Premier Inn At Home Recenzje 

The bed is so comfortable also the bedding are great quality .I wished i knew earlier about being able to order premier inn beds & bedding ! Best ever ive ever bought

Excellent pillows, previously purchased before, so these were a replacement.

Great mattress, duvet and pillows, duvet, just like in the hotels, comfortable and good for a great night's sleep. I did have a slight issue in my delivery as their original mattress was damaged, but rather than deliver in such a state it was cancelled and rebooked for another day, that day was convenient but a quick phone call to their customer services got that changed without any fuss. Product arrived and the delivery team took it upstairs (2nd floor) to where I wanted and took my old one away without any fuss. Great product, great delivery and excellent customer service.

Comfortable, soft bedding. 4 tog is perfect

Ordered our mattress on the Saturday and was delivered on the Tuesday because ordering on the weekend is the same as a Monday so technically it was still next day delivery. The 2 gents brought the mattress to the upstairs bedroom and took the other mattress away.
After 3 weeks of use my back is now happy that we have this new bed.
I have given 5 stars as a review despite having a slight negative which was not knowing if we were to take our old mattress off in readiness for the new one (which we had done) as that would of saved us a job had we known.
Overall great service and great mattress.

Easy to navigate website good communication about delivery

Great service, quick delivery and great product

I purchased a Premier Inn Mattress 2.0 which was delivered on 29th June 2026 after an initial incorrect delivery. Unfortunately, the mattress has serious structural support issues; despite being advertised as "Medium/Firm" with "Zoned Pockets", it sags excessively in the center, causing severe back pain.

I submitted a formal complaint under the Consumer Rights Act 2015 requesting a resolution/refund. It has been over 5 working days and despite a follow-up email, I have received zero response from customer service.

Ignoring customer complaints about product faults is unacceptable for a brand of this scale. I expect customer support to contact me immediately to arrange the return and full refund for my order.

On time delivery with helpful staff. Mattress seems very comfortable although a little on the soft side.

Excellent product, great service. Im very satisfied and recommend to everyone.

Following our stay at the Premiere Inn, County Hall, London we discovered their pillows were especially comfortable. I had been suffering with neck ache for week / months to be honest.
We were informed we could buy these pillows online at Premier at Home, which is what we did.
I can honestly say, my aches and pains have well and truly vanished and I awake every morning pain free.
Thank you Premier Inn. ⭐️⭐️⭐️⭐️⭐️

fabulous beds

Excellent products and a great installation

Great communication and spot on time, mattress is perfect

It was easy to order. Pillows received and comfortable as always but not as robust as they used to be. I ordered the soft pillows as usual and after 1 month of normal use they are beginning to sag. Im not sure if they've changed their manufacturer but they are not as good as they used to be.

Unfortunately the mattress is not as comfortable as the ones we have used in the Premier Inns that we have stayed in but hopefully it will improve in a few weeks.

I’m now able to give an honest review as I received my first mattress in an unacceptable condition the protective plastic ripped and the outer material soiled.
The staff however at Silent Night were excellent namely Amanda who dealt with the situation efficiently despatching a replacement immediately and I receive the replacement yesterday the 3 rd August having originally placed the order on 5th July . I live on an island which offers certain challenges ie the use of 3 different Carriers .
I experienced my best nights sleep since. I last slept in a Premier Inn Thanks.

We have stayed in premier inn numerous times and have always loved the beds. We noticed you could buy them for the house. I ordered one online through the premier inn website was quick and easy to do price was reasonable and it came with a free duvet mattress topper and pillows for an added bonus we also chose to have our old mattress uplifted when they brought the new one. Delivery was arranged for 2 weeks later. Day before they gave our time slot for delivery guys came on time and set up our new one and took old one away was a great service. Love the new one it is so comfy and great quality

Lovely firm mattress more firm than medium. No movement in the night from my husband. Good edges no give. Would recomend.great quality.