Everything from start to finish was made easy. Also, made a refreshing change that the renewal quote wasn't, like other companies, excessive. Makes one feel you are being exploited unless you make con... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Much better price than other companies. I needed to ask questions about the policy in more detail. Thank heavens I could speak to an actual person (who could answer my queries) and not a chat bot or a... Zobacz więcej
Reakcja na opinię
Have been with Privilege for many years now for my car insurance, I stay with them for their costs & excellent customer service given by their staff, as I usually renew over the phone. Definitely rec... Zobacz więcej
Reakcja na opinię
I let my insurance renew automatically, the only painful part was the price. It’s a £150 or so more than offered through the Meerkat for similar cover. It doesn’t look like loyalty pays, or even goo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Firma ubezpieczeniowa
- również w kategorii:
- Agencja ubezpieczeń komunikacyjnych
- Agencja ubezpieczeń mieszkaniowych
- Ubezpieczenia osobiste
Privilege
Napisane przez firmę
- At Privilege we offer home and motor cover to people from various walks of life. That includes your mate with the 5-bed house. The bloke off the telly who drives a silver Porsche. The lady in the corner shop. Your hairdresser. Your doctor. Your brother. Your mother. And all sorts of people in between.
Dane kontaktowe
Zjednoczone Królestwo
- www.privilege.com
4,4
Doskonała
10 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
You sent out a quote which
You sent out a quote which, when questioned you dropped by £100. In my opinion customers deserve to get the best deal possible first time.
8 października 2026
Odpowiedź od Privilege
We appreciate your feedback, Ben. Rest assured, we have taken this on board. Aston
Feel price hasnt gone up much from last…
Feel price hasnt gone up much from last year.
8 października 2026
Odpowiedź od Privilege
We're happy to hear it, Margaret. Thanks for your five star review. Aston
The cost had not increased much and the…
The cost had not increased much and the gentleman on the phone was very helpful and polite
8 października 2026
Odpowiedź od Privilege
It's great to hear our colleague was helpful and that you've renewed with us for another year. Thanks for your review. Aston
It's worth shopping around
So easy to set up and saved £100 compared to my previous insurance quote and a better upgrade than previous policy
8 października 2026
Odpowiedź od Privilege
That's a great saving, Martin. Thanks for your review, and welcome to the team. Aston
Never long to wait when phoning and…
Never long to wait when phoning and always to speak to. Very pleased with they handled everything.
8 października 2026
Odpowiedź od Privilege
It's fantastic to hear you were pleased with our service, George. Thanks for your five star review. Aston
Wasn't happy with my original quote but…
Wasn't happy with my original quote but upon ringing got a much more favourable price
8 października 2026
Odpowiedź od Privilege
We're happy to hear we could provide you with a price you're happy with. Thanks for your review, Deirdre. Aston
Excellent service
Excellent service. I have been with Privilege for years and am unlikely to go elsewhere.
8 października 2026
Odpowiedź od Privilege
This review is music to our ears. Thanks for your glowing feedback. Aston
Compassionate
Compassionate, dealt with claim quickly and couldn’t have asked for for for more
7 października 2026
Opinia niezależna
Odpowiedź od Privilege
Thank you for your wonderful feedback. We are delighted to hear that our team provided supportive service and handled your situation so efficiently. Nathan
The staff were very supportive to me as…
The staff were very supportive to me as I found the experience very upsetting but they both very good and gave me all the information I needed to claim .
16 września 2026
Opinia niezależna
Odpowiedź od Privilege
We are glad you felt well supported during such a difficult moment. Thank you for your feedback, and we are happy our team could provide clear guidance when you needed it most. Nathan
Local storm ignored claim denied
When a localised storm damaged the roof of my property the agent said there was no recorded adverse weather in your area and declined the claim.
3 września 2026
Opinia niezależna
Odpowiedź od Privilege
Thank you for your feedback. We're sorry top hear the claim was declined. If you would like us to review this, please contact us. Nathan
Same as last time
Same as last time - given the run around for months and end result same wont support claim even though no one has spoken to me and I have no faith that the claim was property assessed - after a delay of 3/4 weeks - asking for more time to assess claim it was then handed over to someone else who was not up to speed - have no faith she had all the documentation and she handed it over to her superior and apparently a "partner " who came back with not supporting this claim ---- after 6 weeks and me constantly chasing meanwhile had to appoint a lawyer myself to represent me costing £5k - whats the point of insurance ?
24 września 2026
Opinia niezależna
Odpowiedź od Privilege
Thank you for taking the time to share your feedback. We recognise how frustrating it is to experience long delays, repeated handovers, and poor communication during a claim process, especially when it leads to unexpected legal expenses.
I’ve left a link to our website below, where you can raise this as a complaint and find more information about our complaints processes. We have several ways to raise this, including an online complaint form available on the site. Once we’ve received your complaint, one of the team will be in touch to try and resolve this with you. Nathan
https://www.privilege.com/complaints
Speak to real people.
The fact that you can speak to a real person to help you with your needs and give advice when needed.
10 czerwca 2026
Opinia niezależna
Odpowiedź od Privilege
We are glad you enjoyed your experience. Thank you for your feedback regarding our direct phone support and guidance. Nathan
Good insurance company and the advisors…
Good insurance company and the advisors were polite
24 września 2026
Opinia niezależna
Odpowiedź od Privilege
We are delighted to hear that you had such a great experience with our team. Thank you so much for sharing your positive feedback with us! Alex
Usually I would say good
Usually I would say good, but god knows where they have their customer services department I cannot get any sense out of it. All I can hear is jabbering, whilst I try to get into my account, which I need to change the password for. Please help...I need to actually speak to someone.
2 października 2026
Opinia niezależna
Odpowiedź od Privilege
Thanks for your feedback. We're sorry to see this has happened. Please message us, using the link below, and we'll be able to help you. Christy
m.me/PrivilegeUK
Odpowiedź od Privilege
We are so pleased to hear that you found our service helpful and very good. Thank you for taking the time to share your positive feedback! Christy
Odpowiedź od Privilege
We're so glad to hear that you had a positive experience with us. We truly appreciate your kind words! Christy
Odpowiedź od Privilege
Thank you for your kind words and for the five-star review. Nathan
Easy renewal
Everything was straightforward.
I like the way that I get a code number by text so that I don't have to remember a password.
25 września 2026
Odpowiedź od Privilege
We are so happy to hear that you found everything straightforward and appreciate your positive feedback about our code system! Nathan
Odpowiedź od Privilege
We are so glad to hear that you consistently find our team helpful. Your positive feedback is truly appreciated! Nathan
Good advice
24 września 2026
Odpowiedź od Privilege
Thanks for your five star review. We appreciate it. Aston
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.