First time cruisers, not sure of the process so contacted Panache to arrange the trip. Jacob promptly replied to our initial inquiry and after a brief discussion about our preferences, he came back wi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Wendy Mulholland is a great asset to Panache. She has helped us several times to book holidays and has gone above and beyond when we were let down by a cruise company earlier this year. She has the pa... Zobacz więcej
We came across Panache Cruises while considering booking via an Agency rather than Cruise Liner directly. My call was promptly returned by Cruise Connoisseur Dean Michaelides. We were offered a very... Zobacz więcej
Rebekah Cairn is our service representative to book with Viking Cruise Lines. She has been very helpful, considerate and listens carefully. We have nothing but praise for her kindness and patience.... Zobacz więcej
Informacje dotyczące firmy
- Agencja podróży
- również w kategorii:
- Biuro organizujące wycieczki statkiem
Napisane przez firmę
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Dane kontaktowe
Strawberry Fields, PR7 1PS, Chorley, Zjednoczone Królestwo
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 37% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Panache Cruises. Great service from Nicola.
Nicola at Panache has helped us book a number of cruises and is always willing to go the extra mile to make both the selection and booking process seamless and easy when the choice and options can be daunting. She also immediately sets up all the reminders for any extras in the booking which is particularly useful as we often book many months in advance. Even though you get such an personalised service the price remains very competitive. Add this to first rate communication and a very friendly but also knowledgeable demeanour and Nicola and Panache deserve a 5 star review in our opinion.
Panache Cruises - Panama - Costa Rica
From start to finish over a 2-week period the booking experience/service has been excellent for a trip/cruise to Panama & Costa Rica. A big 'thank you' to Wendy, who put together an initial itinerary based on what we had requested, and then accommodated our multiple queries and requests to change to flights, hotels and ship cabin, each time providing revised quotes. She was able to let us compare the options so that we could make decisions that were right for us. I had done my homework and drawn up a skeleton plan for this trip myself including prices but comparing what Wendy had provided in terms of itinerary & price, with what I had tentatively planned, it was a no-brainer to book with her and Panache Cruises.
Absolute top-class service from…
Absolute top-class service from everyone at Panache Cruises.
Booking process easy, excellent price and fantastic attention to detail.
Thanks to Nicola, Emily and All at PC.
My favourite cruise company
My previous cruise company seemed to lose interest as soon as any booking was made and my money taken - this was particularly evident when I tried to organise flight class and seating. This is not the case with Panache. The service I have received from Kathryn Waite and the team has been the best I have ever experienced from a cruise company.
Right from the start Kathryn ensured that any loyalty rewards were applied to the booking and soon the cost of the holiday started going down!
The "highlight" of our customer service experience was when Easyjet cancelled our outward flight as we were on our way to the airport. A holiday that had been planned for months could have been ruined. However one telephone call to Panache meant we were able to book onto another flight without too much delay. Panache sorted extra luggage allowances and boarding passes and even secured the refund from Easyjet. Thank you to Lisa and Sophia.
As a result of this exceptional service I have now booked another cruise. Thank you Panache.
Saide was amazing we changed our…
Saide was amazing we changed our booking numerous times but nothing was to much trouble will certainly use Panache Cruises for all future travel
Can’t rate Panache highly enough
Customer Panache Cruises
I have been travelling for many years and for the past six years have consulted Helen Fenson at Panache Cruises, who is highly experienced and knowledgeable in all aspects of cruising. Helen ensures all our needs are met in every respect.
Paula & John Bagshaw
Very easy to deal with
Very easy to deal with. Just booked a 2nd cruise which worked out a better price than direct. Received attentively and all questions sorted by Kathryn.
The service was brilliant from start to…
The service was brilliant from start to finish - the information they provided & their speed of response was first rate & they answered all our queries very promptly. Its hard to receive such personal service these days . So thank you!
Another cruise booking
Another cruise booking, another win for Panache Cruises. My usual contact, Georgia, was away on holiday, but the enquiry was immediately picked up by Katy Brennan, who handled everything with the usual kindness and efficiency. Many thanks again
Felicia looked after our booking and…
Felicia looked after our booking and done a great job going above and beyond with her expertise and friendly attitude
Cheers Paul Hotham
Excellent service
This is the second time I’ve booked through Panache. They offer brilliant service and competitive pricing. Elitsa was excellent, really helpful at offering additional information and ideas and following up when she said she was going to. A very positive experience.
Nicola Tempest-Mitchelle was so helpful
Nicola was so helpful, never once made me feel like was being annoying, which I was, as was the mobile phonereception in hy home.
After 5 maybe 6 days she finally found me an excetional deal, enough to make me book the trip I have only dreamt trip about doing.
Booking a Cunard cruise with Penache Cruises
Joanne from Penache Cruises was particularly friendly and helpful and made the booking of our Cunard cruise such a pleasurable experience.
The Agent Olga has been very helpful
The Agent Olga has been very helpful
A emails answers in a very efficient way
And professional
Delighted with the service from Nicola…
Delighted with the service from Nicola at Panache, always quick to respond to any questions and seems genuinely interested in you as a customer. Totally recommend.
Explora Journeys cruise.
Rita made the decision making process easy due to her knowledge and great customer focus. she asked questions, listened and then provided really relevant for us.
Great service,advice with booking
Had a lovely lady called Nicola helped…
Had a lovely lady called Nicola helped with booking our first river cruise, Nicola worked hard to get us the best deal available. Would recommend her for future cruises.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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