After adding all the information required I was asked to complete my banking details. After I did that I was quickly sent to another page that stated 'Payment Please continue to our payment provider... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very pleased. I spoke to a very helpful young gentleman over the phone who explained everything very well , answered all my questions and sorted a problem that had occurred trying to get their insuran... Zobacz więcej
Reakcja na opinię
UPDATE: Policy was received into the spam folder. Good service, premium ok, cheaper than others, but still way too expensive. Of course it's the claim situation that's the important revie... Zobacz więcej
Reakcja na opinię
I called direct to get a quote. Didn't have to wait long before call was answered. Tom the advisor was extremely helpful. He explained everything clearly. He did not rush through the information... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Lifetime Pet Cover began in 2014, inspired by a personal experience when a cherished family pet became seriously ill, and the existing insurance didn’t provide the support that was needed. That experience sparked a commitment to create pet insurance that puts pets and their owners first. We believe in keeping things simple and focused on quality which is why we offer only Lifetime policies, designed to provide lasting protection, with five levels of cover to suit your needs. As a team of dedicated pet lovers, we’re committed to providing reliable service and insurance you can truly count on. Our goal is simple - to be here when you need us, protect your pet and give you peace of mind.
Dane kontaktowe
The Old Dairy, Western Court, Bishops Sutton, SO24 0AA, Winchester, Zjednoczone Królestwo
- 02037500022
- hello@lifetimepetcover.co.uk
- lifetimepetcover.co.uk
Lifetime Cover for Cats & Dogs
4,5
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 88% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Lifetime Pet Cover
Thank you for your review, we are glad to hear you are happy with the price of your policy and you found our new policy journey easy :)
Odpowiedź od Lifetime Pet Cover
we're so pleased you found our policies and prices competitive, thank you for your review!
Odpowiedź od Lifetime Pet Cover
Thank you for your review! We're glad you found our service easy to set up and use online. We appreciate your feedback and are always looking for ways to improve. If there's anything that kept your experience from being a 5-star one, we'd love to hear your thoughts so we can make things even better.
Odpowiedź od Lifetime Pet Cover
Thank you for your review, its great to hear that it was easy to set up your policy for Poppy and you are happy with the price
Odpowiedź od Lifetime Pet Cover
Thank you for your review, we are glad you found our service to be helpful and sufficient, our customer service team will be very pleased to hear this!
I spoke to a lovely gentleman Ryley who…
I spoke to a lovely gentleman Ryley who answered and helped me set up my Dog insurance as i been paying with another company where i was paying so much and was not adequate he was one of the most helpful person and now she is covered if we ever need to claim
16 lipca 2026
Opinia niezależna
Odpowiedź od Lifetime Pet Cover
Thank you for your review, we will pass your lovely comments onto Ryley! :)
Very helpful customer service on the phone
I found the customer service by the person I spoke to on the phone, to be very helpful and polite. After I was struggling to complete the transaction on the internet.
15 lipca 2026
Odpowiedź od Lifetime Pet Cover
Thank you for your review, our agent will be very pleased to hear about your review
Very pleased
Very pleased. I spoke to a very helpful young gentleman over the phone who explained everything very well , answered all my questions and sorted a problem that had occurred trying to get their insurance through à comparaison website.
14 lipca 2026
Odpowiedź od Lifetime Pet Cover
We are so pleased to hear you had such a positive experience, we will pass your kind words onto our agent, thank you for your review!
Confused!
After adding all the information required I was asked to complete my banking details. After I did that I was quickly sent to another page that stated 'Payment Please continue to our payment provider to purchase your policy.' I don't even know what that means or even if the policy and standing order have been set up. Who is 'our payment provider'? There are no links to 'our payment provider'!
13 lipca 2026
Odpowiedź od Lifetime Pet Cover
Thank you for your feedback, and we're sorry for the confusion you experienced during the application process.
We understand how unclear that message must have been, especially after you'd already entered your banking details. The reference to "our payment provider" should have been clearer, and we appreciate you highlighting this.
We can confirm we have a live policy for your pet and policy documents have been sent, if you need any further support please do not hesitate to contact our customer service team on 02037500022 or email at hello@lifetimepetcover.co.uk
Very polite and friendly chap this am…
Very polite and friendly chap this am felt with my issue quickly would recommend .
13 lipca 2026
Odpowiedź od Lifetime Pet Cover
Thank you for your kind review, we will feed this back to our agent :)
Found you on web site you was cheaper…
Found you on web site you was cheaper then my last pet insurance
8 lipca 2026
Odpowiedź od Lifetime Pet Cover
Good afternoon, thank you for your feedback. We are glad you had found our prices to be competitive and welcome you to lifetime pet cover 😊
So far so good
8 lipca 2026
Odpowiedź od Lifetime Pet Cover
Good afternoon, We're pleased to hear everything is going well so far. We appreciate you choosing to insure your pet with us.
Easy to use at a fair price
10 lipca 2026
Odpowiedź od Lifetime Pet Cover
Good afternoon, thank you for your kind feedback! We're so pleased to hear you found the process easy and our prices fair. We really appreciate your support 😊
I phoned to get a quote and everything…
I phoned to get a quote and everything was explained clearly to me without any pressure to purchase the policy.I thought the price was competitive and the service very good ,it made it a pleasant experience.
10 lipca 2026
Odpowiedź od Lifetime Pet Cover
Thank you for taking the time to share your experience. We're delighted to hear that our team explained everything clearly and made the process straightforward, without any pressure. It's great to know you found our prices competitive and our service very good. We really appreciate your feedback and are pleased we could make arranging your policy such a pleasant experience.
Odpowiedź od Lifetime Pet Cover
Hi Thank you for your feedback! We're glad to hear you found it easy to arrange through Compare the Market and that you felt it offered good value. We really appreciate you taking the time to share your experience!😊
Arranged over the phone very helpful guy
9 lipca 2026
Odpowiedź od Lifetime Pet Cover
Good afternoon, thank you for your feedback, we are glad you had found our team to be very helpful. We will pass this feedback to them to make their day.
Very helpful and very user friendly
Very helpful and very user friendly. Also, very good value.
9 lipca 2026
Odpowiedź od Lifetime Pet Cover
Good afternoon, thank you for your response.
We are glad you had found setting up a policy with us helpful and user friendly 😊
Odpowiedź od Lifetime Pet Cover
Thank you for your kind review, we will pass your lovely feedback onto our agent!
The website prices
The website prices
Were well laid out
And the explanation
Was easy to understand
And what exactly was covered
6 lipca 2026
Odpowiedź od Lifetime Pet Cover
Thank you for your kind review! We're delighted to hear that you found our website pricing clear and easy to understand, and that the explanations of what's covered were helpful. We appreciate you taking the time to share your experience and look forward to helping you again in the future.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.