Pet protect have been wonderful, professional and always keep you in the loop so you know what’s going on.insurance claims always paid without any problems.my dog Rogue was my world and sadly after 6... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I hadn’t experienced Pet Protect before insuring our cat so took a chance that they would be true to their reviews. Hands down they’ve been the most prompt and simple insurers to deal with. No q... Zobacz więcej
When one of our dogs needed surgery to remove a suspicious lump our vet was able to submit a costing and get it pre-approved before we went ahead so we knew what was covered and how much we needed to... Zobacz więcej
Reakcja na opinię
Absolutely disgusted with this company. 12 years without a single claim and then suddenly my little doggy needed a lump removing from his front leg and rear leg joint. After dragging there he... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Pet Protect is a well established provider of pet insurance products for cats & dogs in the UK and has been covering pets for over 40 years. Our Lifetime cover offers peace of mind and helps to protect your pets if they become unwell.
Dane kontaktowe
4th Floor, Limelight, Elstree Way, WD6 1JH, Borehamwood, Zjednoczone Królestwo
- 0345 602 4797
- enquiries@petprotect.co.uk
- www.petprotect.co.uk
Pet Protect Pet Insurance
4,3
Doskonała
4 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service
Very quick at providing a pre-authorisation which meant my cat was able to get the treatment she needed as soon as possible. Easy to organise along with the vet clinic and I'm happy with the cover they provided in line with our policy!
Pet insurance is really really important and I can say Pet Protect is one insurance provider I would recommend to people
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're happy to hear that the pre-authorisation process was quick and easy. We appreciate your recommendation and are glad our cover met your policy's expectations. Thank you for your positive feedback! Pet Protect
Odpowiedź od Pet Protect
We appreciate you taking the time to share your positive experience ; it means a lot to us. Thank you. Pet Protect
Keep it up !
Once the claim was set up through our Vets the whole process has been painless and very efficient. Keep it up !
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're happy to hear that the claim process has been efficient. Thank you for your positive feedback; we appreciate it! Pet Protect
Sam Roberts on live chat
Sam Roberts on live chat, was excellent. Very compassionate, very helpful and very sincere. Laura Woollvin
6 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We appreciate you sharing your positive experience. We're happy to hear that our team member was compassionate and helpful. Thank you for your feedback. Pet Protect
Genuine and sympathetic helpdesk agent…
Genuine and sympathetic helpdesk agent - Georgia. We were cut off right at the end of the call and they followed up with an email immediately to apologise, which wasn't necessary, but I really appreciated it, given the upsetting circumstances of my pets condition. We did a direct claim via the vets, paperwork was easy to complete and the agent helped me through it. It was approved without delay and was a weight lifted off my shoulders not having to deal with that during a worrying time.
31 marca 2026
Opinia niezależna
Odpowiedź od Pet Protect
We appreciate your kind words. We're so glad the claim process was smooth and that it eased your worries during such a difficult time. It's wonderful to know our team could provide support. Thank you. Pet Protect
Submitting my claim was easy and Pet…
Submitting my claim was easy and Pet Protect paid the claim without an issue
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're happy to hear that submitting your claim was easy and that it was paid without any problems. Thank you for your feedback. Pet Protect
Been with pet protect for more than 15 years
Been with pet protect for more than 15 years. They always pay my claims quickly
5 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We appreciate your long-term loyalty and are so glad to hear that our claims process has been quick and easy for you over the years. Thank you. Pet Protect
Excellent company to deal with
Excellent company to deal with, hassle free!
5 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're happy to hear that your experience was a good one. Thank you for your positive feedback; we appreciate it. Pet Protect
A first class claims service
A first class claims service. As an insurance professional myself, I wish all insurers dealt with claims in such an efficient way. Hugely impressed!
5 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're happy to hear that you had a good experience with our claims service. We appreciate your positive feedback and are glad you're impressed with our process. Thank you. Pet Protect
Happy Customer.
Efficiency. Speed. Politeness, Information. Cooperation.
Quick settlement. Liaison with Vet.
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Pet Protect
We appreciate your kind feedback. We are happy to hear that you were pleased with our quick settlement. Thank you. Pet Protect
Pet protect are very efficient in…
Pet protect are very efficient in dealing with claims in a timely manner
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Pet Protect
We appreciate you taking the time to share your positive experience. We're happy to hear that our claims process was efficient for you. Thank you. Pet Protect
Service is good.The increased cost as…
Service is good.The increased cost as we have claimed for Nana's long term allergy,cytopoint ,unfair charges are increased because we need to claim long term , especially the yearly increase for the same condition as you state it's a new year no excuse for these charges .
Mr Kelvin Luscombe
16 lutego 2026
Opinia niezależna
Odpowiedź od Pet Protect
We appreciate your feedback. We understand your concern regarding the cost increases. Thank you for taking the time to share your experience. Pet Protect
Hi Booking was easy and it gives good…
Hi Booking was easy and it gives good cover
2 marca 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're happy to hear that the process was easy and that you like the cover we offer. Thank you for your positive feedback! Pet Protect
Easy to cancel my pet insurance
Having to cancel my pet insurance policies was made very easy, which surprised me considering I was using the chat bot!
1 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
Whilst we are sorry to see you had to cancel, we're happy to hear that canceling your policies was a straightforward process. Thank you for your feedback! Pet Protect
Used there chat service ,was great…
Used there chat service ,was great really easy to use ,such a great company to deal with ,I tell all my friends and family to use
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're happy to hear that our chat service was easy to use. It is wonderful to know that you had a good experience, and we appreciate you sharing it with others! Thank you. Pet Protect
Seamless experience
Seamless experience when dealing with. Very pleased with their product and service
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're happy to hear that you had a good experience! We appreciate your positive feedback regarding our product and service. Thank you. Pet Protect
Helpful but increasingly expensive
If I need to contact Pet Protect they are always courteous and helpful. They have settled claims for me over many years. Now my dog is elderly and fragile, however, and had an operation last year, the cost of the policy has doubled since April 2025. I know there are actuarial reasons for this, but it's made it very difficult to pay on a pension, especially with everything else going up in price. I've had to go onto monthly instead of annual payments. This is why they get 4 stars and not 5.
To be fair, I haven't claimed from other insurance companies and so can't make a comparison.
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Pet Protect
We appreciate your long-term custom and are glad we've been helpful. We acknowledge your concerns regarding the policy cost increase due to your dog's age and operation, and the impact on your pension. We value your feedback. Thank you. Pet Protect
Quick and prompt at sorting out an…
Quick and prompt at sorting out an issue I had very efficiently handled
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Pet Protect
We are happy to hear that we efficiently resolved the issue you experienced. Thank you for your positive feedback; it means a lot to us. Pet Protect
Affordable pet insurance
30 marca 2026
Opinia niezależna
Odpowiedź od Pet Protect
We appreciate your feedback. Thank you. Pet Protect
Excellent communication and fast answer…
Excellent communication and fast answer to my question. Dealt with very quickly.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Pet Protect
We are happy to hear that you received excellent communication and a fast answer! We appreciate your positive feedback and your time. Thank you. Pet Protect
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