us know our staff was helpful! We are so happy to hear about your positive experience.
The assistances were polite
The assistances were polite, helpful and understanding of our requirements. Nothing was too much trouble for them, from finding the right implements at the right size and right quality.
7 stycznia 2026
Odpowiedź od ProCook - Dorchester
We're so happy to hear that our team was polite, helpful, and understanding of your needs. We appreciate your positive feedback regarding their dedication to finding the right implements for you.
Odpowiedź od ProCook - Dorchester
We appreciate your positive feedback! We're so happy to hear that you found our staff helpful and liked our products' quality.
Odpowiedź od ProCook - Dorchester
We appreciate your positive feedback; we are so happy to hear you found our product knowledge excellent!
Odpowiedź od ProCook - Dorchester
We appreciate you taking the time to share your positive experience with our team. We are happy to hear that we were helpful and professional.
Staff very helpful
14 grudnia 2025
Odpowiedź od ProCook - Dorchester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The products are good and the staff are…
The products are good and the staff are very helpful
17 grudnia 2025
Odpowiedź od ProCook - Dorchester
We appreciate you taking the time to leave us this great review! We're so happy you liked our products and found our staff helpful.
I bought a knife from you previously…
I bought a knife from you previously and have now purchased a second. Excellent quality and the service from your staff was first class.
11 grudnia 2025
Odpowiedź od ProCook - Dorchester
We're happy to hear that you are pleased with the quality of your knives and the service you received. Thank you for your continued support and positive feedback!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.