Quilter Recenzje 12 070

Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I wanted a safe but worthwhile place to invest savings, with Quilter I have this. Its easy to access and interact with so you feel like you are not an outsider in this world. I have been with them for... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

I decided to move my ISA because charges were significantly higher than elsewhere. The process was slow and Quilter appeared obstructive during this time. Once the paperwork was complete and the h... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Leaving aside the investment performance (which is good) what I value is the website just works. Easy to log on, easy to find what I want, easy to download and easy to navigate. Been using it for a fe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I am very happy with the Quilter investing platform and frequently recommend it to friends. My local IFA (Retire Invest) is easily accessible and my account manager works quickly and efficient... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro emerytalne
  2. Doradca finansowy

Informacje o Quilter

Napisane przez firmę

We’re one of the UK’s leading wealth managers, and here to help you plan and manage your finances, enabling you and your family to live the life you want. We have a long and successful history of guiding customers through all kinds of markets. We can help you grow your investments and ensure you have the financial support you need for each stage of your life. We’re here to help you have a brighter financial future.

The businesses within our group aim to provide high quality products and services for the whole of your investment journey.

About us:

• We believe in the value of advice and want our customers to benefit from trustworthy, easy-to-access financial advice.
• We pride ourselves on providing flexible investment products, and expertly managed funds and portfolios designed to help you grow your money.
• The flexibility we offer with our services applies equally to our charges. Alongside their adviser, customers decide which of our products and services they use, and only ever pay us for those. Our pricing is competitive, and we do not have any hidden charges.
• We are committed to operating responsibly and sustainably, for the long-term benefit of all our stakeholders and customers.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

12 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Very disappointed.

The financial advisor we were allocated, cancelled our appointment at last minute which was fine....however prior to the meeting, I had sent all our personal information to him. Since then I have asked for the meeting to be rearranged and he has totally ignored my emails. Very disappointed and feeling vulnerable that he has my personal information.

26 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Without unnecessary fuss

this was a decision to invest a considerable amount of money in my pesnion, and working against a deadline. Quilter carried out the task quickly and without unnecessary fuss.

31 marca 2026
Opinia niezależna
Oceniono na 5 z 5

I wanted a safe but worthwhile place to…

I wanted a safe but worthwhile place to invest savings, with Quilter I have this. Its easy to access and interact with so you feel like you are not an outsider in this world. I have been with them for many years now and thankful that I acted on a recommendation of a work colleague. Yes things go up and down with the world as it is but long term this is a good place to invest.

15 kwietnia 2026
Opinia niezależna
Logo Quilter

Odpowiedź od Quilter

Hi Andrew,

Thank you for taking the time to leave this review. Its great to hear that you feel safe investing with us and that you find our online platforms easy to access and use.

Bobbie @ Quilter

Oceniono na 5 z 5

To speak to a person not a machine

To speak to a person not a machine

2 kwietnia 2026
Opinia niezależna
Logo Quilter

Odpowiedź od Quilter

Good morning,

Thank you for taking the time to share your experience with us. Its great to hear that you found it easy to contact us and speak to my colleagues.

Bobbie @ Quilter

Oceniono na 5 z 5

Matt Topple my adviser was very efficient

Matt my adviser was professional and really helpful throughout the advice process and is always on hand to discuss my needs. We always discuss any changing circumstances at our reviews and he helps me at every stage.

27 marca 2026
Opinia niezależna
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Odpowiedź od Quilter

Hi Helen,

Thank you for taking the time to share your experience with us. We are pleased that you are happy with the service you have received from us via your adviser.

Bobbie @ Quilter

Oceniono na 2 z 5

I am pleased I moved on...

I decided to move my ISA because charges were significantly higher than elsewhere. The process was slow and Quilter appeared obstructive during this time. Once the paperwork was complete and the holding was being held in cash it still took over a week to move the money across.

At the start of the process I attempted an In Specie transfer and while the holdings were available to the other provider the transfer could not be made because of Quilter's incompatible transfer process.

It took some doing but I am glad I moved on

8 kwietnia 2026
Opinia niezależna
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Odpowiedź od Quilter

Good afternoon Ian,

Thank you for sharing your experience, I'm very sorry to hear that you found that the process of transferring your account was not the service that you were expecting. We'd like the opportunity to look into this further for you. So that we can investigate your transfer, please can you email us at CustomerInsights@Quilter.com? If you could please include your account number and the most appropriate contact details for you, it would be really appreciated.

Kind regards,

Kym @ Quilter

Oceniono na 4 z 5

I always get to speak with an agent and…

I always get to speak with an agent and find the staff helpful and informative.

9 kwietnia 2026
Opinia niezależna
Logo Quilter

Odpowiedź od Quilter

Hi Jennifer,

We are pleased to hear that you find our agents helpful and informative when contacting us. Thank you for taking the time to share this.

Bobbie @ Quilter

Oceniono na 1 z 5

Quilter. Steer clear

Quilter. As a company supposed to manage my pension fund they do not perform at all. The way I see it recently my funds have been in negative growth, this is even when the stock market has seen growth of around 15%, this coupled with monthly charges it seems to me they are being paid to mismanage my funds.
LOOK FOR ANOTHER PENSION FUND MANAGEMENT COMPANY

14 kwietnia 2026
Opinia niezależna
Logo Quilter

Odpowiedź od Quilter

Good afternoon,

I'm extremely sorry to hear that you've been unhappy with the performance of your pension. Investments may rise as well as fall in value as a result of the underlying funds chosen by our customers, usually with the guidance and support of their financial adviser. I can certainly take a look into your account and investigate your experience in more detail, particularly with regard to the fees and charges on your account. So that we can look into this in more detail for you, please can you email us at CustomerInsights@Quilter.com? If you could please include your account number and the most appropriate contact details for you, it would be really appreciated. Kind regards, Kym @ Quilter

Oceniono na 5 z 5

Quilter are easy to deal with and have…

Quilter are easy to deal with and have a great record with investments

10 kwietnia 2026
Opinia niezależna
Logo Quilter

Odpowiedź od Quilter

Hi Steve,

Its good to hear that you are happy with the service you have received from us. Thank you for taking the time to share this.

Bobbie @ Quilter

Oceniono na 2 z 5

Perhaps this company is too large…

Perhaps this company is too large to actual handle a small investor. While it is a polite experience there seems to be an automated system that cannot be overridden by the helpful customer representative

14 kwietnia 2026
Opinia niezależna
Logo Quilter

Odpowiedź od Quilter

Good afternoon Dinaz,

I'm sorry to hear that you were unhappy with your experience. So that we can investigate this for you, please could you email us at Customerinsights@Quilter.com? If you could please include your account number and the most appropriate contact details for you, it would be really appreciated. Kind regards, Kym @ Quilter

Oceniono na 5 z 5

Quilter always delivers 5 starts

Quilter has been my go-to provider for my ISA and Pension for many years and I have found them to be extremely professional and courteous.
The systems are very easy and the app and website very easy to interact with

14 kwietnia 2026
Opinia niezależna
Logo Quilter

Odpowiedź od Quilter

Hi Alexander,

Thank you for taking the time to leave this review. Its great to hear that our staff are continuously professional and courteous and that you find out systems easy to use.

Bobbie @ Quilter

Oceniono na 1 z 5

Awful experience dealing with this company

Awful experience dealing with this company. Have turned a simple pension transfer to a SIPP with another provider, into a nightmare. Have spoken with Quilter a few times now and am fed up with the constant contradictions by them and lack of care. I understand they have to follow certain procedures, but honestly I have provided them with all the information that is legally required. Have made a formal complaint to them, so will update my review accordingly, in the hope no one else has to go through what I have.

13 kwietnia 2026
Opinia niezależna
Logo Quilter

Odpowiedź od Quilter

Good afternoon,

I'm sorry to hear that you've not received the experience that you expect from us. I understand that our complaints team are investigating this for you and will be in touch with you in due course. In the meantime, if there is anything else that we can assist you with, please let us know by contacting us at Customerinsights@Quilter.com.

Kind regards,

Kym @ Quilter

Oceniono na 5 z 5

sevice and quality

9 kwietnia 2026
Opinia niezależna
Logo Quilter

Odpowiedź od Quilter

Hi Robert,

Its great to hear that you are happy with the service you have received from us. Thank you for taking the time to share this.

Bobbie @ Quilter

Oceniono na 5 z 5

A great service

From the very start, our advisor made it clear that he is happy to a seer any questions. And we had a lot of them! He patiently a seated each one and we feel that we are in very safe hands.

10 kwietnia 2026
Opinia niezależna
Logo Quilter

Odpowiedź od Quilter

Good afternoon,

Thank you for sharing your experience with us. We are pleased that you are happy with the service you have received via your adviser.

Bobbie @ Quilter

Oceniono na 5 z 5

Easy to use app and good email communication

The app and email communication makes it easy to see my finances and how well my investments are doing. The process to draw down is straightforward

10 marca 2026
Opinia niezależna
Logo Quilter

Odpowiedź od Quilter

Hi Michele,

Thank you for taking the time to leave this review. Its great to hear that you find our app and our communication informative and our drawdown procedure straightforward.

Bobbie @ Quilter

Oceniono na 2 z 5

Makes it so difficult to make…

Makes it so difficult to make withdrawal, it’s my money not yours. Unfortunately I had to change to quilter from royal London due to Ifa changes. What a difference between the 2. Ok quilter has some neat app technology but the process of withdrawal is frankly awful. Previously a request was actioned within 5 days now it takes 10-15 if you lucky. On the last occasion it the silly link they send you after 15 minutes on the phone to them was incorrect. Never received the forms via email as requested. I recommend if you happy with your current provider stick with them..

9 kwietnia 2026
Opinia niezależna
Logo Quilter

Odpowiedź od Quilter

Good afternoon Mark,

I'm sorry to hear that your experience of withdrawing your funds was not what you expected. We can certainly look into this for you in more detail. We take our customer feedback seriously and use this to drive improvements to our products and services. If you would like us to investigate this for you, please could you email us at CustomerInsights@Quilter.com? If you could please include the most appropriate contact details for you and an account number, this will help us to locate your information. Kind regards, Kym @ Quilter

Oceniono na 5 z 5

Quilter has been a life saver when it…

Quilter has been a life saver when it comes to the security and safety of the financial side of my life can’t stress enough how great they have been to work with, may it continue to grow my families security and future…
I would recommend them to all looking to secure the financing and saving.

2 kwietnia 2026
Opinia niezależna
Logo Quilter

Odpowiedź od Quilter

Good afternoon,

Its great to hear that you have had a positive experience with us. Thank you for taking the time to share this!

Bobbie @ Quilter

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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