Everything from start to finish was made easy. Also, made a refreshing change that the renewal quote wasn't, like other companies, excessive. Makes one feel you are being exploited unless you make con... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Much better price than other companies. I needed to ask questions about the policy in more detail. Thank heavens I could speak to an actual person (who could answer my queries) and not a chat bot or a... Zobacz więcej
Reakcja na opinię
Have been with Privilege for many years now for my car insurance, I stay with them for their costs & excellent customer service given by their staff, as I usually renew over the phone. Definitely rec... Zobacz więcej
Reakcja na opinię
I let my insurance renew automatically, the only painful part was the price. It’s a £150 or so more than offered through the Meerkat for similar cover. It doesn’t look like loyalty pays, or even goo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Firma ubezpieczeniowa
- również w kategorii:
- Agencja ubezpieczeń komunikacyjnych
- Agencja ubezpieczeń mieszkaniowych
- Ubezpieczenia osobiste
Privilege
Napisane przez firmę
- At Privilege we offer home and motor cover to people from various walks of life. That includes your mate with the 5-bed house. The bloke off the telly who drives a silver Porsche. The lady in the corner shop. Your hairdresser. Your doctor. Your brother. Your mother. And all sorts of people in between.
Dane kontaktowe
Zjednoczone Królestwo
- www.privilege.com
4,4
Doskonała
10 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I've already given it 5 stars
15 września 2026
Opinia niezależna
Odpowiedź od Privilege
We are so happy to hear you enjoyed your experience with us and appreciate your wonderful five-star rating! Nathan
Yes I phoned up too add a driver
Yes I phoned up too add a driver, and just asked to see if Privilege could better my quote and you reduced it by 10% great.
13 września 2026
Odpowiedź od Privilege
We're so pleased to hear we could offer you a better rate when adding a driver. Thank you for sharing your positive experience with us! Nathan
Cancelled my policy with no prior…
Cancelled my policy with no prior warning. Had a notification this morning that my policy was cancelled effective immediately with no prior notification of any issues, logging in online today it seems potentially could be where I’ve had a new card issued, but every other service I have has notified me if there’s an issue, Privilege has failed to do this as I’ve had no notices, letters, calls or emails. I considered calling them to sort it but then realised I wouldn’t want to risk the same thing happening again, if something happened to my house overnight I would not have been covered as the cancellation happened at midnight when I was asleep. It’s a shame as I renewed despite a price hike since last year. Will not consider privilege again. I had to find another insurer urgently.
15 września 2026
Opinia niezależna
Odpowiedź od Privilege
We are very sorry to hear about the unexpected cancellation of your policy and the distress this has caused, especially regarding the lack of prior notification. If you would like us to look into this further, please send us a message using the link below. Nathan
m.me/privilegeuk
Good service from time of placing a…
Good service from time of placing a claim to getting the work completed
18 sierpnia 2026
Opinia niezależna
Odpowiedź od Privilege
We're so pleased to hear that you experienced good service from the moment you made your claim all the way through to the completion of the work. Thank you for sharing your positive feedback! Nathan
Easy to renew online as I didn’t…
Easy to renew online as I didn’t compare other providers. I like Privilege and decided to stay with them. I did think the increase in cost was more than I expected.
14 września 2026
Odpowiedź od Privilege
We appreciate you taking the time to share your feedback. We're pleased to hear you found the online renewal process easy and chose to stay with us. We understand your concern regarding the increase in cost. Nathan
Odpowiedź od Privilege
We're so happy to hear our loyal customers are being rewarded. We appreciate your continued support! Ellie
the one thing i don’t think it good is the accuracy of some of the information
the one thing i don’t think it good about this app it’s not accurate on stuff like smooth driving, you could drive as smooth as humanly possible but it still penalises you for it, time of day is a horrible thing to be put in place and everything else i can understand
13 września 2026
Odpowiedź od Privilege
We appreciate you taking the time to share your feedback regarding the accuracy of our smooth driving feature and the inclusion of time of day. We understand your frustration with these aspects. Your insights are invaluable as we work to enhance our app. Ellie
Whilst this was only a small claim
Whilst this was only a small claim, Privilege were very easy to work with, understanding and explained the process fully from start to finish
8 sierpnia 2026
Opinia niezależna
Odpowiedź od Privilege
We're so pleased to hear that your experience with us was positive, even for a small claim. It's great to know that our team was easy to work with and that we clearly explained the process from beginning to end. Thank you for your kind words. Ellie
Not had any problems with Privilege…
Not had any problems with Privilege very happy with my insurance.
12 września 2026
Odpowiedź od Privilege
We're so glad to hear that you're very happy with your insurance and haven't experienced any problems. Thank you for sharing your positive feedback! Ellie
Odpowiedź od Privilege
We're so glad to hear you found our website easy to navigate and our pricing competitive. Thank you for taking the time to share your positive experience! Ellie
Everything is good and I am with more…
Everything is good and I am with more than 10 years.
12 września 2026
Odpowiedź od Privilege
Thank you for your ongoing custom, Sunil; we really appreciate it. Kirsty
I’m new to Privilege,the experience so…
I’m new to Privilege,the experience so far is good
12 września 2026
Opinia niezależna
Odpowiedź od Privilege
That's what we like to hear! Thank you for insuring with us this year. Kirsty
I would not off stayed with yous this…
I would not off stayed with yous this year your prices was just to high but because off family death I would not change as fisher and Tesco was much cheaper my sister even left yous and went to Tesco so
8 września 2026
Odpowiedź od Privilege
Hi, thank you for taking the time to share your feedback with us. We understand your concerns regarding our pricing, particularly during what must be a difficult time for your family.
We appreciate you choosing to stay with us this year and are grateful for your continued loyalty. While we can't guarantee future premiums, we hope to be able to offer you a more competitive price at your next renewal. Angelina
The person on the other end of the…
The person on the other end of the phone was helpful, polite and thorough.
7 września 2026
Odpowiedź od Privilege
We're so pleased to hear the person you spoke with was helpful, polite, and thorough. Thank you for sharing your positive feedback with us! Christy
Easy to navigate documents and website
It was easy to see my documents and renew my policy on line
11 września 2026
Odpowiedź od Privilege
We are so pleased to hear you found it easy to access your documents and renew your policy online. Your positive experience means a lot to us! Christy
Odpowiedź od Privilege
We are so glad you found your experience with us to be easy. We truly appreciate your positive feedback! Christy
Ive moved and wanted to change my…
Ive moved and wanted to change my address online what is free. Waited for the email with the code, no email has been sent.Then tried to reset my password to login.No email received.
Called up the customer service to change my address and they charged me £50+ its a daytime robbery.really disappointed.
10 września 2026
Opinia niezależna
Odpowiedź od Privilege
Hi, we're sorry to see we've really disappointed you. We'd like to look into this further. Please message us using the link below. Thanks, Christy
m.me/PrivilegeUK
Odpowiedź od Privilege
Thanks for your five star review. We're pleased to see we're competitive for you. Christy
Garden damage by neighbour
Had an issue with damage to my garden by a neighbour. I called the legal team and they called me back and between them and the insurance company I submitted my claim. I was advised it may not go to court but the legal team arranged for the insurance company to pay out and that was in my bank within days. A great service from start to finish.? Very professional company who took control of the situation and claim and left me to get on with my busy life.
22 czerwca 2026
Opinia niezależna
Odpowiedź od Privilege
We're so pleased to see about your positive experience with our team and the efficient resolution of your claim. It's wonderful to know that we could manage the situation effectively, allowing you to focus on your daily life. Thank you for sharing your kind words and for recognising our professional service. Paddy
Odpowiedź od Privilege
We're delighted to see our team was helpful and that you experienced a quick resolution. Thank you for sharing your positive feedback with us! Paddy
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.