Pearson Recenzje 599

Nice woman that helped me in the chat, but could not do anything. Have been in the chat for over an hour and been calling the service for over an hour, and still did not get help. At the end they said I should contact another service, but then I end up in the same chat... I hope they will contact/help me in the folowing days but I doubt it. Now I lost 55 euros for nothing.

Always a horrible experience as a teacher to get involved with them. They are discriminating pay. So when you are european or white you get paid more for marking. Based on personal experiences.

Then every 3 month they look you out from your account and you need to waste 2 hours to get access to your account.

Advise for any teacher, stay away from this organisation.

I am fortunate enough to attend college with reduced tuition fees. That does not mean, however, that I should be paying egregious amounts of money to access low-quality and derivative homework. $80 per semester at minimum? Seriously? There is already outrage about this, but it needs to be louder. I would rather take a hit to my GPA than pay this organization another cent of my money.

Una sola stella è ancora troppo. Sono una docente di scuola media. Il libro è ottimo, ma la piattaforma Sanoma è pessima: lenta, assolutamente non pratica, ti fa passare la voglia di utilizzare il libro digitale, fondamentale nella didattica in classe.

POOR Test Center - Very Negative!

Pearson might be a good program...once you are in.

I find every time I have to call to access my text book, each time there is some problem with actually reaching my text book to a point where I stopped using a text book and hope for the best.

I have had the worst learning experience using this platform as a student. From doing homework to taking exams, I have not enjoyed and had so many difficulties in every assignment. During a statistics exam, I must open and close 20 or so different graphs and charts. Many of them did not even load so I am missing information when trying to answer questions. When closing the graphs and charts, it would often change my answers I had previously selected. This caused me to miss several questions even though I had answered them correctly beforehand. Anyways, I don't understand why universities and other schools continue to use programs like this when it is always an awful experience. This hinders learning experiences for students much more than it aids.

Paid £77 for an urgent order. After several emails of chasing and providing the same information again and again only half of my order arrived. I have emailed them and get no response.
It's poor form. We are forced to use them yet they have zero accountability for the standard of the service they should provide.

Took a payment to deliver a service they offered, didn't complete in time then refused a full refund. Initially charged £57 and could only return £20 without certificate. Now have to wait for an email to process with no point of contact. Happy to give this to my legal team to execute accordingly.

I asked for a refund, and they said it would be done and dusted. Not only dit I have to call/mail multiple times, I had to wait 3 months to get it. Adding on to that, they missed 3.61 of the refunded value. Its not a big enough amount to make a fuss over, however I do find it odd and frustrating that they just did not refund me fully even though they had stated in an e-mail (so on paper) that they would. I'm actually pissed.

SCAMMERS!!!!! THE MOST UNPROFFESONAL ENGLISH INSTITUTE I HAVE EVER SEEN , FROM HORRIBLE SYSTEM TO HORRIBLE CUSTOMER CARE AND THEY SCAM YOU FOR MONEY. WAS TOLD TO FILL IN MY NAME FIRST AND LAST AND SUPRISINGLY IN THE EXAM I WAS REMOVED BECAUSE I DIDNT HAVE A MIDDLE NAME , WHAT IS EVEN FUNNY I GAVE THEM A DIRECT CALL SO THAT THEY CAN JUST VERIFY WITH ME AND LET ME SIT BUT NO, THEYRE LIKE OUR SYSTEM TAKES 5 DAYS TO UPDATE THE NAME . WHAT IS EVEN MORE FUNNY AFTER I CREATED A HUGE ARGUMENT WITH THEM SAME EVENING MY NAME WAS CHANGED OVER A CALL SOMETHING THEY WOULDVE DONE IN THE EXAM ITSELF BUT THEY DIDNT DO BECAUSE THEY WANTED TO KEEP THE MONEY THEMSELVES , IT DOESNT END THERE, THEY THEN GO WRITE IN MY PROFILE I DIDNT ATTEND THE EXAM , IN SHORT THIS WAS MY FIRST AND HORRIBLE EXPERIENCE FROM THE CENTER TO THE CUSTOMER CARE VERY UNHELPFUL UR EMAIL TAKES A DECADE TO GET REPLIED TO , WHAT IS EVEN FUNNY I PURCHASED A MOCK FROM THEM AND DIDNT GET TILL MY EXAM AND I REQUESTED A REFUND BUT NEVER GOT MY MONEY BACK . I HAVE STARTED A GROUP TO SUE THIS GUYS BECAUSE IT LOOKS LIKE THIS IS THEIR GAME AND THEY DO NOT DESERVE TO BE ENGLISH EXAM CENTER , JUST STICK TO IELTS AND OET! LETS ALL GO AND REPORT THEM HERE SO THAT THEIR CENTER SHUTS DOWN FEW HAVE SENT FORMS ALREADY the site name is ACCC .ill soon post the group link so that we can all sue and remove this guys for good!

I have had the same 1001 Error Code for a textbook I already purchased for two semesters in a row as an issue. I have called customer service over 12 times over the course of both semesters where I have gotten disconnected and my problems were ignored. The first time, it took over 2 months to get access to my coursework. I really hope it doesn't take that long this time since I'm tired of asking for extensions. This company is so disconnected, the servers barely work when you do get the textbook, and the help is minimal. If there is another option for your textbooks, take it!!

absolutely TERRIBLE. lame cash grab that isnt helpful. you should all be ahsmed with yourselves. we already paid for the textbook, why should we pay more???

big glob of mess when trying to figure out how to use this website and complete homework on mymathlab my school switched from hawks which was not good but better than pearson. This is terrible 0/10 DO NOT USE

The Pearson website is the worst. I'm a student and somehow the website did not link to another account. Therefore I thought I had to create an account with Pearson. Now I can't unlink it anymore and deletion takes 40 business days. The worst thing is I can't even delete the account myself, I have to call support to send me emails so I can confirm the deletion. I mean what website does not have an account deletion button which the user has immediate access to?! Now, I can access my material! I hope school stop working with this!

AWS Online Certification
I wanted to pass AWS online certification and decided to do that online. Everything till check-in was fine. But when I tried to provide my documents the system said that Prosecutor closed my exam window.
I had a conversation with the support (name: Paxton) and they had just rescheduled my exam. I spent an hour trying to discover what was the problem, but the only thing I got was "Don't worry, next time everything will be fine".
Next time I was checking-in the same happened.
I did test my system using their app multiple times and read all the guidelines. It still doesn't help.

Now I'm waiting for their support to investigate the case. But the attitude of the first support member is discouraging.

My tuition covered an online e-textbook for my college algebra class, and I am already falling behind due to the access code not working. They still haven't fixed the issue, even though I contacted them three times in three days. No help at all.

I recently faced a frustrating experience while using Pearson VUE's platform for the COF-C02 SnowPro Core Certification exam on December 31st. While the website generally functions well for scheduling exams, the handling of technical issues and post-incident support leaves much to be desired.

Issues Faced:
Unexpected Portal Closure:
The exam portal abruptly closed six minutes before the end time, which severely impacted my ability to complete the test. Despite raising the issue under case numbers 12385097 and 00921625, I did not receive satisfactory or clear explanations about the technical failure.

Lack of Written Acknowledgment:
Pearson VUE support has been bypassing my concerns and has not provided written confirmation about the technical issue, making the resolution process unnecessarily stressful.

Scam. Your professors require the mastery to submit the homework but don't use the material in the textbook, yet you cannot just buy mastering access. You have to spend 90 dollars on the whole eText to RENT the thing you're never going to read, just so you can submit homework. Some of the required mastery programs are on textbooks over 150 dollars. Unbelievable, and I can learn more from a national geographic magazine.

Purchased a Microsoft Exam test kit December 2nd, 2024, but something happened during payment, so Mindhub (part of Pearson) charged my card, but did not deliver the product.

Several e-mails have been sent to customer service whose response times are 2 - 7 days, and getting the same asinine answer that 'we are looking into it'.