Parmenion Recenzje 

54
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Don’t believe them when it comes to receiving money within 10 days, you won’t get it they will give you some excuse. The positive reviews on here appear to be from financial advisors. Oh I wonder... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've found that Parmenian offer an easy to understand, informative and diverse service. Their tools makes it easy to get into investing. Their charges are also low. Obviously investing is for the mid... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Since moving my account to Parmenion, I have been very pleased with the service they provide. Whenever I have a query, or need information, my phone call is answered promptly, by someone who has th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Me and my partner opened a Junior ISA account for my daughter when she was born. We ask friends and family to put money in instead of presents for birthdays and Christmas. It was easy to set up, we we... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Fundusz inwestycyjny
  2. Usługi dla biznesu

Napisane przez firmę

Parmenion have provided award-winning investment and administration solutions for independent financial advice businesses since 2007. We don’t work directly with investors or meet them ourselves. In the first instance, any issues are best directed to your adviser. However, if you do need to contact us, please email clientservices@parmenion.co.uk or give us a call on 0117 204 7678. We’ll get back to you as quickly as possible.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

54 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(54)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great platform

The Parmenion platform is one of the easiest to navigate that I have encountered. The portfolios I have invested in have performed extremely well and I am very happy with all aspects of my pension with Parmenion

19 lipca 2023
Opinia niezależna
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Odpowiedź od Parmenion

Thank you for your recent review of Parmenion. Your comments are very much appreciated and they'll be fed back to the team.

Oceniono na 5 z 5

Simple to use and great investment for our children’s future

Me and my partner opened a Junior ISA account for my daughter when she was born. We ask friends and family to put money in instead of presents for birthdays and Christmas. It was easy to set up, we were able to invest in ethical investments and the staff have always been really helpful. The investment has done so well we opened an account for our son a few years later when he was born. It’s reassuring to know we’re investing for their future, and they’ll be able to access that money when they turn 18

11 lipca 2023
Opinia niezależna
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Odpowiedź od Parmenion

Thank you for your recent review of Parmenion. Your comments are very much appreciated and they'll be fed back to the team.

Oceniono na 1 z 5

Losing my money rapidly & making transfer out difficult.

Losing my money rapidly and getting it transferred out to a cash ISA is proving difficult. They want certified ID to get at my own money. I had to pay the post office to do certification. So I have to pay to transfer my own money out of a company that I never really invested with in the first place. What I did invest in was a PEP with Britannia Finance years ago, and eventually its ended up with Parmenion. My investment has lost 5k in 21 months - and its supposed to be actively managed.

Update October 2023
I did get the money transferred out in the end and Parmenion were helpful in doing that as a result of this review. Moving investments should be a simple single point of contact for customers and I think maybe transferring Cash ISA to Cash ISA may well be in most cases, but beware, transferring a Fund held ISA into a cash ISA is often far from painless!

5 czerwca 2023
Opinia niezależna
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Odpowiedź od Parmenion

Thank you for your review, and we're glad we were able to resolve the issues that you were having. If you have any further questions, or if there's anything else you need, you can contact our Customer Services team on 0117 204 7678 or email clientservices@parmenion.co.uk

Oceniono na 1 z 5

Appalling customer service

Appalling customer service. Requested a transfer out on 21February 2023.
Nothing has happened despite phone calls forms etc etc . Don’t seem to know what they are doing.Being given the run around . Am putting in a formal complaint to FCA

16 marca 2023
Opinia niezależna
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Odpowiedź od Parmenion

We're sorry to hear you're unhappy with the service you've been provided. Our Complaints Department received your email yesterday and someone will be in touch.

Oceniono na 5 z 5

easy to understand, informative and diverse service. Their tools makes it easy to get into investing

I've found that Parmenian offer an easy to understand, informative and diverse service. Their tools makes it easy to get into investing. Their charges are also low. Obviously investing is for the mid to long term, and their managed funds generally perform very well if you don't need to access funds in the short term.

9 lutego 2023
Opinia niezależna
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Odpowiedź od Parmenion

Thank you for your review!

Oceniono na 1 z 5

£50k invested in Dec 2021

£50k invested in Dec 2021 - end June 2022 worth c£43k. Investments can go down! Premium Bonds have done better.

1 lipca 2022
Opinia niezależna
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Odpowiedź od Parmenion

We're sorry you're unhappy with the short-term performance of your investments. As you rightly say, investments can go down as well as up and past performance is no indication of future returns. Economic and political challenges have meant we have seen quite volatile markets. We strongly recommend you speak to an independent financial adviser if you're worried about investments in the stock market at this time. Our Client Services team will be happy to help if you need any more information. Tel: 0117 204 7678 Email: clientservices@parmenion.co.uk

Oceniono na 1 z 5

This company provides extremely poor…

This company provides extremely poor customer service be warned. Unfortunately I took a pension out with this company at the recommendation of my advisor. My advisor retired, parmenion won't deal with me direct, won't recommend another advisor (its against the regulations !) And won't deal with a regulated pension advisor who is not registered with then.
What a joke of a company, typical of the computer says no brigade. It would be funny if they didn't have my money.
Find a pension company who want to communicate with you, I've found out since there are plenty out there, avoid Parmenion at all costs.

Update 30/11/22
I see Parmenion have just commented on the review I posted back in June. If this doesn't say everything you need to know about this company I don't know what does !
6 months to respond to a review !!!

8 czerwca 2022
Opinia niezależna
Logo Parmenion

Odpowiedź od Parmenion

Update 30/11/22
I understand your frustration with the time it has taken to respond to your review. I hope you can see we are trying to improve our interactions on Trustpilot. Please do not hesitate to get in contact if you have any further queries.

Response:
We're sorry you were frustrated with our service. I understand that our complaints team investigated your concerns and provided a full and final response explaining why we were unabe to uphold your complaint. We're comfortable that we provided sufficient information about how we work as a business, and specifically that we need our clients to have a Financial Adviser who is registered with us to ensure the safe custody of our client's assets. Financial Conduct Authority regulations mean some pension requests cannot take place without professional financial advice and we are not authorised as an organisation to deal with clients directly or to recommend specific advice firms to clients. Websites like moneyhelper.org.uk and unbiased.co.uk may be able to help. If you would like further information, please email complaints@parmenion.co.uk.

Oceniono na 1 z 5

DO NOT USE THIS COMPANY IF YOU WANT CONTROL OF YOU OWN MONEY

Don't put your money with them if you want access to it.

We have a large investment with Parmenion and are buying a new Flat. We wanted some out of each of our accounts. It is our Money and we should have access as we want it. They would not process straight away they have to hold a meeting. Then we wanted it paid direct in to the bank to save time. OH NO. they would not do that either the first withdrawal has to be by Cheque. Not only are we subject to postal delays but we have to go to a bank in the middle of a pandemic which we do not want to do but then we have to wait three days for it to clear. If you want control of your money DO NOT USE PARMENION

5 marca 2021
Opinia niezależna
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Odpowiedź od Parmenion

We're really sorry you were unhappy with the process of withdrawing from your account. The accuracy and timely processing of these types of requests is of the utmost importance to us and, as we acted promptly and in line with our processes, we were unable to uphold your complaint. Investments are not instant access accounts, and I can understand the frustration with the time it can take to make a withdrawal from an investment. We're glad to hear that your withdrawal has been actioned. If there's anything else you need help with, please get in touch with our Client Services team. Tel: 0117 204 7678 Email: clientservices@parmenion.co.uk

Oceniono na 1 z 5

Very poor service from Parmenion

Very poor service from Parmenion, they refused to take my instructions on how to deal with my funds and as a result I lost a lot of money from my pension scheme. Their service levels and portal are not consistent with what they told me in their response. Very poor client service, I won't be using them again, avoid this company at all cost.
And I have recording of them talking between themselves and Informed Pensions that evidence their treatment of me without respect and dignity.

5 maja 2020
Opinia niezależna
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Odpowiedź od Parmenion

We're really sorry you've had a bad experience with us. We pride ourselves on providing a high level of customer service and we know our complaints department are in contact with you. If you need anything further at this point, please don't hesitate to email them at complaints@parmenion.co.uk.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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