Don’t believe them when it comes to receiving money within 10 days, you won’t get it they will give you some excuse. The positive reviews on here appear to be from financial advisors. Oh I wonder... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've found that Parmenian offer an easy to understand, informative and diverse service. Their tools makes it easy to get into investing. Their charges are also low. Obviously investing is for the mid... Zobacz więcej
Reakcja na opinię
Since moving my account to Parmenion, I have been very pleased with the service they provide. Whenever I have a query, or need information, my phone call is answered promptly, by someone who has th... Zobacz więcej
Reakcja na opinię
Me and my partner opened a Junior ISA account for my daughter when she was born. We ask friends and family to put money in instead of presents for birthdays and Christmas. It was easy to set up, we we... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Parmenion have provided award-winning investment and administration solutions for independent financial advice businesses since 2007. We don’t work directly with investors or meet them ourselves. In the first instance, any issues are best directed to your adviser. However, if you do need to contact us, please email clientservices@parmenion.co.uk or give us a call on 0117 204 7678. We’ll get back to you as quickly as possible.
Dane kontaktowe
Parmenion Capital Partners LLP, Aurora, Counterslip , BS1 6BX, Bristol, Zjednoczone Królestwo
- 0117 204 7678
- clientservices@parmenion.co.uk
- www.parmenion.co.uk
3,8
Dobra
54 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
10 Days to send out a Cheque.
10 Days to send out a Cheque.
we put a man on the moon 55 years ago, yet it takes Parmenion 10 working days to send out a Cheque.
Glad I'm not with them anymore...
14 sierpnia 2026
Opinia niezależna
Odpowiedź od Parmenion
Hi John. We understand that waiting for a withdrawal can be frustrating.
We send withdrawals as soon as the funds are available to us, but timings can vary depending on the investment funds involved. Cheques can also take longer to process and arrive than a bank transfer.
Our published withdrawal timescales allow up to 10 working days, and this cheque was issued within that timeframe.
Don’t believe them when it comes to…
Don’t believe them when it comes to receiving money within 10 days, you won’t get it they will give you some excuse.
The positive reviews on here appear to be from financial advisors. Oh I wonder why ££££££££’s
10 lipca 2026
Opinia niezależna
Odpowiedź od Parmenion
Thank you for sharing your feedback. We aim to make sure clients receive their money within our usual service timeframes, and we can look into the reason this didn’t happen in your case.
Sometimes there can be factors outside our direct control that affect payment timings, but we should always be clear about what’s happening and why. If you’re happy to, please get in touch with our Client Services team on 0117 204 7678 between 8.30am - 5.30pm so we can review the details of your withdrawal and explain exactly what happened.
Parmenion experience
I have always found Parmenion a good company to deal with with decent service levels
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Parmenion
Thanks very much for taking the time to leave a review, Craig.
It’s great to hear you’ve consistently found us good to deal with and that our service levels work well for you – we really appreciate your feedback and support.
Amazing customer service
Amazing customer service. The team at Parmenion really are wonderful. They respond to queries so quickly, get things actioned super fast and are really helpful. They make everything so easy for me and my clients and I recommend them to everybody.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Parmenion
Thanks so much for the lovely review, Madeleine.
We’re really glad to hear the team are quick to respond, helpful, and making life easier for you and your clients. Your recommendations mean a lot to us and we’ll be sharing your feedback with everyone here.
Great provider
Great website, functional and easy to use. Superb service levels, calls and emails answered quicker than many better known providers. Large range of investment options to suit a variety of needs.
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Parmenion
Thanks so much for the 5-star review and for sharing this feedback.
We’re really glad you find the website easy to use, and it’s great to hear our response times and investment range are working well for you.
Excellent and prompt
Excellent, prompt customer service, every time and all the time. Great and easy to use technology
12 lutego 2026
Opinia niezależna
Odpowiedź od Parmenion
Thanks so much for the 5-star review and for highlighting our customer service.
We're really glad the team are consistently able to help quickly, and that you find our technology straightforward and easy to use.
A fantastic technology platform
A fantastic technology platform backed by a sensible investment team. We have worked with Parmenion for over a decade and have generally been impressed by how they care about the work they do, both for advisers but also the end client
11 lutego 2026
Opinia niezależna
Odpowiedź od Parmenion
Hi Alasdair, thanks so much for the great review and your support over the past decade.
We're sharing this with the team – it's exactly why we keep pushing to deliver for advisers and their clients. Here's to many more years together.
The firm has a an incredible sense of…
The firm has a an incredible sense of striving to fulfil the needs of our independent advisory community
21 stycznia 2026
Opinia niezależna
Odpowiedź od Parmenion
Hi Kailesh, thanks so much for the brilliant review.
We're delighted to have your support and will share this with the team. Looking forward to keeping things running smoothly for you and your clients.
I’ve been with Parmenion for a few…
I’ve been with Parmenion for a few years now and have always been happy with them. Recently downloaded the app and I like being able to quickly see how my account’s performing.
4 lutego 2026
Opinia niezależna
Odpowiedź od Parmenion
Thanks so much for the great review. We're really pleased you've been happy with us for a few years now, and that the app's helping you keep tabs on your account performance so easily.
We'll share your comments with the team – it means a lot and keeps us motivated. Looking forward to supporting you going forward.
Great trustworthy service
Since moving my account to Parmenion, I have been very pleased with the service they provide.
Whenever I have a query, or need information, my phone call is answered promptly, by someone who has the answers immediately (or knows where to find them). I am kept well-informed about my shares etc.
Parmenion has my utmost trust,
21 stycznia 2026
Opinia niezależna
Odpowiedź od Parmenion
Thanks so much for taking the time to leave this review – it really means a lot to us.
We’re very glad to hear that moving your account to Parmenion has been such a positive experience, and that your calls are answered quickly by people who can help straight away. It’s great to know you feel well-informed about your investments and that you trust us to look after them.
We’ll make sure your feedback is shared with the team – it’s exactly the kind of experience we work hard to deliver every day.
Always 5 stars from me
Always 5 stars from me, Parmenion have the best IFA support in the industry. For an IFA with 37 years experience, I can with confidence say that their service levels are head and shoulders above the rest of the industry. Immediate responses, have placed many millions with them over the last few years and not one mistake.
15 lipca 2025
Opinia niezależna
does exactly what it says on the tin
Easy platform for any adviser to use and navigate. Parmenion are readily available to speak with either on the telephone or online (no waiting time). Transfers are completed without fuss and in good timing. In houses investment solutions are great but also offer external DFMs. Having a platform like this ensures more of my time is spent with my clients.
10 lipca 2025
Opinia niezależna
Great investment platform and investment management.
Parmenion offers a modern, flexible platform with a great range of investment portfolios, amazing customer services and a handy portal at a reasonable price. Their technical knowledge is strong and their customer service is excellent. Their reporting can be a little slow after the reporting period but otherwise I have no complaints at all and would happily recommend them.
1 lipca 2025
Opinia niezależna
APPALLING SERVICE-AVOID
Appalling service. I asked for my investment to be closed, they wrote back stating it would take 10 days. It will in fact take more than a month, provided they will be faithful to their word. So far, they have not. Nor I know how much I will get back. AVOID!!!
13 marca 2025
Opinia niezależna
Odpowiedź od Parmenion
Thanks for sharing your thoughts. Our usual process is to withdraw funds within 10 working days, and we always aim to meet this timeframe for our clients. Occasionally, there are factors beyond our control that can delay the process, but rest assured, we pride ourselves on treating our customers' money with the same care as we would for a family member or friend. We’d never hold up a withdrawal unless there was a genuine need to do so. If you have any further questions or need more specific information about your circumstances, please don’t hesitate to contact our customer service team at clientservices@parmenion.co.uk - we’d be happy to help!
Parmenion Great Service
Parmenion have always offered great client experiences for our smaller investment clients.
Great value for money.
25 lutego 2025
Opinia niezależna
Odpowiedź od Parmenion
Thank you so much, Mark, for taking the time to share your feedback with us. We truly appreciate your kind words and will definitely pass them along to the team. Your support means a lot to us. We look forward to working with you again soon!
Took over a month to withdraw my money opposed to the 10 working days they state.
I made a request to withdraw funds early Jan and after waiting the full 10 working days (frustrating in itself!) I had not received the funds nor heard anything from a Parmenion representative. I called their Customer Service who were friendly but explained that my withdrawal request had been cancelled because my monthly direct debit had been paid in within the 10 days??? They told me my financial advisor had been contacted but he'd not contacted me to pass this info on. I asked if there was a way of fast tracking this payment due to the error being theirs, the answer was no, I'd have to re-request the withdrawal and wait another 10 working days for them to release the funds. Subsequently I requested a full withdrawal and closed the account.
I eventually received my money 35 calendar days from my initial request.
Another negative about the company is that your financial advisor is meant to be contactable for advice about your investment. The 5 years I had my account with them I probably tried 4 times to make contact, left voicemails and never heard anything back.
I wouldn't recommend this company.
3 lutego 2025
Opinia niezależna
Odpowiedź od Parmenion
Gemma.
We're truly sorry to hear about your frustrating experience with withdrawing your funds and the lack of communication you encountered. This isn't the level of service we aim to provide, and we appreciate you taking the time to share your feedback.
We understand the inconvenience caused by the unexpected cancellation of your initial withdrawal request and the subsequent delay.
We've taken your feedback on board and are committed to improving our service. If you'd like to discuss your experience further, please don't hesitate to get in touch with our Customer Service team.
Thank you again for your review.
Take over 2 months to pay out tax free…
Take over 2 months to pay out tax free sum , passing the blame to the Financial Adviser. Dragging out the admin as long as possible. Charges don't warrant the service. Poor communication and don't want to give you your money ! Will soon be changing pension provider. Shockingly poor service. Avoid unless you want to fight foe your own money.!
27 stycznia 2025
Opinia niezależna
Odpowiedź od Parmenion
Debbie, we're sorry for the frustrating delay in processing your tax-free sum. We take your feedback seriously and are investigating what went wrong. Our goal is to provide the best possible service for all our clients. If you'd like to discuss this further, please contact our Client Services team at clientservices@parmenion.co.uk. We are committed to resolving your concerns.
Parmenion are easy to deal with and are…
Parmenion are easy to deal with and are very effecient in the way business is dealt with.
13 stycznia 2025
Opinia niezależna
Odpowiedź od Parmenion
Thanks, Arfon! We appreciate your feedback, and we'll share it with our team.
Our father passed away, where is his pension money?
Our father passed away in September 2024 and we are still waiting for his pension to be payed out to us. I'd imagine the investments would have been cashed in as soon as his death certificate was produced so where is the money and who is earning interest from it 4 months later?
All other organisations have resolved any payouts, most within two months. Why is Parmenion taking twice the amount of time? Lack of communication through financial advisor. Very disappointed so far as my father expected Parmenion to be able to offer a good service after his passing.
23 września 2024
Opinia niezależna
Odpowiedź od Parmenion
We're so sorry to hear about this distressing situation and understand how frustrating it must be at an already difficult time. We've investigated the delay today and our team have contacted your adviser about the outstanding information we need to make your pension settlement as soon as possible. Please be assured our team will prioritise resolving this matter swiftly for you. We'll be in touch soon with a further update. In the meantime, if you'd like to speak to us, please contact Client Services on ClientServices@parmenion.co.uk or 0117 204 7678.
Odpowiedź od Parmenion
Thanks for your support.
Doświadczenie Trustpilot
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