When one of our dogs needed surgery to remove a suspicious lump our vet was able to submit a costing and get it pre-approved before we went ahead so we knew what was covered and how much we needed to... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My pug has been with Pet Protect for 12 years. During that time she has had ongoing problems with her ears and skin allergies.Pet Protect have paid claims within a short period.They have also paid... Zobacz więcej
Reakcja na opinię
Well what can I say my eldest Shih Tzu has no end of problems. Pet protect have always been excellent and paid the money. You hear stories about pet insurance doing everything not to pay but these guy... Zobacz więcej
Reakcja na opinię
Service is good.The increased cost as we have claimed for Nana's long term allergy,cytopoint ,unfair charges are increased because we need to claim long term , especially the yearly increase for the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Pet Protect is a well established provider of pet insurance products for cats & dogs in the UK and has been covering pets for over 40 years. Our Lifetime cover offers peace of mind and helps to protect your pets if they become unwell.
Dane kontaktowe
4th Floor, Limelight, Elstree Way, WD6 1JH, Borehamwood, Zjednoczone Królestwo
- 0345 602 4797
- enquiries@petprotect.co.uk
- www.petprotect.co.uk
Pet Protect Pet Insurance
4,3
Doskonała
4 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My dog has suffered from a skin allergy…
My dog has suffered from a skin allergy which the vets are trying to find the source . Therefore she continues to be treated and Pet Protect have been excellant in helping with the continuing cost very speedily .
4 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're so glad we could assist with your dog's ongoing treatment. We hope your furry friend feels better soon! Thank you for your kind words. Pet Protect
Very good service
Very easy to make a claim online which was assessed and paid within a week.
20 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're glad to hear your claim was processed efficiently and paid promptly. Thank you for your feedback! Pet Protect
Spoke with an agent called Sam Roberts
Spoke with an agent called Sam Roberts, very quick, very helpful, what a chat box should be like
1 czerwca 2026
Opinia niezależna
Odpowiedź od Pet Protect
Thank you for sharing your experience. We appreciate your kind words. Thank you. Pet Protect
Kind and considerate service
Efficient claims handling with considerate attitude.
29 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We are so happy to hear your positive feedback. Thank you for sharing! Pet Protect
Great Customer Service
Sam was really helpful and answered my query on renewal, positively and efficiently.
I shall be staying with Pet Protect this year due to all round positive experiences.
27 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're so happy to hear about your positive experience with us! We appreciate your loyalty. Thank you. Pet Protect
Cat Insurance Cover
I recently moved my cat insurance over to Pet Protect because they were very competitive on price while still offering great cover. The process was straightforward and easy to complete, and I was pleased with the range of cover included in the policy. So far, I’ve been very happy with the service and feel confident that my cats are well protected.
1 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We are so pleased to hear you found our cat insurance process straightforward and easy. It's wonderful to know you feel confident in the protection we provide for your cats. Thank you for your kind words! Pet Protect
Quick access to the chat
Quick access to the chat.
Hopefully this will be sorted through our vet.
21 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're glad our chat feature was helpful. Thank you for your feedback. Pet Protect
First time making a claim on my pet…
First time making a claim on my pet insurance, our vet receptionist’s dealt with this for me but the communication whilst this was happening from Pet Protect was very good and settled quickly. Thank you.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're so happy to hear your first claim experience was smooth and settled quickly. Thank you for your kind words! Pet Protect
Great online chat service
Great online chat service! People on the other end able to answer your questions fully, answered in minutes. Amazing experience, thanks Georgia.
18 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We are so glad our online chat service provided such a great experience. We appreciate your kind words and positive feedback! Thank you. Pet Protect
Excellent customer service
When my policy lapsed and cancelled due to a system glitch, they had me back up and running in 48 hours! Top notch service from the team.
11 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're so glad we could quickly resolve the issue and get your policy reinstated. We appreciate your kind words about our team! Thank you. Pet Protect
Excellent service
We had our dog insured with Petprotect for many years, when we started to claim for arthritis injections and complimentary therapy claims were dealt with direct from our vet and any I made direct were always easy to do and handled quickly, always keeping us informed. We have recently lost our dog and again the service and ease of dealing with pet protect has been amazing, I would highly recommended.
13 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're so sorry for your loss. It's good to know our claims process was easy for you, and that we kept you informed. We appreciate your recommendation and thank you for sharing your experience. Pet Protect
Great communication and prompt payment…
Great communication and prompt payment to vet
Excellent company
1 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We appreciate you taking the time to share your positive experience! We are happy to hear that you were pleased with our communication and payment process. Thank you. Pet Protect
Seamless transaction very efficient…
Seamless transaction very efficient online process backed up with clear communication
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're happy to hear that you found the online process efficient and the communication clear. Thank you for your positive feedback! Pet Protect
I've insured my kitten with PetProtect…
I've insured my kitten with PetProtect and they are amazing. Nothing to much trouble
12 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're happy to hear that you and your kitten have had such a positive experience with our services. Thank you for sharing your kind words! Pet Protect
Found the whole experience excellent
Found the whole experience of signing up for my dog's insurance really easy and communication was fast and friendly. Great price as well
1 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're happy to hear that signing up for your dog's insurance was easy, and our communication was fast and friendly. We appreciate your feedback about the price also! Thank you. Pet Protect
Pet Protect have been excellent
Pet Protect have been excellent, we have claimed several times for medication for our Lurchers allergy, they liaise directly with our vet which makes life easier.
11 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're happy to hear that our direct communication with your vet has made managing your Lurcher's allergy medication easier. Thank you for your positive feedback and kind words! Pet Protect
Ripoff
Staff answered the telephone with professional and curious manner. However to have to pay the vet a 14.5% of the total bill is excessive. What is the point of having an insurance when you punish us with every minute charge ie food !!!.
4 maja 2026
Opinia niezależna
Odpowiedź od Pet Protect
We appreciate your feedback and are glad you found our telephone service professional. We're sorry you feel the vet fee is excessive and that you feel penalised despite having insurance. We'll review your concerns. Thank you. Pet Protect
Great service
Very quick at providing a pre-authorisation which meant my cat was able to get the treatment she needed as soon as possible. Easy to organise along with the vet clinic and I'm happy with the cover they provided in line with our policy!
Pet insurance is really really important and I can say Pet Protect is one insurance provider I would recommend to people
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're happy to hear that the pre-authorisation process was quick and easy. We appreciate your recommendation and are glad our cover met your policy's expectations. Thank you for your positive feedback! Pet Protect
Odpowiedź od Pet Protect
We appreciate you taking the time to share your positive experience ; it means a lot to us. Thank you. Pet Protect
Keep it up !
Once the claim was set up through our Vets the whole process has been painless and very efficient. Keep it up !
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Pet Protect
We're happy to hear that the claim process has been efficient. Thank you for your positive feedback; we appreciate it! Pet Protect
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