A lovely atmosphere when I was just looking aimlessly a gentleman came and asked if I needed any help ... he was very helpful and knowledgeable and knew exactly what product would be best for me. A v... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Lovely helpful stafff despite my lack of vocabulary. 😁 Found an item online but not instore but staff were helpful and i walked away appreciative. Will shop again in near future
Well appointed, immaculate store with particularly friendly, attentive and helpful staff (Bracknell). ProCook products are always of exceptionally high quality. Their cast-iron cookware is second-to-n... Zobacz więcej
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Staff in Bracknell shop are friendly and helpful. Range of stainless steel saucepans is very high quality. Information leaflets on how to heat the saucepans slowly for best results are great - just a... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Zjednoczone Królestwo
4,7
Doskonała
421 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Nice selection of good quality products…
Nice selection of good quality products and helpful staff
9 listopada 2025
Odpowiedź od ProCook - Bracknell
We appreciate your positive feedback. We are so happy you found a nice selection of good quality products and helpful staff.
Everything is OK until I went to the…
Everything is OK until I went to the tilt staff take longer because the price tag is different, there is a difference of 2 pounds, in display it's 20 pounds then when they scan in the tilt went to 22 pounds
And staff asked me if I want to still buy the item I decided to get tge item because I don't more time to come back in the shop and we live 30 minutes away feeling dissapointed because whatever will be in the display should be follow on that day 2 staff can not nake decision . They should be careful when they put the display price it's clear written up fir 20 pounds . To make the transaction ok I decided to pay the what's ever in the tilt price is
3 listopada 2025
Odpowiedź od ProCook - Bracknell
We appreciate you bringing this pricing discrepancy to our attention. We're sorry the displayed price differed from the till price, and for the inconvenience this caused. We will review our pricing procedures to prevent this from happening again. Thank you for your feedback.
Odpowiedź od ProCook - Bracknell
We're happy to hear that you found our staff member to be knowledgeable and confident. We appreciate your positive feedback.
Selection is excellent and staff very…
Selection is excellent and staff very helpful. The Christmas tableware is gorgeous
5 listopada 2025
Odpowiedź od ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our excellent selection and helpful staff.
Lovely helpful staff
28 października 2025
Odpowiedź od ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Time and patience in helping and…
Time and patience in helping and advising me on which product to purchase. I was not rushed or forced into anything
29 października 2025
Odpowiedź od ProCook - Bracknell
We're so happy to hear that you felt supported in choosing the right product. We appreciate your feedback regarding our team's patience and helpful advice!
Great service every time I visit the…
Great service every time I visit the store
24 października 2025
Odpowiedź od ProCook - Bracknell
We appreciate you taking the time to leave us a review! We're so glad you consistently enjoy our service.
Odpowiedź od ProCook - Bracknell
We appreciate your positive feedback! We're delighted you appreciate our product selection; it means a lot to us.
Friendly and great products
Friendly, helpful shop. Great range of quality products.
24 października 2025
Odpowiedź od ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy you found our shop friendly and helpful and liked our products.
Range of pans great
Range of pans great. Made choosing easy as the price range was good as well.
25 października 2025
Odpowiedź od ProCook - Bracknell
We appreciate you taking the time to leave us this review. We're so happy to hear that you found a great pan within your price range.
Odpowiedź od ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our clean store and friendly staff.
Friendly and plenty of choice.
20 października 2025
Odpowiedź od ProCook - Bracknell
We're glad you found our team friendly and our selection plentiful. Thank you for your positive feedback; it means a lot to us.
Quality products
Quality products, clean and well organised store, efficient and friendly staff.
15 października 2025
Odpowiedź od ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our quality products, store, and staff.
Great storeThe selection and price of the goods is…
The selection and price of the goods is very good. The items are modern, practical with huge selection.
The staff is helpful and always on hand to give an advice.
It's great asset to Bracknell.
15 października 2025
Odpowiedź od ProCook - Bracknell
We're delighted you appreciate our good selection, prices, and the modern, practical nature of our items. It's great to hear our staff is helpful and that our store is a great asset.
Great customer service and value.
Colleague that served us was attentive, greeted us on entering the store and checked to see if we needed any further assistance with making our purchase.
Service was prompt and professional.
12 października 2025
Odpowiedź od ProCook - Bracknell
We're happy to hear that our colleague was attentive and provided prompt, professional service. We appreciate your positive feedback regarding your purchase experience!
Odpowiedź od ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great friendly service
Great friendly service, product is very good. Would definitely recommend to friends and family
9 października 2025
Odpowiedź od ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our service friendly and liked our product.
Odpowiedź od ProCook - Bracknell
We appreciate your positive feedback! We are so happy to hear you loved our excellent service. Thank you for your time.
what a refreshing change
what a refreshing change. Staff that know the products they are selling. would recommend.
4 października 2025
Odpowiedź od ProCook - Bracknell
We appreciate you sharing your experience! We're so glad to hear that you found our staff knowledgeable and would recommend us.
Plenty of choice
Accidently smashed a side plate, easily replaced as plenty of available stock in store.
29 września 2025
Odpowiedź od ProCook - Bracknell
We're happy to hear that replacing the side plate was easy due to the availability of stock in our store. We appreciate your feedback!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.