Everything from start to finish was made easy. Also, made a refreshing change that the renewal quote wasn't, like other companies, excessive. Makes one feel you are being exploited unless you make con... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Much better price than other companies. I needed to ask questions about the policy in more detail. Thank heavens I could speak to an actual person (who could answer my queries) and not a chat bot or a... Zobacz więcej
Reakcja na opinię
Have been with Privilege for many years now for my car insurance, I stay with them for their costs & excellent customer service given by their staff, as I usually renew over the phone. Definitely rec... Zobacz więcej
Reakcja na opinię
I let my insurance renew automatically, the only painful part was the price. It’s a £150 or so more than offered through the Meerkat for similar cover. It doesn’t look like loyalty pays, or even goo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Firma ubezpieczeniowa
- również w kategorii:
- Agencja ubezpieczeń komunikacyjnych
- Agencja ubezpieczeń mieszkaniowych
- Ubezpieczenia osobiste
Privilege
Napisane przez firmę
- At Privilege we offer home and motor cover to people from various walks of life. That includes your mate with the 5-bed house. The bloke off the telly who drives a silver Porsche. The lady in the corner shop. Your hairdresser. Your doctor. Your brother. Your mother. And all sorts of people in between.
Dane kontaktowe
Zjednoczone Królestwo
- www.privilege.com
4,4
Doskonała
10 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
As a Non Claims 10 year candidate and…
As a Non Claims 10 year candidate and member of Privilege 30 years I expected a much lower rate of premium. Where are the incentives from Privilege on these bonuses to lower premium renewal?
8 października 2026
Odpowiedź od Privilege
Hi. I understand your concerns. Your No Claim Discount and loyalty are taken into account, but renewal prices are based on a range of factors, including the rising cost of claims and repairs. Thank you for your feedback. Ellie
Still awaiting initial follow-up after…
Still awaiting initial follow-up after first report of car theft. ? Mech engineer contact? + ? Police referral submitted? + ? Refusal to cover temp replacement car hire?
8 października 2026
Odpowiedź od Privilege
We're sorry to hear you're still waiting for an update after reporting your car theft. I’ve left a link to our website below, where you can raise this as a complaint and find more information about our complaint process. We have several ways to raise this, including an online complaint form available on the site. Once we’ve received your complaint, our team will be in touch to try and resolve this with you. Ellie
https://www.privilege.com/complaints
Odpowiedź od Privilege
Thank you for the five stars. We're happy to hear our agent was pleasant, though we note the effort needed regarding your price adjustment. We appreciate your feedback. Ellie
Renewed policy by phone
Renewed policy by phone. Foreign operator, I couldn’t understand them and they couldn’t understand me. Constantly having to repeat myself and spell words. Please give us British operators!
8 października 2026
Odpowiedź od Privilege
Thank you for sharing your feedback. Ellie
Have been with Privilege for some years,.Have been very helpful, and polite
Very helpful , also very polite .
Would recommend you
28 września 2026
Odpowiedź od Privilege
We are so glad to hear that our team provided such courteous and supportive service. Thank you for your kind words and for recommending us to others! Ellie
Odpowiedź od Privilege
It's never our intention to disappoint you with the price. Many factors can affect the cost, including the rising cost of repairs. Thank you for your feedback. Ellie
This company generally are easy to deal…
This company generally are easy to deal with in terms of insurance. I rang through today to check why they were trying to take a double bill from my bank and got through to someone who either wasn’t paying attention to the fact I called in, or something went wrong. I could hear everyone talking in the background but not the actual call handler herself. After ten minutes I couldn’t hear anything and the line cut a minute or two after. Got called back and she had said she was trying to talk to me down the phone but couldn’t hear my end which is odd considering I could hear everyone in the background talking but not her herself.
Having an issue with payments as well not reflecting on their end which has caused an investigation.
I’d just beware of the insurance company, unfortunately I’m only 2 months into my policy and I’m not overly happy with what’s been going on. Anything before this has been easy to manage with them.
9 października 2026
Opinia niezależna
Odpowiedź od Privilege
We're sorry to see we've disappointed you just two months into the policy with us. We're glad to see you were called back after the phone issue. If you need further help, please message our social media team, using the link below. Christy
m.me/PrivilegeUK
Is loyalty valued ?
Increased my premium by over £100. Had a much better offer from TESCO , £110 less for same cover. Phoned to cancel auto renewal and was given a new competitive quote so let auto payment run. Been a long time customer of Privilege and expect BEST renewal quote first time.
8 października 2026
Odpowiedź od Privilege
We appreciate you sharing your experience as a long-standing customer. Receiving an initial price increase is frustrating. The best price is offered first, for the service and products we're offering, sometimes a discount is available. We can check this for you if you contact us. Christy
I dealt with a pleasant
I dealt with a pleasant, helpful, and competent advisor. Thanks to her.
9 października 2026
Odpowiedź od Privilege
We are glad you enjoyed your experience with our helpful team member. Thank you for the review! Christy
Odpowiedź od Privilege
We're happy to hear it, Barry. Thanks for renewing for another year. Aston
Odpowiedź od Privilege
Thanks for sharing your experience with us Sheila, we appreciate it. Aston
Privilege were able to deal with my…
Privilege were able to deal with my queries about renewal efficiently & offered me a substantial premium discount in order to retain my custom.
8 października 2026
Odpowiedź od Privilege
It's fantastic to hear you've renewed and we were able to provide a discount. Thanks for giving us five stars. Aston
Straightforward renewal
8 października 2026
Odpowiedź od Privilege
We're happy to hear it was straightforward to renew. Thanks for your review and for renewing with us for another year. Aston
Much better price than other companies
Much better price than other companies. I needed to ask questions about the policy in more detail. Thank heavens I could speak to an actual person (who could answer my queries) and not a chat bot or a person on a chat line who could not help me when I tried to query my renewal with another company.
8 października 2026
Odpowiedź od Privilege
Its fantastic to hear you've joined us at a much better price than other companies. Welcome to the team, Elaine. Aston
Odpowiedź od Privilege
That's what we like to hear, Shaun. Thanks for your five star review. Aston
I let my insurance renew automatically
I let my insurance renew automatically, the only painful part was the price. It’s a £150 or so more than offered through the Meerkat for similar cover.
It doesn’t look like loyalty pays, or even good driving (no claims for many ,many years!)
8 października 2026
Odpowiedź od Privilege
We appreciate your feedback about our renewal price, Peter. Rest assured, we've taken it on board. Aston
Odpowiedź od Privilege
That's what we like to hear, Jason. Thanks for your great review. Aston
Got it renewed without any trouble
Got it renewed without any trouble. It would have been nice to have a loyalty discount though.
8 października 2026
Odpowiedź od Privilege
It's great to hear you've renewed with us for another year, Barbara. We value your feedback. Aston
Value for money home insurance.
8 października 2026
Odpowiedź od Privilege
That's what we like to hear. Thanks for giving us a great review. Aston
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.