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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

As a first time buyer I found the whole process easy thanks to Zoe and Anna, they always had time for me and made sure I was up to date with everything, couldnt ask for more, thank you for making th... Zobacz więcej

Oceniono na 5 z 5

Had the pleasure of working with Gemma Carter and she made the whole experience really smooth and had a calming influence. Very pleased with her service and the subject matter expertise she has demons... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Please be aware of the current Preston Baker fee pricing strategy. At the valuation stage we were advised to make an initial (non-refundable) pre-payment to receive a reduction in their eventual fees.... Zobacz więcej

Oceniono na 5 z 5

Gemma Carter did a brilliant job of selling our house from start to finish. When out first buyer dropped out halfway through the process Gemma contacted the other parties who had made offers and had r... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik w obrocie nieruchomościami
  2. również w kategorii:
  3. Agencja nieruchomości
  4. Agencja pośrednictwa w wynajmie nieruchomości
  5. Pośrednik kredytów hipotecznych

Napisane przez firmę

Preston Baker Estate Agents - we're all about making moving home easier, and getting you the result you want. We work relentlessly to get the best outcome. When you sell with us you will only deal with one person throughout the process, and will be kept fully informed. We can also help you find your onward move, including homes not on the market. If you are thinking about selling, get in touch for a free property valuation, or book a free valuation here: https://prestonbaker.co.uk/book-valuation?utm_source=trustpilot&utm_medium=trustpilot&utm_campaign


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

828 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(828)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 27

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Highly Recommended - Thank You Angela & PB

In the midst of the rollercoaster of buying and selling houses, Angela at Preston Baker made the whole process worthwhile. Her professionalism, dedication, communication and support throughout the whole process was nothing short of exemplary and I’m so glad we chose to sell our house with Preston Baker. Initially we went with a different agent thinking did it really matter which agent we went with but we can honestly say the service previously experienced and on the other side of the chain were worlds apart from what we received from PB throughout that we cannot recommend Angela and PB highly enough to anyone embarking on a house moving journey. Yes the fees the matter when weighing up your options but the service you receive is invaluable so make sure you choose the right fit for you and your family - we certainly did. Thank you!

1 maja 2024
Opinia niezależna
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Odpowiedź od Preston Baker

Laura, Thanks so much for your review. We really appreciate you taking the time to write it. We are delighted to hear how pleased you are with the service provided to you by Angela.

Oceniono na 5 z 5

Professional friendly service

Excellent service so far communication is superb , open and honest feedback and dialogue throughout once viewing has taken place .Julie is a true professional she is professional at all times, friendly courteous polite and caring.She understands our needs as a vendor and therefore I feel she is a credit to the estate agency industry .Big Thank you .

3 maja 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thanks for your review. We are so pleased to hear how happy you are with the service provided to you by Julie.

Oceniono na 5 z 5

Amazing service

Can’t say enough about how well the sale of our house was managed by Gemma. What can be quite a stressful event was made easier knowing we had advice whenever we needed it (even on her days off). When our sale fell through, Gemma was straight back on with the marketing and arranging new viewings very quickly to keep the momentum going with our move. She helped push everything through at the end also, giving the solicitors a much needed nudge along.
Thank you so much Gemma!

2 maja 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you for your review and for taking the time to write it. We are delighted to hear how pleased you are with the service provided to you by Gemma.

Oceniono na 5 z 5

Couldn’t recommend Pete & Julie…

Couldn’t recommend Pete & Julie more!!!! Sold our house straight away and been great throughout the whole process! Would 100% be recommending to all friends and family and will use them again if we were to move again!

26 kwietnia 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thanks for the lovely review Emily; we really appreciate it. Happy to hear how pleased you are with the service provided to you by Pete and Julie and that your house sold straight away!

Oceniono na 5 z 5

Steph at Preston Baker

Steph at Preston Baker has provided excellent customer service. She has accommodated viewing times, discussed options and values my house. She offers a complete service.

25 kwietnia 2024
Opinia niezależna
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Odpowiedź od Preston Baker

Thanks so much for your review Debra. We really appreciate you taking the time to leave it, and to hear how pleased you are with the service provided to you by Steph.

Oceniono na 5 z 5

Angela Williams

I would highly recommend Angela Williams.
From our first meeting she was so helpful,knowledgeable and her customer service superb.
Nothing was too much trouble at any time of the day! Any queries were answered immediately.
She made our process run smoothly and is extremely personable.
I will without a doubt be asking personally for Angela again.
Thank you so much

19 kwietnia 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thanks for taking the time to leave a review Emma - it is much appreciated. We are very happy to hear how pleased you are with the service provided to you by Angela.

Oceniono na 5 z 5

Property Valuation

Hedley came to view our property. He was prompt, introduced himself and the company prior to viewing.
He was professional and respectful at all times and only proceeded to view when asked to do so. Throughout, he was engaging - asking only appropriate and relevant questions. He even shared some of his views and visions on the future prospects of our home and what new buyers would be looking for, which I found very interesting. He had clearly done his homework/research prior and provided me with an expected and realistic valuation. He provided some advice about "pre-sale clearouts" to promote a better selling opportunity - again which I found extremely useful. All in all - a very positive experience. Thank you.

12 kwietnia 2024
Opinia niezależna
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Odpowiedź od Preston Baker

Thank you for your review Dawn. We are delighted to hear how pleased you are with the service provided to you by Hedley.

Oceniono na 5 z 5

Anna Greaves from Preston Baker

Anna came to our house and gave a valuation for the property and supplied us with a comprehensive outline of the sales process. Her knowledge of the current housing market and the practical advice she offered were invaluable. We most certainly plan to use the company when we put our house up for sale.

10 kwietnia 2024
Opinia niezależna
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Odpowiedź od Preston Baker

Thanks for your review Alan. We are delighted to hear how pleased you are with the service provided to you by Anna.

Oceniono na 5 z 5

Angela Williams from Preston Baker is simply the best

We could not be happier with Preston Baker estate agents when we sold our house. Angela from Preston Baker is just fantastic and we would have been lost without her. From start to finish, her communication with us was amazing. We had her mobile number so could text or ring her at any time and she would respond immediately. She was so proactive and chased everyone involved in the chain to ensure our house sale went through quickly and smoothly. She greatly reduced our stress levels during a stressful time. Angela helped us achieve full asking price for our house sale and subsequently we managed to buy our dream home.
She was approachable, friendly, efficient and supportive throughout. We highly recommend Angela from Preston Baker to anyone considering selling their house.

13 grudnia 2023
Opinia niezależna
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Odpowiedź od Preston Baker

Anna, Thank you for your review - it is very much appreciated. We are delighted to read how pleased you are with the service provided to you by Preston Baker and particularly from Angela, and that she helped you achieve full asking price for your home allowing you to buy your dream home.

Oceniono na 1 z 5

They never respond to your phone call…

They never respond to your phone call to busy just don't care

13 kwietnia 2024
Opinia niezależna
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Odpowiedź od Preston Baker

Hi Malik. We are very disappointed to read the contents of your review. We would be like the opportunity to talk through the issues you raise in full detail, not only to obtain your direct feedback but also to establish how our service can be improved by learning from your experience. Please feel free to email me on susan.preston@prestonbaker.co.uk I look forward to hearing from you. Kind Regards, Susan Preston

Oceniono na 5 z 5

Excellent service from Julie at Preston…

Excellent service from Julie at Preston Baker. Julie was easily contactable and always willing to help. She made the process of buying the house smooth and provided a good communication chain between us and the sellers. Overall, it was a hassle and stress free experience. Thank you

3 kwietnia 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you so much for your review Jaya - it is very much appreciated. We are delighted to hear how pleased you are with the service provided to you by Julie.

Oceniono na 5 z 5

Jess Fox was amazing

Jess Fox was amazing, she talked me through and supported me buying my first home. Always contactable and happy to answer all my silly questions. She made the whole process less stressful and I felt I was in good hands. Highly recommend.

4 kwietnia 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you for taking the time to leave a review Vicki - it is very much appreciated. We are delighted to hear how pleased you are with the service provided to you by Jess.

Oceniono na 5 z 5

What a joy to work with Gemma

What a joy to work with Gemma. In a slow market she has kept our property in the public eye. Totally proactive, a great down to earth communicator with realistic valuations .
She is conscientious, pleasant and a great asset to her clients and her company

10 kwietnia 2024
Opinia niezależna
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Odpowiedź od Preston Baker

Thank you so much for your review - it is very much appreciated. We are delighted to hear how pleased you are with the service provided to you by Gemma.

Oceniono na 5 z 5

The photographer was absolutely…

The photographer was absolutely amazing. He took his time and wasn’t in a hurry. He was very approachable and explained to me what he was doing, advised on what ornaments to leave and ones to remove so as to get the best results. Thanks, Roza

10 kwietnia 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thanks for the review Roza. We appreciate you taking the time to write it, and are delighted to hear how pleased you were with our photographer and the results.

Oceniono na 5 z 5

What a ride!

What a ride. So many complications with our sale/purchase but Gemma was always on it. Very calm, very able, always knowledgeable, right up to the wire phoning solicitors across the whole chain to hurry them up. Absolutely superb - give her a raise.

3 kwietnia 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you for your review. We are delighted to hear how pleased you have been with the service provided to you by Gemma.

Oceniono na 5 z 5

I would definitely recommend Preston…

I would definitely recommend Preston Baker to both buyers and sellers.

We recently had two viewings with them and both agents were very professional and knowledgeable about the properties.

16 marca 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you for your review Oliver. We really appreciate you taking the time to write it and we are delighted to hear of your positive experiences viewing properties with Preston Baker.

Oceniono na 5 z 5

House Sale

Great and efficient service from Hedley. Well organised with getting potential buyers to view the property.

20 listopada 2023
Opinia niezależna
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Odpowiedź od Preston Baker

Thanks Neil - we really appreciate you taking the time to leave us a review, and we are delighted to hear how pleased you are with the service Hedley provided to you.

Oceniono na 5 z 5

Great estate agents and very helpful…

Great estate agents and very helpful with all of our enquiries! Would definitely recommend them to anyone

19 marca 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thanks for your review Kate - we really appreciate you taking the time to write it, and are delighted to hear how pleased you are with the service Preston Baker has provided to you.

Oceniono na 5 z 5

Jim Holt

My wife and I are very pleased with the valuation Gemma Bolton conducted on our flat. Gemma’s objectivity and unbiased impartiality provided us a realistic valuation, not just one we wished for. We highly recommend Gemma for residential property valuation and sales services.

11 marca 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thanks for your review Jim, and for taking the time to write it. We are delighted to hear how pleased you are with the service provided by Gemma.

Oceniono na 5 z 5

Very successful sale process and Preston Baker has made me feel I am an important client.

I am still in the process of selling my house but I feel safe and extremely well looked after by Gemma D. Gemma has helped me feel confident in the process always giving advice when needed. She also led me through a successful sales process where my house for well over the initial asking price.

16 marca 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thanks for your review Helen - we really appreciate it.

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