I just want to say a big thank you to the man who found a small grey card holder in Westcotts Green with my debit card and cash in it and handed it into HSBC. I lost it on the way home while getting o... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It’s always a pleasure to visit Pro cook Bracknell. I’ve been a few times recently shopping for my new home. An inspiring collection of products and the team there are always so welcoming and help... Zobacz więcej
The young man who dealt with us was absolutely superb. His knowledge of the products was outstanding, his manner and approach were excellent. At no point was there any pressure to buy, I merely ac... Zobacz więcej
Super service on a very busy Saturday afternoon . The two staff members who helped us to make choices on pans and knives were so very helpful and knowledgeable - one staff member was still in trainin... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Zjednoczone Królestwo
4,7
Doskonała
376 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
courteous and attentive staf
30 czerwca 2025
Odpowiedź od ProCook - Bracknell
We appreciate you noting our staff's attentiveness and courtesy. Thank you for your positive feedback.
Helpful and polite member of staff
28 czerwca 2025
Odpowiedź od ProCook - Bracknell
We appreciate your feedback! We're happy our staff member was polite and helpful, and we thank you for letting us know.
Odpowiedź od ProCook - Bracknell
We appreciate your positive feedback! We are so happy to hear our staff was very helpful and polite to you.
The CSA was polite and courteous
The CSA was polite and courteous, arranged a demonstration with various knives with real fruit and vegetables, and dealt with our return item and purchase an efficient way.
19 czerwca 2025
Odpowiedź od ProCook - Bracknell
We're happy to hear that the demonstration with the knives and the handling of your return and purchase were efficient and satisfactory. We appreciate your positive feedback.
Odpowiedź od ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful assistants in Pro cook l…
Very helpful assistants in Pro cook l would definitely recommend them .
22 czerwca 2025
Odpowiedź od ProCook - Bracknell
We appreciate you recommending our assistants! We're so happy to hear that they were very helpful to you during your visit to our store.
Looks like very good quality frying pan but time will tell.
21 czerwca 2025
Odpowiedź od ProCook - Bracknell
We appreciate your feedback and hope our pan meets your expectations over time with regular use. Thanks!
Helpful and friendly staff made it a…
Helpful and friendly staff made it a great shopping experience. Products well displayed and descriptions very helpful and relevant.
21 czerwca 2025
Odpowiedź od ProCook - Bracknell
We're so glad to hear that our helpful and friendly staff enhanced your shopping experience! We appreciate your feedback regarding our well-displayed products and relevant descriptions.
Odpowiedź od ProCook - Bracknell
We're happy to hear that you received helpful advice and assistance. Thank you for sharing your positive experience with us!
Odpowiedź od ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
To purchase goods
I arrive at shop girl did not speak. Was in the store for awhile then another girl came from out back. Said hello and asked if I needed help. While she was serving we was chatting. Then other girl rudely started to try to over take. Saying she can help . I had to snap at her to butt out.
11 czerwca 2025
Odpowiedź od ProCook - Bracknell
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
The shop is well set out very easy to…
The shop is well set out very easy to look around
10 czerwca 2025
Odpowiedź od ProCook - Bracknell
We're happy to hear that you found our shop easy to navigate and look around. Thank you for your positive feedback; we appreciate it.
Odpowiedź od ProCook - Bracknell
We're happy to hear that you are very pleased with the quality of your new set of pans. Thank you for sharing your positive experience with us!
Odpowiedź od ProCook - Bracknell
We're so glad to hear that our sales assistant was friendly and helpful! We appreciate your positive feedback and that you love your product.
Excellent customer service
Excellent customer service,
Showed us the options , and the items on sale...
Also explained the functionality , and the discount for further shopping in June
27 maja 2025
Odpowiedź od ProCook - Bracknell
We're happy to hear that you found our customer service excellent. We appreciate that our team showed you the options and explained the functionality and discounts. Thank you for your positive feedback.
Great product with low price
The price of the products are very reasonable especially those are on sale. Very nice staffs and comfortable shopping environment.
31 maja 2025
Odpowiedź od ProCook - Bracknell
We're happy to hear that you find our product prices reasonable, especially the sales. We appreciate your positive feedback regarding our staff and shopping environment!
Helpful staff
30 maja 2025
Odpowiedź od ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - Bracknell
We appreciate your positive feedback! We're so glad you found our staff helpful and our products a great value.
Super service on a very busy Saturday…
Super service on a very busy Saturday afternoon . The two staff members who helped us to make choices on pans and knives were so very helpful and knowledgeable - one staff member was still in training but you wouldn’t have known it, very helpful and professional. We love ProCook products they are quality kitchenware.
24 maja 2025
Odpowiedź od ProCook - Bracknell
We're so glad to hear about the super service you received on a busy Saturday afternoon. It's wonderful that our team members were helpful and knowledgeable in assisting you with your choices on pans and knives. We appreciate your recognition of their professionalism and are delighted you love our quality kitchenware. Thank you for your kind review!
Great service, great products
So helpful and refreshing that he did not try and push other products on us other than what we came in for. Mind you, I did still come out with more as Pro Cook have such wonderful things
17 maja 2025
Odpowiedź od ProCook - Bracknell
We're happy to hear that you found our staff member helpful and appreciated their approach. It's great to know you found other wonderful items that caught your eye! Thank you for your positive feedback.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.