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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

As a first time buyer I found the whole process easy thanks to Zoe and Anna, they always had time for me and made sure I was up to date with everything, couldnt ask for more, thank you for making th... Zobacz więcej

Oceniono na 5 z 5

Had the pleasure of working with Gemma Carter and she made the whole experience really smooth and had a calming influence. Very pleased with her service and the subject matter expertise she has demons... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Please be aware of the current Preston Baker fee pricing strategy. At the valuation stage we were advised to make an initial (non-refundable) pre-payment to receive a reduction in their eventual fees.... Zobacz więcej

Oceniono na 5 z 5

Gemma Carter did a brilliant job of selling our house from start to finish. When out first buyer dropped out halfway through the process Gemma contacted the other parties who had made offers and had r... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik w obrocie nieruchomościami
  2. również w kategorii:
  3. Agencja nieruchomości
  4. Agencja pośrednictwa w wynajmie nieruchomości
  5. Pośrednik kredytów hipotecznych

Napisane przez firmę

Preston Baker Estate Agents - we're all about making moving home easier, and getting you the result you want. We work relentlessly to get the best outcome. When you sell with us you will only deal with one person throughout the process, and will be kept fully informed. We can also help you find your onward move, including homes not on the market. If you are thinking about selling, get in touch for a free property valuation, or book a free valuation here: https://prestonbaker.co.uk/book-valuation?utm_source=trustpilot&utm_medium=trustpilot&utm_campaign


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

828 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(828)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 27

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fabulous !

Fabulous !! Rachel is knowledgeable and so easy to liase with Fantastic ambassador for the company Would highly recommend

12 marca 2024
Opinia niezależna
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Odpowiedź od Preston Baker

Thanks for your review Anna. We really appreciate you taking the time to write it, and we are delighted to hear how pleased you are with the service provided by Rachel.

Oceniono na 5 z 5

Julie gives a 10/10 exceptional service would highly recommend

I loved Julie from the very first time I met her. She was so passionate about our house and really great with our young kids who were home when she came round to do her valuation.

Julie is a lovely person; really gentle, kind and friendly. We opted for a property launch and she had offers for us within a week! Sadly our first buyer’s buyer pulled out therefore our first sale fell through but Julie was incredible and really supported us throughout the second round of viewings.

Our eventual sale and purchase was very stressful (due to the bottom of our chain) but Julie went above and beyond on a daily basis chasing the agents, speaking directly to our buyer and updating me regularly. It all happened very last minute in the end and she was messaging me throughout then even came to see us in the new house on moving day.

Julie; you are an exceptional lady and I cannot recommend you highly enough x

12 marca 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you so much for your review. We are delighted to hear how highly you rate Julie and the service she has provided. Thanks for taking the time to write a review.

Oceniono na 5 z 5

Julie and Pete at Preston Baker

Currently selling my home with PB and the service provided by Pete and Julie is exceptional. They are both really friendly and helpful and are always on hand to answer and questions and provide advice. Would recommend to all my family and friends

14 marca 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you so much for your review - we really appreciate you taking the time to write it. We are very happy to hear how pleased you are with the service provided by Pete and Julie.

Oceniono na 5 z 5

Professional and friendly

Gemma was both professional and friendly and made the process of selling my parent's home much easier. The pre-marketing and open day that Preston Baker offer was very successful in generating interest. Highly recommend.

8 stycznia 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you so much for your review. We really appreciate you taking the time to write it, and to hear how happy you have been with the service provided by Gemma.

Oceniono na 1 z 5

From a buyers point of view, they are the estate agents to avoid.

Too much stressful experience. Throughout the process, there were allegations being put on us as to if we were non-serious buyers. No polite way to communicate. Always questioning and that too as if you are being instructed to do it asap.

On the day of completion, no way to organise the hand over of keys. The estate agent didn't picked our phone and we had to stand outside the house for an hour in cold with a one year old. Totally unacceptable behavior

8 marca 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Hi Mai. We are very disappointed to note the contents of your review. We would be like the opportunity to talk through the issues you raise in more detail, not only to obtain your direct feedback but also to establish how our service can be improved by learning from your experience. Please feel free to email me on susan.preston@prestonbaker.co.uk I look forward to hearing from you. Kind Regards, Susan Preston

Oceniono na 5 z 5

Rachel was great from the start

Rachel was great from the start. Came to see us at a time that suited us at short notice and advised on a price she felt was achievable. She even came to the house with the photographer to ensure that the highest level of photos were taken using her expertise in what catches buyers attention. She got us 4 offers and we accepted a cash offer at the full asking price which was great.

1 marca 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thanks for your review Bradley; it's great to read about your positive experience with Rachel and Preston Baker in selling your home. We really appreciate you taking the time to write it.

Oceniono na 5 z 5

David Reeves at PB

David has been a fantastic estate agent, keeping us informed throughout our sale and supporting our interests. The process from initial valuation through listings and offers could not have been easier. Fingers crossed now for the sale to go through as smoothly as the rest of the process.

6 marca 2024
Opinia niezależna
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Odpowiedź od Preston Baker

Thank you for your review and great feedback on David. It is very much appreciated.

Oceniono na 5 z 5

Carol Gunn

We recently met with Carol Gunn on a viewing> The house was not occupied an Carol had been there early put the heating on and lit the log burner. How many other Estate Agents do that?
Carol was very well informed on the property.
Carol has since valued our current property and was professional in her approach.
She is an asset to PB.

16 stycznia 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you for your review and such positive feedback on Carol. It is very much appreciated.

Oceniono na 5 z 5

It’s early days but the agency was…

It’s early days but the agency was quick to respond to my request for a valuation and it was an absolute pleasure to meet Rachel. She was pleasant, helpful, clear and intuitive.

9 lutego 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you so much for your review. We really appreciate you taking the time to write it.

Oceniono na 5 z 5

Never disappointed in Preston Baker …

I would never use anyone other than Preston Baker, they’ve been our Estate Agent a few times now and they have been so helpful, productive & get the job done! We’ve sold niche properties (equestrian) and they get the right people through the door, they don’t just rely on Rightmove to do the work, they target the proper audience, I have 100% faith in them so if you use them and be prepared to sell or buy quickly!!

6 marca 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you so much for your review, and for taking the time to write it. It is very much appreciated.

Oceniono na 5 z 5

Great customer service

My wife and I used Preston Baker Estate Agents to sell our home in 2020. We will use them again when we come to sell our current home due to the service we received. Outstanding attention to detail and customer service second to none in the Selby area.

5 marca 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you so much for your review. We really appreciate you taking the time.

Oceniono na 5 z 5

House valuation

Great service. Sarah was very polite and knowledgeable. Would definitely recommend.

23 stycznia 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you for your review. We really appreciate it.

Oceniono na 5 z 5

Jess and Andy at Preston Baker

Jess and Andy at Preston Baker, worked so incredibly hard for us. We couldn’t be more thrilled with their positive attitude and professionalism. They made us feel like we were one big team and that working together our success was inevitable. They achieved this through brilliant feedback, availability, insightful advice, dedication, and a refreshing willingness to go the ‘extra mile’

It’s been a truly fantastic experience. Thanks so much

28 lutego 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you for your review for Jess and Andy. It's very much appreciated.

Oceniono na 5 z 5

Delighted!

We have been thrilled with every aspect of Jess and Andy from Preston Baker. They really are dedicated to helping people navigate through what can be a stressful time. We've both bought a house from them and now sold one. Jess and Andy did everything swiftly, professionally and took the pressure off us. Thank you both! Much appreciated.

23 lutego 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you for your kind review for Jess and Andy. We very much appreciate you taking the time to write it.

Oceniono na 5 z 5

Responsive, approachable & personalised service

We instructed Carol Gunn at Preston Baker for the sale of our property in Harrogate. Her approach was personal and she spent time to understand our situation.
Carol was approachable, responsive and enthusiastic. She was always quick to get back to us even if working late or on weekends.

9 września 2023
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you for your review for Carol. We appreciate it.

Oceniono na 1 z 5

Worst experience of my life I thought…

Worst experience of my life I thought being logical if I'm buying of them I'll sell with them nothing logical there they wanted for me to move into rental accommodation why as they said you'll be in in no time it took 2 years 4 months so much for no time and they actually got the dates wrong the put me with a solicitor who doesn't do new builds then with 2 solicitors who couldn't communicate there so much more you wouldn't belive me all I can say like most people I know say don't go with them waste of space

24 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

We have been on a journey

We have been on a journey and Gemma Duxberry has been patient, understanding and supportive going through the process. We exchanged today and honestly, I wasn’t sure I would get to this point if it wasn’t for Gemma.

7 lutego 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you for your review, and thanks for taking the time out to write it. It means a lot.

Doświadczenie Trustpilot

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