Nourished Life Recenzje 

81
•
Wynik TrustScore: 3.5 na 5

3,4

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Back in June I bought a three month surprise box for a family member. After subscribing and payment received a response that the first box wouldn’t be despatched until 2nd week of august, which was... Zobacz więcej

Oceniono na 5 z 5

I am a repeat customer. The loyalty points are great but they now express post my orders. I ordered my usual shopping yesterday and received less than 24 hrs later despite being in a different state.... Zobacz więcej

Oceniono na 5 z 5

For many years Nourished Life has been my favourite online store for all things natural, toxin free and chemical free. The options are endless for all beauty, skincare, haircare, home care and even cl... Zobacz więcej

Oceniono na 5 z 5

Absolutely addicted!!! I love everything about Nourished Life from there ethical standpoint and nothing toxic in their products. I love seeing what things I can buy and have to say I've developed a bi... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Zdrowie i kosmetyka

Informacje przekazane przez różne źródła zewnętrzne

Australia's leading one-stop shop for toxin-free, all-natural beauty, health and fitness products. Order online now!


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

81 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,4

Wszystkie recenzje

(81)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Products and Customer Focused

I have purchased a few things from Nourished Life and have always been satisfied with the products, price and delivery. Recently I had an issue with the wrong item being delivered and Nourished Life were so responsive and helpful, I couldn't ask for better customer service. I will definitely keep shopping with them!

25 maja 2021
Opinia niezależna
Logo Nourished Life

Odpowiedź od Nourished Life

We are so happy to hear of your experience!

Oceniono na 5 z 5

Need help on a particular product? Nourished Life is your answer.

I was looking for a particular product & needed more information. The online chat service was excellent as was the follow up with an answer that had to be sourced.

20 maja 2021
Opinia niezależna
Logo Nourished Life

Odpowiedź od Nourished Life

Hi Sue, thank you for the lovely feedback! We are so pleased to hear this. If you need any further help, please get back in touch with us. Have a lovely day!

Oceniono na 5 z 5

Customer service responds within 24hrs

Customer service responds within 24hrs.

I have found that when something has gone wrong with my order Nourished Life have always promptly rectified. I have continued using Nourished Life.

10 maja 2021
Opinia niezależna
Logo Nourished Life

Odpowiedź od Nourished Life

Hi Karryn, we are so pleased to hear of your experience! We appreciate the time you have taken to leave this review. If you need any further help, please don't hesitate to contact us :)

Oceniono na 5 z 5

Super Service and Selection

I am very pleased with the wide range of toxin free products in Nourished Life shop. So many of the things I look for I found in this shop. Thankyou for your service, selection and customer communication.

5 maja 2021
Opinia niezależna
Logo Nourished Life

Odpowiedź od Nourished Life

Hi Jaci, thank you for the lovely feedback! We are so pleased to hear of your positive experience :)

Oceniono na 5 z 5

Highly recommended

Nourished Life have a great selection of products, are prompt to deliver, have a great rewards system including free delivery. I’ve had incorrect products sent out (not often) and the corrective response has been quick, reasonable and apologetic.

30 kwietnia 2021
Opinia niezależna
Logo Nourished Life

Odpowiedź od Nourished Life

Hi Imelda, we are so happy to hear of your positive experience. We appreciate the time you have taken to leave this review. If you need any further help please don't hesitate to get in touch with us :)

Oceniono na 1 z 5

If I could rate zero stars

If I could rate zero stars, I would. After three attempts at delivering my order - first was lost, then the next two were sent to the wrong State, I’ve finally demanded a refund. It can’t be that hard! I won’t be ordering anything from this site, and neither should you. Awful.

27 kwietnia 2021
Opinia niezależna
Logo Nourished Life

Odpowiedź od Nourished Life

Hi Stacey, we are so sorry to hear of your experience. We have looked into this for you and can see your order issue how now been resolved. However, we are so sorry for the frustration caused. If you need any further help please feel free to reach out to our Customer Care Team. Once again, we are so sorry for the inconvenience this has caused. Kindest, Nourished Life

Oceniono na 5 z 5

Great store and service

Have placed three orders with Nourished Life, and am happy with the products, price and delivery. Customer service is good, I appreciate the generous samples, and the website is clear and easy to use.

26 kwietnia 2021
Opinia niezależna
Logo Nourished Life

Odpowiedź od Nourished Life

Hi Edie, thank you for the lovely feedback! We are so pleased to hear this :)

Oceniono na 5 z 5

Absolutely addicted!!

Absolutely addicted!!! I love everything about Nourished Life from there ethical standpoint and nothing toxic in their products. I love seeing what things I can buy and have to say I've developed a bit of an addiction lately 😏 the customer service is also amazing and they are very helpful whenever I've had a question. Cannot fault them! I also love the rewards program and the free little gifts make it exciting everytime you purchase to see what you're going to get! 😁

20 kwietnia 2021
Opinia niezależna
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Odpowiedź od Nourished Life

Hi Mel, we are so pleased to hear this! Thank you for leaving your lovely review. If you need any further help please don't hesitate to reach out. Have a lovely day!

Oceniono na 5 z 5

Best natural company in Australia!

Posted this on the other product review site too.

This company is so much more heavily involved in the natural scene than some other companies people have listed to compare them with. Like, where else are you going to buy the INCREDIBLE brand ‘100% Pure’ in Australia? And often so cheap with the sales! I just read a review where someone complained about talc being in one of the thousands and thousands of products available on this site. Yes, we know talc is bad. But did you know titanium dioxide is also bad? Are you going to be mad at NL and every other company for listing products containing that?

Nourished Life is a LINK between you and natural brands. Natural doesn’t always mean uber clean and organic. You still read the ingredients and look into anything you don’t like! Honestly! Along with avoiding titanium dioxide, I personally avoid glycerin in my skincare too, but I’m not going to rag on every company that doesn’t agree with my qualms about it lol.

The site is so popular that of course they occasionally get behind in orders - but you’re not hearing from the thousands and thousands of people who are fine with order times (I get express inside 5 days and normal within 10 business days) (sure, this was faster pre-COVID, but whatever). The quality and prices are unmatched. The customer service has ALWAYS been incredible for me. I’ve had issues with discount codes etc. and always been taken care of! If something is wrong, they will ALWAYS refund you! Plus, with rewards points, You’re always saving an extra 5-10%!

31 marca 2021
Opinia niezależna
Logo Nourished Life

Odpowiedź od Nourished Life

Hi Amanda, we appreciate the time you have taken to leave your lovely review. We are so happy to hear this! If you need any further help please don't hesitate to get in touch :)

Oceniono na 1 z 5

The absolute worst

The absolute worst, the product i ordered was faulty, I eventually spoke to a human after about 12 phone calls and only getting their recorded message & was told to call back if the company who supplied the product hadn't called me within a few days. The company hasn't, its been a week. I have been calling nourished life for days and days, same recorded message, no call back, Nourished life were happy to take my money I think they should be the ones to replace the faulty product, although I am so sick of this that I would rather have a refund from them. Worst customer service ever!!!

30 marca 2021
Opinia niezależna
Logo Nourished Life

Odpowiedź od Nourished Life

Hi Diane, thanks for getting in touch. We are so sorry for the frustration and inconvenience this has caused! We can see our Customer Care Team have been in touch with you regarding your faulty item. If you need any further help please don't hesitate to get in touch. Kindest, Nourished Life

Oceniono na 1 z 5

This company needs investigating

This company needs investigating . It would appear that you can inadvertently click on a monthly renewal - I am in fact certain that I did NOT actively click on a box for a monthly renewal. I am convinced that this company is acting in breach of Consumer Contracts regulations. They have also refused to cancel my order stating that it runs on a 28 day renew basis requiring 48 hours notice to cancel - 48 hours from when??
This looks like sharp practice and I am sure that they should be sending customers emails to check that they intend to have their credit card details retained and used without active consent.
I have also seen that others have had this problem. It is actually sad that what looks like a good idea is in fact a total con.

7 lutego 2021
Opinia niezależna
Logo Nourished Life

Odpowiedź od Nourished Life

Hi Katherine, thanks for getting in touch. We are so sorry to hear of your frustration. We do apologise for this. Could you please confirm your order number or email address and we can look into this for you? Kindest, Nourished Life

Oceniono na 5 z 5

The best for toxin free products

I LOVE the range available on Nourished Life and have been shopping here happily for years. I appreciate the comprehensive product information and there are always new, toxin free products to try. Thanks NL!

19 października 2020
Opinia niezależna
Oceniono na 5 z 5

My Favourite No Nasties Store

This is by far my favourite store, I feel at ease browsing through all the products knowing that the team at Nourished Life have checked each and every ingredient before adding the product to the store, I love knowing that everything that I am purchasing is Toxin Free. Saves me a lot of time having to research each brand or product myself

16 października 2020
Opinia niezależna
Oceniono na 5 z 5

Love this online store!

My all-time favourite site to purchase my health and beauty products without the toxins! I can shop with confidence knowing the ingredients are safe for my family.

15 października 2020
Opinia niezależna
Oceniono na 5 z 5

I am obsessed with this site

I am obsessed with this site! They have every toxin free item that I love. I often shop from here for my make up, protein powder, vitamins and household supplies. I know the products on the site can be trusted and are good for my health and home.

14 października 2020
Opinia niezależna
Oceniono na 5 z 5

MY FAVOURITE ONLINE STORE!

For many years Nourished Life has been my favourite online store for all things natural, toxin free and chemical free. The options are endless for all beauty, skincare, haircare, home care and even clothes! Not to mention the customer service team are extremely friendly and helpful with lots of useful information. The loyalty program is also great way to build up points and in return you basically get free money to spend in store! I couldn't recommend this business enough!

14 października 2020
Opinia niezależna
Oceniono na 1 z 5

Back in June I bought a three month…

Back in June I bought a three month surprise box for a family member. After subscribing and payment received a response that the first box wouldn’t be despatched until 2nd week of august, which was late and only sample size products. Last months box only arrived today (2nd October) in Qld, still sample sized products listed at full price. I have bought surprise beauty boxes before without issue and have been delighted. I trusted the reviews on this one. They blame Aussie post for delays when contacted but other items posted are making it through without delays. Won’t be renewing or recommending which disappoints me.

2 października 2020
Opinia niezależna

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