First time cruisers, not sure of the process so contacted Panache to arrange the trip. Jacob promptly replied to our initial inquiry and after a brief discussion about our preferences, he came back wi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Wendy Mulholland is a great asset to Panache. She has helped us several times to book holidays and has gone above and beyond when we were let down by a cruise company earlier this year. She has the pa... Zobacz więcej
We came across Panache Cruises while considering booking via an Agency rather than Cruise Liner directly. My call was promptly returned by Cruise Connoisseur Dean Michaelides. We were offered a very... Zobacz więcej
Rebekah Cairn is our service representative to book with Viking Cruise Lines. She has been very helpful, considerate and listens carefully. We have nothing but praise for her kindness and patience.... Zobacz więcej
Informacje dotyczące firmy
- Agencja podróży
- również w kategorii:
- Biuro organizujące wycieczki statkiem
Napisane przez firmę
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Dane kontaktowe
Strawberry Fields, PR7 1PS, Chorley, Zjednoczone Królestwo
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 37% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Kathryn Waites provides help, advice and an insight into pricing.
We started to use Kathryn Waites a few years ago and have enjoyed her help and advice in booking various cruises around the world.
Kathryn has helped us navigate the complicated and competitive nature of cruise pricing and Panache's 'Founders Points' reward us for our loyalty.
Very professional
Speak to Karen
Speak to Karen, I can't rate her highly enough, she held our hand from the start and apart from booking the cruise and cabin we wanted, she managed to save us £1100. We will definitely use Panache again for our next cruise.
Wendy was incredibly helpful and…
Wendy was incredibly helpful and answered all our questions quickly and efficiently. We've booked our cruise with her and are very much looking forward to our holiday.
Exemplary Customer Service from Elitsa
We had a difficult decision to make regarding joining friends on the cruise ship Aramara Pursuit leaving Singapore for a one week cruise to Hong Kong in February 2027.
As we need to consider the welfare of our elderly parents it is important that we ensure we choose the right Cruise operator and arrange adequate insurance cover should the need arise to return home or even have to cancel the trip altogether due to illness etc.
Ultimately of course the decision is ours and Panache can only give guidance on this issue.
Our cruise connoisseur Elitsa Nixon was exemplary in helping us select this cruise and hotel accommodation to suit our situation.
She was was extremely patient and helpful whilst we tried to reach the right decision.
I am happy to say that our cruise with Panache is now booked and we look forward to joining our friends on board the Pursuit in Singapore in February.
This is in no small part thanks to Elitsa who really understands not only the product she is selling but also is emphatic to the particular needs of her customers.
A job well done and a holiday we are really now looking forward to.
Alan
As first time to book a cruise we…
As first time to book a cruise we called several times to clarify our concerns and Nicola was always helpful and ready to answer.
Whilst also being patient as we took time to think things over.
Very good personal service.
First cruise
Friendly and straightforward booking
Booking process was straightforward with Felicia who was very friendly and patient.
Katy Brennan at Panache was very…
Katy Brennan at Panache was very efficient and effective all the way through the booking process. I have no hesitation in recommending Panache
Superb customer service …
I cannot praise Nicole Barrett more highly for arranging our upcoming South Caribbean Cruise on Azamara Journey.
Nicole was very knowledgeable, experienced,pleasant, professional and incredibly helpful. She spent considerable time explaining all options available to us and was extremely approachable whenever we had questions or queries.
We spoke on several separate occasions before booking and always was pleasant , listened with nothing appearing to be too much trouble. My wife, Laura and myself felt we had a definite connection with her and were confident in her recommendations.
I’m sure she is a very valued member of the Panache team.
I must also say that whenever I phoned and Nicole was not immediately available, colleagues were equally pleasant and helpful and arranged for Nicole to call back.
We have been most impressed with Panache’s customer service.
Ben Knowles handled everything very…
Ben Knowles handled everything very well.
Most efficient but also friendly and helpful
Louise was very helpful and did her…
Louise was very helpful and did her best to get us a good deal and sorted everything very quickly
She explained everything very well and made everything easy to understand
It wasn't cheap but the best that could be got
As expected an excellent service
As usual Nicole provided us with an excellent service. She was very patient when dealing with our endless questions. We are very happy with the end result. We would always recommend Panache and her to anyone who wants to book a cruise.
Panache Cruises - reliable efficient and friendly
We have dealt with Panache Cruises (Jill Hurst) for a number of Silver Sea Cruises and without fail, Jill continues to handle our requirements and bookings with expertise, efficiency and very friendly. Nothing is a problem, even going the extra mile when she is supposed to be off duty. We have no reason at all to use any other Cruise or Vacation agent for our luxury cruises.
I was very happy to book our next years…
I was very happy to book our next years Cruise with Ben, He could not be more helpful and in such a chatty way that I even hardly noticed paying a large Deposit to him.
Super-responsive , professional and expert cruise booking
Wendy was super responsive, professional and knowledgeable and so keen to research every detail for us as we booked our cruise. Nothing was too much trouble.
Robert was very helpful
Robert was very helpful, friendly and informative in booking our cruise for 2028, the cruise we have booked looks amazing, so exciting
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








