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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

As a first time buyer I found the whole process easy thanks to Zoe and Anna, they always had time for me and made sure I was up to date with everything, couldnt ask for more, thank you for making th... Zobacz więcej

Oceniono na 5 z 5

Had the pleasure of working with Gemma Carter and she made the whole experience really smooth and had a calming influence. Very pleased with her service and the subject matter expertise she has demons... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Please be aware of the current Preston Baker fee pricing strategy. At the valuation stage we were advised to make an initial (non-refundable) pre-payment to receive a reduction in their eventual fees.... Zobacz więcej

Oceniono na 5 z 5

Gemma Carter did a brilliant job of selling our house from start to finish. When out first buyer dropped out halfway through the process Gemma contacted the other parties who had made offers and had r... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik w obrocie nieruchomościami
  2. również w kategorii:
  3. Agencja nieruchomości
  4. Agencja pośrednictwa w wynajmie nieruchomości
  5. Pośrednik kredytów hipotecznych

Napisane przez firmę

Preston Baker Estate Agents - we're all about making moving home easier, and getting you the result you want. We work relentlessly to get the best outcome. When you sell with us you will only deal with one person throughout the process, and will be kept fully informed. We can also help you find your onward move, including homes not on the market. If you are thinking about selling, get in touch for a free property valuation, or book a free valuation here: https://prestonbaker.co.uk/book-valuation?utm_source=trustpilot&utm_medium=trustpilot&utm_campaign


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

828 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(828)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 27

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Looking for property in Leeds is…

Looking for property in Leeds is difficult especially when you don't know the area. Huge thanks to Rachel from PB for helping us with our search and giving us a great suggestion for lunch. We loved it and will hopefully be moving into the area soon!

6 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Carol Walker-Gunn

Carol is truly amazing! Always available to help along the way. She has so much experience but not only that, she cares.
We had the most difficult sale and purchase transaction and I’m sure, without Carol, it would have been much worse. She went above and beyond to make it happen, her direct lines to the solicitors involved saved the day.
She’s a marvel

4 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Highly recommend

Jess was amazing in helping us both sell and buy our new home. She listened to us and understood what we wanted from the move.
She encouraged us to view a house we hadn't considered (which we then fell in love with), helped us secure an offer on it, helped us reach the asking price on our sale, and gave invaluable advice along the way.
When Jess was away, Andy was available and was always just as helpful.
We can't thank them both enough for making our move possible.

18 października 2024
Opinia niezależna
Oceniono na 5 z 5

Great service from Gemma at PB!

Gemma Carter from Preston Baker did a fantastic job with our house sale. So much hard work and experience went in to it that we are so thankful for. From getting us sold in a matter of days to being right there on the case (daily) as we approached exchange to ensuring it all went according to plan, despite a few bumps along the way! We cannot recommend Gemma enough. Friendly, professional, responsive, knowledgable and approachable. Thank you so much Gemma.

11 października 2024
Opinia niezależna
Oceniono na 5 z 5

Wonderful Agent Experience

We’ve both bought and, more recently, sold a house with Danielle Cooper. She’s an exemplary agent, really going the extra mile right down to chasing solicitors whilst on the beach!

Our sale was of an unusual and niche property but Danielle made it feel like we were selling something that had much wider appeal. Our marketing was specifically tailored and she leveraged her connections to get us sold and sorted in no time.

Thanks again to Preston Baker and Danielle, we won’t hesitate to recommend you.

19 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

A great experience thanks to Jess Fox at Preston Baker

My sale in Headingley completed this week. Preston Baker now have self employed associates who each cover their own area, and that clearly works. I can't say enough good things about Jess Fox who I believe covers Headingley, Horsforth, Kirkstall, Leeds City Centre etc along with her business partner Andy. Jess was clearly invested personally in selling my house, and put so much effort in from start to finish.
At the outset she advised me how to make small changes to my house to make it more attractive to a wider audience. She proactively contacted potential buyers and conducted the viewings herself. Jess knows her area, knows her properties, knows her potential buyers and is great at matching them up. You're not just a name on a list.
Who else would give a first time buyer who was new to Headingley a personal tour of the area after their viewing?!
Once an offer was accepted, Jess was adept at managing all parties involved (buyer/seller & solicitors) and getting the sale completed.
During Jess's holiday as my completion neared, her colleague Andy was able to step in seamlessly and keep the momentum up.
All in all, Jess & Andy took the pain out of a stressful process with professionalism, humour & hard work.

30 września 2024
Opinia niezależna
Oceniono na 1 z 5

Absolute joke gives me 2 dates for…

Absolute joke gives me 2 dates for moving and doesn't accept responsibility go through review procedure done by fellow colleague result nothing to answer to see what ombudsman says if I'm still alive when they come to decision

15 stycznia 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Dear Mr Eccleston,

We're sorry to hear how you feel about your experience with Preston Baker.

Whilst we completely understand the stress this process must have caused, as we have discussed at length throughout our thorough investigation of your complaint, we as the sales and marketing agent, do not confirm moving dates, it is your solicitor that confirms this. Unfortunately we were unable to release keys to you on the day you arrived with your furniture, as you had not legally exchanged contracts and therefore were not the legal owner. We have provided all evidence to the ombudsman and will await their ruling on the matter. In the meantime we wish you happiness in your new home.

Kind Regards

Tom Kirk
CEO

Oceniono na 5 z 5

Such lovely people they can’t do enough…

Such lovely people they can’t do enough for you, pictures they take are outstanding and they always keep you up to date and explain things very clearly, estate agents fees are all about the same except with Preston baker you do get your money’s worth and more certainly no complaints from me

15 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

We hired Preston Baker to handle our…

We hired Preston Baker to handle our house sale as they have an outstanding reputation and we can say without a doubt that they certainly lived up to that reputation.
One of the most difficult times in buying and selling a house is the final month when having to deal with solicitors, vendors and purchasers and Terri Burrows from Preston Baker, who was looking after us, definitely came through for us. Terri not only did what would be expected from an estate agent, but she even went the extra mile, and we can say without a doubt that our house sale and purchase would have taken much longer had it not been for Terri's efforts in the final week when some challenging situations and difficulties arose.
We cannot recommend Preston Baker highly enough and if you want an estate agent that delivers more than what it promises then this is the estate agent for you.
Rob & Margaret
Doncaster

1 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Gemma Carter of Preston Baker is the best estate agent in North Leeds

We have worked with many many estate agents over the years. Gemma Carter of Preston Baker is head and shoulders above any of them. She recently successfully negotiated a very complex deal that incorporated two leases to be negotiated as well as the sale and she achieved it all within the target date. If you want to achieve the best price for your property and have confidence in a professional engagement and getting a deal over the line you are in a very safe pair of hands with Gemma Carter.

28 czerwca 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thanks for your review, and it's great to hear how pleased with Gemma's service you are.

Oceniono na 5 z 5

i highly recommend Gemma Carter

i highly recommend Gemma Carter . Throughout our purchase Gemma was patient and extremely helpful and greatly assisted the transaction

9 lipca 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thanks so much for your review Simon; it is much appreciated. We are very happy to hear how pleased you are with the service provided to you by Gemma.

Oceniono na 5 z 5

Highly recommended

We recently sold our house through Preston Baker, and we couldn’t be happier with their service. After a less-than-ideal experience with another estate agent in Leeds, we switched to Preston. Jess, our main contact, was brilliant from start to finish. She was incredibly responsive, keeping us updated after every viewing. Her dedication and hard work helped in getting our house sold. Highly recommended! 👏🏡”

13 czerwca 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thanks for your review Samuel. We really appreciate you taking the time to write it, and are delighted to hear how pleased you are with the service provided to you by Preston Baker and Jess.

Oceniono na 5 z 5

A refreshingly good agent

Not used these to sell a property, but having looked for a property over the last few months I’ve dealt with more than a few estate agents 🙄 So, how refreshing to deal with Preston Baker, efficient, knowledgeable, professional and you
could see the good rapport they built up with their client and nothing was too much trouble.
Not all agents are the same!

15 czerwca 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you for your review Fiona, and we appreciate the lovely feedback.

Oceniono na 5 z 5

Exceptional service

We had a fantastic experience with Preston and Baker from our initial inquiry through to the completion of our property sale. The team was both professional and friendly, making the entire process smooth and stress-free.

A special thank you to Rachel Landsdell, who kept us fully informed at every step of the sales process. Rachel went above and beyond, offering unwavering support and invaluable advice. Her dedication and proactive approach were truly appreciated.

We were particularly impressed with the fast communication, ensuring our queries and requests for updates were promptly addressed. Rachel's assistance in dealing with the solicitors to expedite the completion was invaluable.

Overall, the team at Preston and Baker was lovely to work with. They were always happy, honest, and transparent with us, especially Rachel, who was our first and constant point of contact. After our positive experience, we wholeheartedly recommend Preston and Baker for all your property needs.

15 kwietnia 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thanks Claire - what a lovely review. We are really happy to hear how pleased you are with the service provided to you by Preston Baker and Rachel. We really appreciate your comments.

Oceniono na 5 z 5

Appreciation for Gemma Carter

We wanted to highlight our appreciation of fantastic service received from Gemma Carter on the purchase of our property. Gemma consistently went above and beyond her remit to support and progress the sale forward and connect all dots. Her communication, dedication and professionalism were superb and she was always quick to respond. Unfortunately our solicitors were dreadful, but Gemma supported with giving them a nudge and provided us with updates that we would likely never have got so we could action items and keep things moving. We do not think we would be happily settled in our new property now without her. Gemma is a big asset to Preston Baker. We cannot thank you enough!

2 maja 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thanks Lauren. We really appreciate you taking the time to leave us a review. We are delighted to hear how pleased you are with the service provided to you by Gemma.

Oceniono na 5 z 5

Angela has been great and really…

Angela has been great and really supportive. When we were considering selling, Angela spent a great deal of time talking us through the process and what to expect. We are selling and buying with Angela and she has made the process so smooth and easy :)

25 maja 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thank you for your review Ishka. We really appreciate you taking the time to write it and are delighted to hear how pleased you are with the service provided to you by Angela.

Oceniono na 5 z 5

Helpful, Knowledgeable, Tailored

Steph was great. Supportive and understanding as I consider whether to sell my home...something that is a very big decision to make. She provided me with the relevant information and I never felt under any pressure to make a decision. If I decide to sell I will definitely be back in touch with Steph. Thank you.

24 kwietnia 2024
Opinia niezależna
Logo Preston Baker

Odpowiedź od Preston Baker

Thanks for your review Sara. We really appreciate you taking the time to leave a review, and to hear how pleased you are with the service provided to you.

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