Everything from start to finish was made easy. Also, made a refreshing change that the renewal quote wasn't, like other companies, excessive. Makes one feel you are being exploited unless you make con... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Much better price than other companies. I needed to ask questions about the policy in more detail. Thank heavens I could speak to an actual person (who could answer my queries) and not a chat bot or a... Zobacz więcej
Reakcja na opinię
Have been with Privilege for many years now for my car insurance, I stay with them for their costs & excellent customer service given by their staff, as I usually renew over the phone. Definitely rec... Zobacz więcej
Reakcja na opinię
I let my insurance renew automatically, the only painful part was the price. It’s a £150 or so more than offered through the Meerkat for similar cover. It doesn’t look like loyalty pays, or even goo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Firma ubezpieczeniowa
- również w kategorii:
- Agencja ubezpieczeń komunikacyjnych
- Agencja ubezpieczeń mieszkaniowych
- Ubezpieczenia osobiste
Privilege
Napisane przez firmę
- At Privilege we offer home and motor cover to people from various walks of life. That includes your mate with the 5-bed house. The bloke off the telly who drives a silver Porsche. The lady in the corner shop. Your hairdresser. Your doctor. Your brother. Your mother. And all sorts of people in between.
Dane kontaktowe
Zjednoczone Królestwo
- www.privilege.com
4,4
Doskonała
10 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very straightforward to renew our…
Very straightforward to renew our policy, giving plenty of notice and the renewal price was cheaper than last year.
19 października 2026
Odpowiedź od Privilege
Thank you for sharing your positive feedback with us, Louise. It's wonderful to hear that your renewal was straightforward and that we could offer you a better price than last year. Angelina
Simple and straightforward renewal.
Simple and straightforward. They did not take advantage of me being a long term client by using premiums.
20 października 2026
Odpowiedź od Privilege
We always value our loyal clients and believe in keeping our pricing fair and honest. Thank you for your wonderful feedback, Lin. Angelina
Easy to renew and at a reasonable prices
19 października 2026
Odpowiedź od Privilege
Thank you for sharing your positive feedback, Fiona. We are thrilled to hear that you found our renewal process straightforward and our pricing affordable. Thanks for staying with us for another year. Angelina
Great insurance company
Very professional and efficient claims service from a competitively priced insurance company
20 października 2026
Opinia niezależna
Odpowiedź od Privilege
Thanks for your five star review, Michael. We appreciate it. Aston
Odpowiedź od Privilege
That's what we like to hear, Vachik. Thanks for your review. Aston
very helpful
very helpful, professional, friendly, and made the whole experience easy and pleasant. He took the time to listen and resolve everything efficiently.
18 października 2026
Odpowiedź od Privilege
It is wonderful to hear that you had such a positive experience with our colleague. Thank you for sharing your lovely feedback. Aston
Poor renewal experience
Poor renewal experience. Phone call at initial enquiry was short of rude and unhelpful. I eventually renewed due to price and previous experience. will need a better experience next time if i renew in 27
19 października 2026
Odpowiedź od Privilege
I'm really sorry to hear you had this experience, Rob. We'll always aim to be as competitive as we can, and we hope to offer a favourable renewal. Thanks for your review. Aston
Great service and price for my house…
Great service and price for my house and car insurance.
4 września 2026
Odpowiedź od Privilege
We're glad you enjoyed your experience with our affordable rates and helpful assistance for your home and vehicle coverage. Thank you for your feedback. Paddy
Odpowiedź od Privilege
Thanks for your five-star review, Karen. Paddy
Everything from start to finish was…
Everything from start to finish was made easy. Also, made a refreshing change that the renewal quote wasn't, like other companies, excessive. Makes one feel you are being exploited unless you make contact.
19 października 2026
Odpowiedź od Privilege
We're glad you found everything straightforward with our process. We always aim to provide fair and honest renewal pricing, as we believe our loyal customers should be looked after. Thank you for sharing this positive feedback with us. Paddy
How can it go up when I didn’t make a…
How can it go up when I didn’t make a claim?
19 października 2026
Odpowiedź od Privilege
We appreciate your feedback and understand your concern regarding your renewal price. Please drop the team a message, so we can take a look at your renewal for you. Paddy
m.me/PrivilegeUK
Superb company
Been with them for years yes I could get cheaper but would I get better customer service I think not excellent firm
19 października 2026
Odpowiedź od Privilege
We're glad you enjoyed your experience with us. Thank you for your loyal support and for valuing our dedicated customer service over time. Paddy
My renewal offer was significantly…
"My renewal offer was significantly higher than the quote from a comparison website. It seems loyalty is a cash cow."
Received your reply from Paddy. But there was no link as per your reply to add an update.
19 października 2026
Odpowiedź od Privilege
Thank you for your feedback, TY. We're reviewing our pricing process to ensure rates remain fair for returning customers. Please drop us a message on the link below, so we can look into what's happened for you. Paddy
m.me/PrivilegeUK
Excellent service
Excellent service, settled claims with little issue and was advised and updated regularly.
12 października 2026
Opinia niezależna
Odpowiedź od Privilege
We are thrilled to hear that your claim was handled smoothly and that our team kept you well-informed throughout the process. Thank you so much for taking the time to share your positive experience with us! Angelina
Highly recommended
Privilege is a transparent, responsive & trustworthy insurance provider. Would highly recommend it.
18 października 2026
Opinia niezależna
Odpowiedź od Privilege
Thank you so much for sharing your positive feedback. We are really glad to hear that you find our services so dependable, clear, and prompt, and we truly appreciate your kind recommendation, Rajesh. Angelina
Excellent friendly professional…
Excellent friendly professional treatment of claim
24 września 2026
Opinia niezależna
Odpowiedź od Privilege
We are delighted to hear that our team provided such friendly and professional assistance while handling your claim. Thank you for taking the time to share your positive experience with us, Russell. Angelina
Absolutely dire customer service.
If I could score zero I would.
I found a payment to Privilege on my online banking last Sunday.
Spoke to people 3 times trying to find out what payment was for. As I have never used them. Passed around several times.
Looking further into it!!! They have taken money from account since 2024. Totalling £750.
Then on Monday they said that they have never insured anyone at the Postcode or in my name. Fortunately Lloyds have refunded payments from 2025/26. But cannot for 2024.
I AM STILL AWAITING A RESPONSE FROM TUESDAY.
Updated!!!
I am not Paul, and tried logging into your complaints portal. But it does not work.
It says that enquiry is timed out.
18 października 2026
Opinia niezależna
Odpowiedź od Privilege
Hi Paul, thank you for taking the time to share your feedback. We appreciate you bringing this issue regarding an unauthorised transaction and the lack of communication to our attention.
Discovering an unexpected charge on your account is understandably concerning, and being passed between different representatives without receiving a clear explanation can only add to the frustration.
We're sorry to hear about your experience and understand your concerns. If you'd like this matter investigated further, I've included a link below where you can raise a complaint and find more information about our complaints process. There are several ways to get in touch, including an online complaint form. Once your complaint has been received, a member of the team will contact you to discuss the issue and work towards a resolution. Angelina
https://www.privilege.com/complaints
The insurance cost was reasonable
The insurance cost was reasonable, not increased,which was good.
14 października 2026
Odpowiedź od Privilege
We really glad to hear that you were pleased with your renewal price staying consistent and affordable this year. Thank you for sharing your feedback with us. Angelina
Absolutely poor so you know this they…
Absolutely poor so you know this they don’t pick up the phone. It’s an automated service which is absolutely shocking. You know your advisor calls you back and then doesn’t leave your phone long enough for you to ring to answer it. You have to go through three automated services to try and speak to your advisor you know they say they get an email you today with documents. They don’t email you with the documents absolutely shocking shocking service.
16 października 2026
Opinia niezależna
Odpowiedź od Privilege
Hi, thank you for taking the time to share your experience with us. We're sorry to hear this and understand how frustrating it must be.
Our social media team can help with most queries. Please send us a message using the link below, and we'll be happy to look into this for you and provide any assistance we can. Angelina
m.me/privilegeuk
Easy and efficient process as a new…
Easy and efficient process as a new customer. Very competitive price even with more than standard cover.
10 października 2026
Opinia niezależna
Odpowiedź od Privilege
We are delighted to hear that your experience setting up your policy as a first-time customer was smooth and straightforward. It is wonderful to know that you are pleased with our competitive rates and comprehensive protection. Thank you for taking the time to share your positive feedback with us! Angelina
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.